Borealluxe logo
Visit website

Borealluxe Reviews 

152
•
TrustScore 4 out of 5

3.8

Clothing Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 144 reviews, reviewers had a great experience with this company. Consumers are genuinely thrilled with their purchases, often sharing that the jackets are wonderfully cozy, thick, and stylish. Buyers frequently note that the products exceed expectations, offering amazing warmth and a gorgeous appearance that brings in constant compliments from strangers everywhere they go. Some people were dissatisfied with the return process, mentioning that attempting to send items back or secure proper refunds proved to be a major challenge. A few consumers also noted that shipping took much longer than expected, leaving them worried about their orders. Additionally, a number of buyers experienced issues with wrong sizing or unexpected defects upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the faux fur jackets and coats are exceptionally... See more

Quality

Customers expressed great satisfaction with quality, highlighting that the items are soft, stylish, and made... See more

Delivery service

Consumers experience a mix of feelings regarding the delivery service. While many reviewers praised the fast... See more

Order

Customers consistently note ambiguous experiences with order, as some reviewers expressed deep frustration... See more

Return policy

Users describe negative interactions with return policy, reporting that it is nearly impossible to obtain... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The faux fur coat was excellent quality for the price, my wife absolutely loved it. Shipping was very slow, though. Took nearly a week for the item to be sent to the shipper, causing what should have... See more

Rated 5 out of 5 stars

I've been looking for this coat for a while. I bought four similar coats from cheap online stores and got rubbish. It wasn't until I purchased thru Boreal that I finally got what I was looking for. Lu... See more

Rated 5 out of 5 stars

I emailed this seller beforehand to ensure they were a real company because theres so much fraud in online sales. They were quickly responsive and I made the order for the snow leopard coat. Its gorg... See more

Rated 5 out of 5 stars

The coat is fabulous! Definitely looks like real fur. I see a lot of these faux furs on the streets of NYC and this coat doesn’t look like them because it looks so real. I had an issue with deliv... See more

Company details

  1. Clothing Store
  2. also in
  3. Fur Coat Shop
  4. Women's Clothing Store

Contact info

3.8

Great

TrustScore 4 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(152)

152 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Pleasantly Surprised

I wasn’t sure what to expect but when my coat arrived I was pleasantly surprised and the quality of the coat. It is beautiful, comfortable, and was true to size for me. I definitely would recommend and I will be a repeat customer.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous Faux Fur! Chic, Sexy and Warm!

I was trying to wear my new fab jacket for our Valentines trip to NYC and it arrived promptly and just in time. It was so chic and also very warm. Sumptuous brown color! And just as good as the real thing!

13 February 2026
Unprompted review
Rated 4 out of 5 stars

Very nice

Very nice, very warm, it’s my second coat from them and the first one was definitely 5 stars. I’m giving this one 4 because there was a hole in my pocket. Other than that the coat is very nice!

14 February 2026
Unprompted review
Rated 3 out of 5 stars

Love how soft and warm it is

Love how soft and warm it is, but they run weird sizing. Ordered per size chart but upper arms very tight and tight across the shoulders. Ok for the money but not great

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Gorgeous Faux Fur Hat

I’m loving my new hat,I had searched several sites for a hat like this one and ordered a few which were a total disappointment, thankfully your product was exactly what I wanted, it’s beautiful !

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Label

I notice my jacket doesn't have a label inside - I had people ask me and had trouble remembering the name off the top of my head!

16 February 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look