Bossmacs Reviews 

64
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Bought a refurbed MacBook Air. Had slight dent underneath as advertised. Nothing serious purely cosmetic. Price was good. Arrived sooner than expected. Would recommend. Will use again.

Rated 5 out of 5 stars

Fast and efficient delivery. My macbook was advertised as excellent condition - When it arrived my expectations were exceeded, conditions it was as if the device was completely brand new .I am incredi... See more

Rated 1 out of 5 stars

This company is an absolute scam. I sent my Mac worth over £1000 for trade in 2 months ago and no payment received. No responses to any emails other than an initial response after 4 weeks delay. After... See more

Rated 5 out of 5 stars

I sold my Macbook air to boss macs, and even though Andy was going through horrendous person issues he still made time to get back to me and process my Macbook in a timely manner especially due to t... See more

Company details

  1. Computer Hardware Manufacturer

Written by the company

Hand picked Apple Macs, iMac and more reintroduced to the marketplace 12 months warranty on all products Pay with your PayPal account or check out as a guest with a credit or debit card. Get money for your Mac free quotes provided and free shipping.


Contact info

4.0

Great

TrustScore 4 out of 5

64 reviews

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Replied to 20% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(64)

28 reviews in the last 12 months

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Rated 1 out of 5 stars

Sold me a water damaged laptop

Updated for clarity, prompted by Bossmacs flagging this review and attempting to have it taken down.

I bought a used MacBook Air through Bossmacs’s eBay page. The USB ports stopped working after 2 months and an examination of the device by Apple identified liquid damage as the culprit. Bossmacs refused my request for a refund and instead tried to take me down a repair route. They managed to wriggle out of the case I opened through eBay because I’d refused to send them the machine for repair, so I had no option but to settle for a machine without working USB ports.

I would strongly recommend against buying anything refurbished from this seller.

19 September 2024
Unprompted review
Bossmacs logo

Reply from Bossmacs

Hello Adam,

All our devices undergo a thorough inspection for any signs of liquid damage upon purchase and are subsequently cleaned inside and out for resale.

This transaction occurred through our eBay store, where you provided positive feedback due to the Mac’s functionality, as you had previously stated for two months.

It is important to note that we are unable to repair liquid damage under our warranty, nor do Apple.

Despite your request, we have offered you a gesture of goodwill by providing you with free labour to resolve the matter. However, you have opted to initiate a chargeback with your credit card company, which has supported our position.

We have subsequently communicated with you on eBay, reiterating our willingness to assist you without charge. However, it appears that you have chosen to leave negative reviews and pursue a refund through your bank.

We continue to extend our offer of assistance to you. Please do not hesitate to contact us if you are interested.

Sincerely,
Boss Macs

Rated 5 out of 5 stars

Seamless selling experience

Although initially a bit hesitant to sell my Mac Studio on a third-party website, I was met with a lot of assurance from Bossmacs, who provided lots of information and support throughout the entire selling process.

I received a much better quote than what was offered to me by Apple's own trade-in, and there was minimal time between the date that Bossmacs arranged for the device to be collected by courier, and the date I received the full payment.

My payout was exactly the same as what was quoted originally, and this should always be the case for you as long as you provide an honest description of your device.

I highly recommend Bossmacs, and will be using them for any future Apple devices that I will sell.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Top price and top service

Went to the usual CEX and others and the prices were terrible. Tried Boss Mac’s as their price was fair and a lot better than others. I was a bit weary of sending something so expensive off but they arrange a collection from UPS. They kept in contact and I was paid out in under a week. Definitely recommend. Thanks again :)

9 June 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Really good experience - very quick to reply to emails, offered a great price, overall very easy to deal with and would highly recommend!

23 May 2024
Unprompted review
Rated 5 out of 5 stars

If you want to buy or sell apple tech make this your first stop

After deciding to sell my 16 inch MacBook Pro 2021 I looked at usual CEX and eBay and decided neither was giving me enough for such a quality laptop. I found Bossmacs who offered way in excess of CEX even on trade in so I pulled the trigger and sent it off to bossmacs . It wasn’t until I received my nice new shiny 2023 razor blade 15 inch and booted it up to find what a letdown the i7 13800h was man was it slow and the ssd I immediately regretted selling my MacBook that was instant at everything this was a £1500 windows laptop so why so slow ? It wasn’t for a windows machine but against a M1 Pro chip it simply can’t compete. I hurried to contact bossmacs who hadn’t received my laptop as was posted over a weekend (free of charge with UPS ) and asked if he could send the laptop straight back to me on arrival. I checked the website and was happy to pay the £25 to return the laptop. I was contacted very quickly and told they would send it back and waive the charge , it arrived back exactly as sent pristine . So happy with bossmacs and as I am now staying with apple I know where to get the best condition macs and the best service that’s Bossmacs !! Nice work 10/10

6 May 2024
Unprompted review
Rated 5 out of 5 stars

Very pleased with my new MacBook Pro

Rang late afternoon and spoke to them before buying and they were very helpful. Posted that day for me and arrived the following day by 11am. Very pleased with my new MacBook Pro, brand new and cheapest anywhere by far. Thank you. ☺️

7 May 2024
Rated 5 out of 5 stars

Very quick in quoting

Very quick in quoting! Easy shipping with UPS label. Dealt with very quickly aswell, whole process took around 1 week so very efficient!

24 April 2024
Unprompted review
Rated 5 out of 5 stars

Easily the best Mac reseller in the UK.

Easily the best Mac reseller in the UK.

I was delayed in sending my MacBook Air to sell to them, but they sorted payment ASAP upon receipt and kept in regular contact.

Plus, they paid more than other buyers, so added bonus.

Thank You to BossMacs 🙏🙏

22 April 2024
Unprompted review
Rated 5 out of 5 stars

The MacBook Pro I bought from Bossmacs…

The MacBook Pro I bought from Bossmacs exceeded all expectations and arrived within a day of ordering. Questions I asked were answered by return and the price I paid for a virtually mint device was very competitive and lower than most other companies. I highly recommend Bossmacs. From one happy customer..

9 April 2024
Unprompted review
Rated 5 out of 5 stars

As others said,

As others said,

Received a higher quote from BossMacs and shipped my MacBook Pro to them. Overall happy with the responsiveness and the business.
Cheers!

29 March 2024
Unprompted review
Rated 5 out of 5 stars

Very efficient service and best price…

Very efficient service and best price including Apple, UPS pickup was efficient and got delivered safely within 24 hours. I received payment a week later, not bad considering a weekend in the timeframe also. Once accepted funds went to my PP account immediately as promised.

8 February 2024
Unprompted review
Rated 5 out of 5 stars

I first saw boss macs on a Facebook ad…

I first saw boss macs on a Facebook ad and they were promoting their £50 off voucher code so I thought I’d have a look at the macs they had available as I was trying to find a new one at a cheaper price than buying from apple direct. I was skeptic so at first as it seems like a relatively new company with a new website, but it was the cheapest macbook I’d found so I took the risk and I’m so glad I did. I ordered the MacBook on the Friday and by the evening it had already been dispatched and out for delivery. By Monday morning, I had my new MacBook and it’s great. I bought a grade B one but you couldn’t tell the difference between that and a brand new one, I’m so happy with it and will definitely be recommending them to family and friends

9 September 2022
Rated 5 out of 5 stars

Purchased a MacBook was delivered on…

Purchased a MacBook was delivered on time and had problems with charging it. I contacted them they straight away sent me new cable and plug then it still wouldn’t charge so finally sent me a new charger which I used and it started charging.

I would recommend to anyone helpful and sorted the issue out and communicated with me every time would buy again from them.

5 April 2022

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