Our original BORA oven failed from day one, and the repair attempt also failed. Communication during the process was slow and frustrating, and it took longer than it should have to reach a resolution... See more
Company replied
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Our original BORA oven failed from day one, and the repair attempt also failed. Communication during the process was slow and frustrating, and it took longer than it should have to reach a resolution... See more
Company replied
Absolutely LOVE our Bora Hob. We have a large open plan kitchen and didn’t what a large overhead extractor ruining the aesthetic… the BORA is super slimline and looks fab in our island. The extractor... See more
I have just bought the Bora warming drawer, it is so much better than previous ones I have owned (Miele, Gaggenau and Neff). The size is soooo great, deep serving dishes, 6 + dinner plates…so much mo... See more
We live in an 18th century cottage with low beamed ceilings with no room for ceiling mounted extractors. We selected Bora Classic 2.0 with a Bora Tepan s/steel grill and a Bora Classic Induction Coo... See more
BORA - MORE THAN COOKING. We are revolutionising the kitchen as a living space. With extraordinary products for extraordinary experiences. BORA develops innovative premium built-in kitchen appliances to transform the kitchen from a functional place into a true living space. All products feature innovative technology combined with exceptional design. We empower people with our products and services to achieve better cooking results and experience the extraordinary, while creating a space for shared enjoyment.
Innstraße 1, 6342, Niederndorf, Austria
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Replied to 94% of negative reviews
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Very good quality and looks. Finishes the kitchen quite well
We like our Bora hob, but after sales is incredibly disappointing and very costly as stated by others. We will not buy them again due to this.

Reply from BORA
Only been using for a week but so far am really happy with the hob. It is quiet, easy to use and keep clean.
After having an accident which damaged the glass top of our BORA, I was very disappointed by the after sales service. Our kitchen supplier had to put us in touch with BORA in the first instance, which seems unnecessary and delayed things significantly. BORA eventually put us in touch with their one and only approved UK agent. The repair cost was eye watering and payment required up front. Keep this in mind when you choose BORA!
Otherwise we have been happy with our cooktop which thanks to the down draft extraction could be installed under a window where we wanted it and without any complex ceiling structures. I wasn’t sold on the recirculating idea so we have the vented extractor which takes moisture out of the house.
I recently put a review on trustpilot about bora and trustpilot have taken my review down. I don’t understand why !! the Bora recirculating system that I bought from my fathers heart in Sheffield is simply not right , when you boil a pan of water the floor around the hob is soaking , slippery and therefore dangerous. When I reported the fault to the distributor and to the Bora area manager they came around to my house to witness the problem.
Their answer to the problem according to them both was to open a window or better still get a further extraction system in the kitchen.
Having spent around £7,000 on the system I don’t find this a very satisfactory answer.
A couple of weeks ago I slipped on the wet and greasy floor and banged my head fortunately no serious harm done this time.
Bora have finally rang me from Germany and they are contacting the distributor about the problem although I can not see what they can do to resolve the problem as it is not suitable for purpose.
Please do not touch one of the recirculating bora systems with a barge pole if I could give no stars I would. The only answer I can think of is to install an overhead extraction system to the outside but of course this will be hugely costly and messy and not in the style of my newly done kitchen.

Reply from BORA
Sadek Uddin efficiente e professionale
Good product i am sure however when issues you are left waiting!
Our brand new cooker arrived a little late. When put in the countertop it was clear is was bending.
We are ready with the new kitchen however now we have to wait for them to come and meassure. They have a tolerance they forget to tell you about.
They dont Care about fixing just running away.
Great products however stay away and go safe instead of risking being put on hold with a bad product.

Reply from BORA
New extractor, tepan grill and hob was excellent when it worked. I used it 3 time before I had error. Your response to sevice was slow. You ended up replacing it which is what you should have done straight off, it was brand new!.
It's pretty much close to a month with it NOT being able to be used. Less than happy. I now have to wait for it to be sealed back in place. The shine has gone off your product. Without reliable and prompt BORA service is difficult to recommend purchase.
Finally no more extractor hood, but our own Bora Pure. No smell in the livingroom, but everything is really succes in, and out through the wall. Only regret? That we didn’t do this years ago!
The cooker hood works extremely efficiently and quietly. The hobs are also efficient and well-functioning. However, please note that pots must have a bottom that is at least 12 cm in diameter to work. This rules out the use of small pots.
The service and quality of the product has been fantastic love our new bora shout out to our installer TJ who had to travel 3hrs to our house for the installation. Could not be happier
JUST INSTALLED THE BORA LOVE THE HIGH-POWERED EXTRACTOR THE TEP PAN IS FAB AND HOB HEATS PANS SO QUICKLY. NOW I NEED TO LEARN TO COOK!
We've been using our Bora X-BO for 4 months now. All I can say is that "she" became our family member 😀. We don't eat out anymore, because all the meals can be prepared at home easily and in no time. And Bora even cleans herself!!!🤗 So no hardwork, just enjoying great food.
All functions as declared. Looking good also!
We bought Bora X pure. Installation (flush) done by supposedly certified company was totally unprofessional and is diminishing the whole experience and look of the kitchen. Also pots smaller than 10 cm do not work - they work perfectly on other induction cooktops.
I would advise anyone considering buying this to really think about the needs any verify the company and professionalism of installation.

Reply from BORA
The response from the Customer Service people was very prompt and they resolved the issue efficiently
Satisfied - after setting my own preferences on the menu.
A bit complicated to understand how the ventilation carbon filter works.
But I’m super satisfied!
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