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Rated 5 out of 5 stars

Nina Fields provided an excellent break down of services and was very thorough and thoughtful in her delivery. Thanks for making the process easy for me. I look forward to getting the procedure.

Rated 5 out of 5 stars

I recently had a hair transplant at Bosley, and I can truly tell you that the medical team there is top-notch, a true A-Team staff that has a tremendous amount of experience. The nurse who was giving... See more

Rated 1 out of 5 stars

I requested information from Bosley about a year ago, but later decided I no longer needed their services. Unfortunately, that didn’t stop the calls. The sales approach has been extremely aggre... See more

Rated 5 out of 5 stars

I had an FUE transplant of 2900 grafts in Oct of 2022 at the downtown Chicago location. I am beyond excited and pleased with my results. When I tell people they immediately start inspecting my hair... See more

Company details

  1. Hair Replacement Service
  2. Pharmacy
  3. Private Hospital

About Bosley

Information provided by various external sources

Hair loss affects as many as 50 million people in the United States, men and women alike. If you're experiencing hair loss and looking for a hair restoration solution that's right for you, congratulations, you've come to the right place. Bosley is the world's most experienced hair restoration expert, providing proven surgical and non-surgical hair loss solutions.

With more than 40 years of experience, Bosley is the acknowledged leader in the hair restoration industry. Millions of men and women have come to Bosley for the answers to their hair loss and hair restoration questions.

Contact info

4.0

Great

TrustScore 4 out of 5

270 reviews

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Replied to 14% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great Experience

I had a great experience with Bosley and Dr. Parungao and his team. The service was phenomenal beginning with the free consultation from Maribeth who answered all my questions to the great work on Dr. Parungao and his team. Everyone was very friendly and most importantly did excellent work. Dr. Parungao is an artist with his work and I couldn't be more pleased with the outcome. The recovery was quick! I never felt pain or discomfort after the procedure. I highly recommend Bosley Chicago with Dr. Parungao and his great staff. Job well done!!

15 June 2022
Unprompted review
Rated 1 out of 5 stars

Do not use Bosley

Do not use Bosley. I did in 2019. Lost half of the grafs. They will not stand by their guarantee.

29 April 2022
Unprompted review
Bosley logo

Reply from Bosley

We are sorry to hear about your experience and would like to know more about your concerns. Have you been in for a follow-up visit so the physician can examine you? Please visit Bosley.com to schedule your consultation so you can share your concerns.

Rated 1 out of 5 stars

My elderly father was told he could…

My elderly father was told he could grow hair. He believed Bosley "expert" and was quoted a price of $3,000. When he committed to procedure all of a sudden it was $9,000! He went through a VERY painful process that poked holes in his scalp causing many small scabs and bleeding. It made the little bit of hair he had fall out. NOTHING new grew. The same hair he had just grew back. He made an appointment at Bosley to get money back, as stated in his contract. The so called expert determined ge had grown hair so he could not have his money back. I have before and after pictures showing there was absolutely no change in the amount of hair on his head. They completely took advantage of an elderly man, who just list his wife of 40 years and looking for anything to make him a little happier. I am in the process of filing an elderly abuse complaint with the attorney general. I am also going to contact local news stations asking them to do a consumer complaint story. Do not use this company. They have absolutely no morals at all!

29 March 2022
Unprompted review
Rated 1 out of 5 stars

Would not recommend

26 M, black, I had my procedure in September of 2020 and the goal was 1400 grafts. The doctor only picked out 700 and said that would be enough I was assured with the guarantee they provided also. 6 month check up I was assured they were still growing and everything would be fine. 1 year and now their story is there is nothing they can do other than spend thousands more on another procedure and no mention of their guarantee anymore. I would not recommend it. Now I'm left with scars on the back of my head and don't even have the option of going bald anymore because of these permanent scars. Either I get used to my jacked-up patchy hairline or take out another lone for another procedure when I haven't even finished paying off the first one.

24 February 2022
Unprompted review
Rated 1 out of 5 stars

NOOO...NEVER AGAIN...BEWARE OF BOSLEY

I HAD HAIR TRANSPLANT ON 05/2021 IN BOSTON BOSLEY WITH DR.TYLER WEST. THE BOSLEY SENIOR COUNSELOR, CAROLINA DOMINGUEZ(WHITE PLAINS) LIED TO ME
1800 GRAFTS WILL BE ENOUGH FOR THE PROCEDURE AND LOOKS WELL, TOOK ADVANCE DEPOSIT.ON THE DAY OF PROCEDURE DR.WEST SAID, MAY NEED A REPEAT PROCEDURE TO ADD THICKNESS.THESE ALL THINGS SHOULD BE INFORMED DURING CONSULTATION WITH COUNSELOR. I LIVE NEAR NEW YORK CITY AND SPEND $10000 FOR THIS PROCEDURE.IN JUST
7 MONTHS TRANSPLANTED HAIR STARTED FALLING. I'M SOO SAD WITH BOSLEY PROCEDURE, WILL NEVER RECOMMEND TO OTHERS, I'M WRITING THIS WITH PAINFUL AND HEART BROKEN.
RECENT PICTURE ATTACHED.
MOBILE: 914-338-6003

31 December 2021
Unprompted review
Rated 1 out of 5 stars

I didn't get any results from my first…

I didn't get any results from my first transplant in NY office. I was a fool to do a second transplant with a different doctor. This time a little better but far from what I wanted. Overall I won't recommend Bosley. Avoid it at any cost.

23 November 2021
Unprompted review
Rated 1 out of 5 stars

Headaches

Surgeon I got in Atlanta did a horrible job, I've had headaches now for years and it keeps getting worse. He left me scarred and when I shave my head people think I've had brain surgery from the scar. I never had headaches before. Had mine done in 2011.

14 October 2021
Unprompted review
Rated 1 out of 5 stars

transplant

Deleted my review from two days ago. heard back from them today, didn't take the call. read the text they sent and told me it can take up to 6 months to a year. so I will gave them the benefit of the doubt for 4 more months, then I will repost my review

1 October 2021
Unprompted review
Rated 1 out of 5 stars

What a disappointment of a company

What a disappointment of a company. They spend so much on radio ads, but obviously not enough on customer service. Two straight days I blocked out time in my schedule for an appointment, two straight days, no phone call, no appointment, and no contact from anyone one. Their answering service is no more than a company that takes notes and emails other departments with zero follow-up. Do not waste your valuable time.

16 September 2021
Unprompted review
Bosley logo

Reply from Bosley

Hi Donald, We are sorry to hear about your experience. We have tried to contact you but have not been able to reach you. We are sorry for your inconvenience and want to make it right. Please reach out to Dan, our Director of Senior Counselors - East at (813) 767-8255. He will be able to help you.

Rated 1 out of 5 stars

Had a medical emergency and felt…

Had a medical emergency and felt completely neglected by the staff at Bosley NYC. Half my transplant fell out and I had an awful infection on my head at the transplant site. They brushed it off and told me to go “see a dermatologist”

See my pictures on google maps to see the result of the infection and subsequent hair loss. It has been months and they still haven’t reached out. Very disappointing treatment as a fellow healthcare provider.

11 September 2021
Unprompted review
Bosley logo

Reply from Bosley

Hi John, we are sorry to hear about your experience. Please reach out to Dan, our Director of Senior Counselors - East. His number is (813) 767-8255 and he will be able to assist you.

Rated 1 out of 5 stars

Don’t waste your time or money

Don’t waste your time or money. I paid for 1900 grafts in Chicago and still waiting for results after one year. They give and show you a lot of information to convince you that it works. Do not fall into the trap. The procedure is also a very bad experience.

7 September 2021
Unprompted review
Rated 1 out of 5 stars

Bait and switch

Bait and switch, I had my consultation with Dr. Welker. Consult went good and then on day of procedure a née office staff person told me there is no way I would receive as many grafts as the Dr. told me. Then the switched surgeons to someone I have never met and knew nothing about .

16 July 2021
Unprompted review
Rated 1 out of 5 stars

The Bosley Scam

Very nice, clean facility (Boca Raton, FL), friendly staff, knowledgeable-sounding doctors. The results -- terrible. Paid thousands of dollars, went through the time, inconvenience and pain (it hurts!) for a procedure. I returned six months later to complain that my hair looked nearly the same as before. They smooth-talked me into a SECOND surgery (at a slight discount). That was five years ago and for a total expenditure of $10K+, I can safely say I was scammed. To this day, I still get periodic phone calls from Bosley to see if I would be interested in paying for a "touch-up" procedure. Each time, I tell them I am a dissatisfied customer and they promise to get back to me to "make things right". They never do. Horrible company!

16 July 2021
Unprompted review
Rated 4 out of 5 stars

Got 1300 grafts in my front done

Got 1300 grafts in my front done. Wasn’t to happy about paying I think 700 for the meds but I wanted my hair back so I did it. I was also sold on some plasma injections they said would help but I think it was just giving them more money. I personally didn’t notice or get the results I wanted mainly because those results were unrealistic for the grafts I had but my family and friends noticed my hair a lot more than I did. They did a good job and I ended up going back in for another 1000 grafts. This time no plasma and since it was my second visit they were able to take the price off the meds for me. They are a company trying to sell you their services and products and I believe they do a good job and if you have a failed transplant, at least now a days, they should do you right and fix it. At least they said they would if I had a failed one.

18 June 2021
Unprompted review
Rated 1 out of 5 stars

Before getting any hair transplant

Before getting any hair transplant, shave your head, go out and see how it feels, if u feel good about it then don't get it.
On the other hand if u still want to get it then don't get it at least at Bosley.
If u notice most of the positive reviews are given by 1) People who either just got their hair transplant done and who haven't seen their results yet 2) People talking about how professional and nice the staff is.
My honest opinion, some of those positive reviews have to be fake and none of them actually talk about results.

I paid 18000$ for the same before and after look and i had low expectations to begin with, wasn't expecting much, was just looking for a little improvement.

Before i got it I decided better to spend on hair transplant + cheaper car instead of buying luxury car. but should have gone with different clinic instead of Bosley.

At Bosley clinic watch out for ur money cuz as long as they get paid thats what that really matters to them and all that "Customer satisfaction is important to them" is BS.

5 June 2021
Unprompted review
Bosley logo

Reply from Bosley

Hi Sam,
Patient care is actually something that we take very seriously here at Bosley. To that end, I would like to assist you with your concerns. Please call or email me at your earliest convenience. 561-843-9233 or amym@bosley.com -Amy

Rated 1 out of 5 stars

No thanks I'll pass

No thanks. I was all geared up to go the full monty on this. I could go as high as $12 grand. Told myself, okay, let's do this. And then I read the reviews. THANK YOU ALL who gave their honest views of their experiences. I just can't risk being disappointed for that much money. And hidden charges. I thought Bosley was a legit outfit.

20 May 2021
Unprompted review
Rated 5 out of 5 stars

I've done my procedure here Bosley at…

I've done my procedure here Bosley at Beverly Hills. I was excited when I was younger. My baldness start to happen at 24yrs old. I went here and staff was cool. Now every summer I shave my head I have big Scar now...Scar looks horrible. Just make sure you ask questions before making any surgery. Do it right. It cost me. Im not satisfied with my hair tho. Hope Bosley can help me with more of my baldness area I'm now 46 yrs old. Don't like seeing that cut they made on back of my head and when people ask me what happen. I tell them Bosley chop me up good for 5 Star's.

14 May 2021
Unprompted review

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