BE Uniforms Reviews 

501
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the high quality of the products, including embroidery and materials, often finding items comfortable and well-fitting. Customers frequently report prompt postage, good communication, and efficient order processing, with some even receiving items ahead of schedule. However, some customers also noted significant dissatisfaction with customer service, citing poor communication, lack of accountability, and unhelpful responses. Many people experienced considerable delays in receiving orders, with some waiting months and others reporting items never arrived or were incorrect. Additionally, a few reviewers mentioned product quality issues like peeling stickers or items falling apart after minimal use.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and service, with some customers praising the... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers reporting great communication and... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers experiencing significant... See more

Customer service

Reviewers mention negative feedback about customer service, with many expressing dissatisfaction due to... See more

Quality

Customers had positive experiences with quality, noting that items were exactly what they asked for, looked... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered my daughters blazer, cardigans and school ties from the Falkirk store. ALl items were all embroided. Arrived in plenty of time for term start. One of the cardigans had the embroidery in the wr... See more

Rated 5 out of 5 stars

Have made a few visits to the Carlisle store recently for uniform and to make a refund enquiry. Every member of staff that served me was really helpful- nothing was too much trouble! I cannot thank t... See more

Rated 5 out of 5 stars

I’m absolutely chuffed with my purchase. The sizes were spot on and the jacket is super warm too. Great communication and prompt postage, even to me on the other side of the world in New Zealand. I’li... See more

Rated 5 out of 5 stars

We ordered my son’s school jumpers and received it couple of days later. Quick delivery, good quality materials and age appropriate sizing. Very satisfied.


Company details

  1. Uniform Store
  2. Embroidery Service
  3. Printed Clothing Store
  4. Safety and Work Wear Store
  5. School Supply Store
  6. Sportswear Store

About BE Uniforms

Written by the company

Founded in 1989, BE Uniforms is a family run business with over 30 years experience supplying workwear, teamwear and schoolwear across the UK and beyond.
We are now one of the UK's leading embroidery and print companies, accommodating any size of order with no minimum.

With over 45,000 customer logos on file, we are trusted by brands such as Mercedes-Benz, Ford, John Deere, Hilton, Microsoft, Apple, Barratt Homes and Nandos. We cater for all your customised clothing needs, whilst still maintaining the personal yet professional service you would expect from a family business.

You can visit us in 10 locations across Scotland and the North of England. Find us in Ayr, Carlisle, Dundee, Edinburgh, Falkirk, Kirkcaldy, Glasgow, Wishaw and Newcastle.

Contact info

3.5

Average

TrustScore 3.5 out of 5

501 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.5

All reviews

(501)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing experience such kind helpful staff

Our visit to the store on busy Saturday afternoon couldn't have been easier.

All the staff were helpful, despite how busy it was, I had multiple questions, tried so many things on my son before commiting to my purchase. When there wasn't items in stock staff were able to suggest the same brand in another school to try on for size.

My son even got a little gift for starting school from a lovely staff member.

I was so emotional all day but the kindness off staff and their no problem approach made it so easy.

29 June 2024
Unprompted review
Rated 1 out of 5 stars

Shocking website

Shocking website, keeps crashing upon check out over an hour trying to order school uniform. Not acceptable will purchase elsewhere

13 June 2024
Unprompted review
Rated 3 out of 5 stars

Poor stock availability

Not much stock availability or size required. Delivery efficient. Tee-shirt with school border on chest needs adapting as the stitching on underside rubs, irritating skin. Quite expensive.

19 April 2024
Unprompted review
Rated 5 out of 5 stars

First class service

First class service, Nice and easy to deal with, Good quality product, very competitive on place with fast turn around on delivery,
We will be definitely ordering more in the near future.

20 April 2024
Unprompted review

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