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Bose Reviews 

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TrustScore 3 out of 5

3.2

Hi-fi shop
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Company details

  1. Hi-fi shop
  2. also in
  3. Home Audio Store

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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Rated 1 out of 5 stars

Broken metal frame, bad support

I've had their Bose QC 35 II for some time, and after warrantee expired, the metal frame broke. This happened during normal office use. I opened the headband and there was a point where the metal frame was very thin, which explains why it broke. I contacted support and their only offer was to sell me their latest model for a 30 dollar discount, which is a joke. No option to send me or even purchase a replacement frame. I understand electronics burning out over time, but how does a metal frame break? If this isn't shoddy construction, I don't know what is

13 November 2023
Unprompted review

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