BE Uniforms Reviews 

501
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the high quality of the products, including embroidery and materials, often finding items comfortable and well-fitting. Customers frequently report prompt postage, good communication, and efficient order processing, with some even receiving items ahead of schedule. However, some customers also noted significant dissatisfaction with customer service, citing poor communication, lack of accountability, and unhelpful responses. Many people experienced considerable delays in receiving orders, with some waiting months and others reporting items never arrived or were incorrect. Additionally, a few reviewers mentioned product quality issues like peeling stickers or items falling apart after minimal use.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and service, with some customers praising the... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers reporting great communication and... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers experiencing significant... See more

Customer service

Reviewers mention negative feedback about customer service, with many expressing dissatisfaction due to... See more

Quality

Customers had positive experiences with quality, noting that items were exactly what they asked for, looked... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered my daughters blazer, cardigans and school ties from the Falkirk store. ALl items were all embroided. Arrived in plenty of time for term start. One of the cardigans had the embroidery in the wr... See more

Rated 5 out of 5 stars

Have made a few visits to the Carlisle store recently for uniform and to make a refund enquiry. Every member of staff that served me was really helpful- nothing was too much trouble! I cannot thank t... See more

Rated 5 out of 5 stars

I’m absolutely chuffed with my purchase. The sizes were spot on and the jacket is super warm too. Great communication and prompt postage, even to me on the other side of the world in New Zealand. I’li... See more

Rated 5 out of 5 stars

We ordered my son’s school jumpers and received it couple of days later. Quick delivery, good quality materials and age appropriate sizing. Very satisfied.


Company details

  1. Uniform Store
  2. Embroidery Service
  3. Printed Clothing Store
  4. Safety and Work Wear Store
  5. School Supply Store
  6. Sportswear Store

About BE Uniforms

Written by the company

Founded in 1989, BE Uniforms is a family run business with over 30 years experience supplying workwear, teamwear and schoolwear across the UK and beyond.
We are now one of the UK's leading embroidery and print companies, accommodating any size of order with no minimum.

With over 45,000 customer logos on file, we are trusted by brands such as Mercedes-Benz, Ford, John Deere, Hilton, Microsoft, Apple, Barratt Homes and Nandos. We cater for all your customised clothing needs, whilst still maintaining the personal yet professional service you would expect from a family business.

You can visit us in 10 locations across Scotland and the North of England. Find us in Ayr, Carlisle, Dundee, Edinburgh, Falkirk, Kirkcaldy, Glasgow, Wishaw and Newcastle.

Contact info

3.5

Average

TrustScore 3.5 out of 5

501 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 1 week

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3.5

All reviews

(501)

50 reviews in the last 12 months

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Rated 3 out of 5 stars

Beautiful, but rough on the inside

Great looking polo shirts and P.E. shirt, but unfortunately the emblem is rough on the inside and gave my son a chafed nipple. Poor little guy! Needless to say he now doesn't want to wear the shirts and I fear I've wasted £40. It would be great if the designers could cover the rough patch with a soft fabric somehow.

18 March 2025
Unprompted review
Rated 1 out of 5 stars

No Refunds or Replacements Policy

We received items as a Christmas present delivered late at the end of January but our relative placing the order had requested sizes that did not fit as the sizes used are not standard, at least here in the UK. We have been told in no uncertain terms that no refund or replacement is possible, even if we visit the store. Extremely shoddy customer service. Be very wary ordering from this outfit. This is despite what is said on their website with regard to their returns policy.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company , never had the slightest problem with them , they all go out their way to help & are always very polite when enquiring about goods ordered . Nothing ever any trouble for them A1 👍👍👍👍

27 January 2025
Unprompted review
Rated 1 out of 5 stars

Very poor level of customer service

Very poor level of customer service. Ordered on 22/12 and order still not dispatched yet on 13/1.
Private schools appear to be charged double the price of local schools for similar blazers. Quality poor- average life of blazer elbow is around 6 weeks. So thin they don’t keep children warm. Hopefully there’s is competition for them soon as they don’t deserve the business. The local shop on the other hand has very helpful staff and I wish I had purchased there

13 January 2025
Unprompted review
Rated 1 out of 5 stars

Shocking customer service.

Shocking customer service.. made an order on 31st October with guaranteed delivery 28 days .. phoned up to find out where order is to find out still waiting for stock delivery and would be prioritised .. rang again beginning of December and again advised same .. eventually got an email saying stock not due until 23.1. 2025 some three months after order placed .. then told order would be cancelled .. so had to ring again .. would not recommend

10 December 2024
Unprompted review
Rated 1 out of 5 stars

Bad enough that we now have no uniform…

Bad enough that we now have no uniform supplier for our school in Ayrshire. I ordered a jumper a week ago, it still has not been dispatched & have now been told it can take up to 28days; it will be warm again by the time it arrives. Save yourselves the bother just go to Marks & less the half the price for a set of 2. There was no mention of a 28-day
turnaround when ordering or I wouldn't have bothered.

26 November 2024
Unprompted review
Rated 1 out of 5 stars

terrible company you go to their online…

terrible company you go to their online store nothing there 80% of uniforms don't even have all the bits for the uniforms makes the website completly pointless and on top of that instead of selling the uniform to the public there selling it to the school like what is the god damn point won't buy a thing from these jokers again and on top of that refunds take 10 days yea right it did not take me 10 day to pay you set of scammers and useless company

26 October 2024
Unprompted review
Rated 5 out of 5 stars

Superb customer service from start to…

Superb customer service from start to finish with excellent communication from Sean with the design and pricing confirmations and very easy to order and pay online. Delivery was really quick and the product was excellent quality.
Would strongly recommend them and will definitely be using them again.

18 October 2024
Unprompted review
Rated 2 out of 5 stars

I ordered my daughter’s uniforms 3…

I ordered my daughter’s uniforms 3 weeks into summer. I do know the deadline is a week into the school holidays (only after being in the shop) I had to chase my order on numerous occasions and ended up buying an extra skirt and extra cardigans and jumpers as my children’s items weren’t in on time. A fleece was ordered for me by mistake and I just feel the customer service in the shop, which was manned by two young girls, wasn’t great. They were very pleasant but not once did they offer to assist me in finding sizes when I was trawling through jackets. When my eldest started school we had staff help with uniforms by bringing shirts to go under pinafores etc to check sizes. I went to the shop twice to find it was closed and several times when I was in there were boxes everywhere. I never got a sorry for trawling in upon receiving emails to say order was there. Also the email itself was confusing as the same email would say your order had been received and was being shipped and then would be made up? Very unclear. The quality of the pinafores etc are good, no need to iron and they wash well but in future I will buy from the manufacturers website directly as this was really stressful. My youngest was starting primary one and it was an added stress we just didn’t need.

10 July 2024
Unprompted review

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