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Rated 3 out of 5 stars

I'm giving this a "just OK" review since I have mixed feelings. I've read through all the reviews. I'm so glad my shirts came within three weeks of ordering. I like them a lot. However, Borntee ne... See more

Rated 1 out of 5 stars

i ordered a sweatshirt dark gray just a California girl in a Minnesota world. They printed so light you can not even see it on the sweatshirt. I paid 45.00 and i am very disappointed.

Rated 1 out of 5 stars

All I needed to do was change the billing information for my order. Unfortunately, you can't speak to an actual human being when you call their "customer service" phone number.Furthermore, the options... See more

Rated 5 out of 5 stars

I took a chance and ordered a hoodie some time in May. I figured I’d wait until the last date to make a charge card complaint. I wasn’t in any hurry since it’s 90 degrees and not in need of a sweatsh... See more

Company details


Contact info

  • Christy Street 41454, 94538, Fremont, United States

  • borntee.net

2.2

Poor

TrustScore 2 out of 5

72 reviews

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2.2

All reviews

(72)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bad customer service and Bad quality

I accidentally ordered a sweatshirt that I didn't want and they refused to give me a refund. I asked for a phone number to speak with someone and they have no customer service number. Then I got the sweatshirt and it's very poor quality for a $50 sweatshirt I didn't want to begin with. It's a very dark grey with black writing and you can't even read it. Not to mention the material is real rough and not at all comfortable. I was told in the customer service instant message (since they have no phone number ) that because most of their shirts are custom made to order I can't get a refund but since I accidentally ordered it and it's not even the right size that they could send me the correct size once I got it. So they can't refund my money because it's custom made but they can send me a whole different shirt??? I would deal with it if i could read what it said and it was comfortable, but it's not. I definitely don't recommend.

15 September 2019
Unprompted review
Rated 1 out of 5 stars

I can’t even get a hold of the site to…return

I can’t even get a hold of the site to return the items they sent me and charged me for I ordered one sweatshirt and receives three and was charged for three I’ve sent numerous emails trying to fix this problem and no one’s return my emails so I will never ever buy anything or recommend anybody buy anything on this site it’s horrible

19 August 2019
Unprompted review
Rated 1 out of 5 stars

I ordered a sweatshirt on 08/01/19…

I ordered a sweatshirt on 08/01/19 using my VISA. My VISA was immediately charged. I did not receive an email with any information. I didn't receive the product until 08/14/19. The product was not true to size (too big) and there was a stain on it. The company doesn't give anyway to contact them. I have tried everything.

17 August 2019
Unprompted review
Rated 1 out of 5 stars

Same exact experience as another…

Same exact experience as another commenter. Order one item and received a different item. Very clear that what I ordered is not what I got. They refused to rectify the situation. Worst customer service I've ever experienced. Buyer beware! Do not buy!

10 August 2019
Unprompted review
Rated 1 out of 5 stars

HORRIBLE COMPANY!!

Don't even want to give this company one star! They are horrible! Sent wrong item. When I filed a claim they said they can confirm what I receieved matched their campaign. People must be illiterate here because my order confirmation says one thing & item received something not even close! And...the said they could offer no further compensation. So...reported them to BBB & contacted my bank. They are thiefs!!!

25 July 2019
Unprompted review

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