BORA Reviews 1,658

TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

Our original BORA oven failed from day one, and the repair attempt also failed. Communication during the process was slow and frustrating, and it took longer than it should have to reach a resolution... See more

Company replied

Rated 5 out of 5 stars

Absolutely LOVE our Bora Hob. We have a large open plan kitchen and didn’t what a large overhead extractor ruining the aesthetic… the BORA is super slimline and looks fab in our island. The extractor... See more

Rated 5 out of 5 stars

I have just bought the Bora warming drawer, it is so much better than previous ones I have owned (Miele, Gaggenau and Neff). The size is soooo great, deep serving dishes, 6 + dinner plates…so much mo... See more

Rated 5 out of 5 stars

We live in an 18th century cottage with low beamed ceilings with no room for ceiling mounted extractors. We selected Bora Classic 2.0 with a Bora Tepan s/steel grill and a Bora Classic Induction Coo... See more

Company details

  1. Appliance Parts Supplier
  2. Appliance Store

Written by the company

BORA - MORE THAN COOKING. We are revolutionising the kitchen as a living space. With extraordinary products for extraordinary experiences. BORA develops innovative premium built-in kitchen appliances to transform the kitchen from a functional place into a true living space. All products feature innovative technology combined with exceptional design. We empower people with our products and services to achieve better cooking results and experience the extraordinary, while creating a space for shared enjoyment.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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No history of asking for reviews

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Replied to 94% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Very happy with our Bora hob

We tried out our hob at a Bora showroom in London Bridge before deciding on it. Opted for the recirculating Pure model, ordered via a kitchen showroom in Essex. Easy to install into our island - according to our builders - who were put a small 1cm gap into the top of the kickboards all the way round the island, instead of having a single vent. We've been cooking on it for 2 years now, with no issues, so wouldn't hesitate to recommend.

Minor negatives - the charcoal filter does need changing every 150 hours, are quite expensive & so far haven't found anywhere they can be recycled. There are also a few scratches in the surface but they're not especially noticeable.

19 January 2023
Unprompted review
Rated 5 out of 5 stars

I have had my Bora Basic for 5 years…

I have had my Bora Basic for 5 years now, we had it installed when the new kitchen went in. Absolutely amazing machine, never had a single issue. Love the fact that even after five years, there is no grease build up under the cabinets.

16 February 2023
Unprompted review
Rated 5 out of 5 stars

Over the moon!

We’ve had our Bora Pure since November and are absolutely over the moon with it!! The controls are super intuitive and the extraction, though very quiet, is very powerful. Recommended to all my friends and family, the in-laws have even got one!

7 November 2022
Unprompted review
Rated 1 out of 5 stars

Had the XPure now for 7 months works…

Had the XPure now for 7 months works very well but so disappointed in the quality of the top, scratches far too easy. Had a Siemens for over 6 years and never got a single noticeable scratch. Pandas are all smooth flat base. Will have to replace with another Siemens at half the price. So Pi##ed off.

13 February 2023
Unprompted review
BORA logo

Reply from BORA

Dear Sam,

thank you very much for your honest words. We understand your disappointment about the scratches. We would like to assure you that we test our products extensively and only work with the best materials to ensure good quality. The quality of the glass is thoroughly checked by the manufacturer as well as by us before it leaves the warehouse.
Scratches are just optical injuries to the glass ceramic. However, they do not impair the function of your BORA system in any way. You can continue to prepare delicious dishes as usual! Please contact our customer service for further information.

Kind regards

Your BORA Team

Rated 5 out of 5 stars

Best on the Market!!!

I own a kitchen showroom and 90% of our kitchens now include a Bora hob. We love working with Bora and their hobs are without doubt the best on the market. Had the privilege of having one myself at home and it completely transforms the way we cook. They are extremely quiet, simple to use and
maintenance free. Most of all the extraction rate is unbeatable. Supplied other models similar to this in the past but was never quite as good as bora. 100% recommend their products.

10 February 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic experience.

We've had our Bora S Pure (recirculation version) and couldn't be more pleased with it.
The intuitive touch controls are the best I've ever used on an induction hob (along with the NEFF magnetic wheel) and cooking with it is really easy.
The extraction works unbelievably well, far better than a normal extractor, and even with the recirculation of the air the filter is able to take out all the smells. Highly recommended.

10 February 2023
Unprompted review
Rated 5 out of 5 stars

We've now had our Bora pure hob…

We've now had our Bora pure hob installed for roughly 1 year. Working within the kitchen industry I have experience with lots of types of extraction, and without doubt the Bora system is most effective at removing steam and cooking smells when in action. It's a game changer in terms of combining extraction within a hob, and we are often putting these into our clients properties. The hob controls are intuitive and easy to operate, and the cooking zones are very reactive when changing temp. Both my wife and I love using the Bora

9 February 2022
Unprompted review
Rated 5 out of 5 stars

BORA Gas top - THE BEST in the MARKET

BORA Gas top - The best Hob/Extractor in the market. I have seen that multiple times during my windows shopping and I am glad that I owns it now. This is the best choice I made for my Kitchen. It's much smaller than other models on the market which means more storage underneath and behind! It's quiet, gets rid of nasty smells and the filter is easy to pop in the Dishwasher when it needs a clean!. The exhaust fan is so effective with this new technology looks our kitchen very clean and elegant.
I 100% recommend this to all customers who are looking for a New Gas top/Hob/Extractor.

1 February 2023
Unprompted review
Rated 2 out of 5 stars

Bora Pro 2 - service issues

We have the Bora Pro 2, 2 units plus the Teppan, with 2 extractors in between each of the 3 cooking stations.

Cooking is fantastic, extraction is fantastic, Bora customer service not so good.

Some of the 8 dials on the front of our cabinets after being installed 18 months ago have started being scratchy and rough when turned, not smooth like they were before. Why has this happened? We don't know and are under warranty for this expensive kit, so would like Bora to come and look at them for us, but getting a response is proving impossible. Not impressed.

Was happy to pay the cost but without excellent service and reliability it starts to feel like a regret.

1 February 2023
Unprompted review
BORA logo

Reply from BORA

Dear Hannah,

thank you very much for your review. We are pleased to hear that you like our product and have enjoyed it so far. However, we can understand your displeasure due to the experiences described. We have very high standards for both our products and the customer experience, which we want to live up to.

We would like to take another look at your case. Please send us an e-mail with your contact details and a description of the problem to digitalmarketing@bora.com. Please refer to your rating on Trustpilot. The colleagues in the responsible department will then examine your concern again and get in touch with you.

Best regards,

Your BORA Team

Rated 4 out of 5 stars

Bora pure x

Bora pure x. great product, the hood is effective and the induction system is great. On the downside it’s a really pricey system (in israel at least)

31 December 2022
Unprompted review
Rated 5 out of 5 stars

Bora X Pure (exhaust mode) - great product!

We have installed the Bora X Pure (exhaust) in our new kitchen extension and it works a treat! The venting is very efficient, and it removes a large degree of the cooking smells too, which does in turn mean a slightly different cooking experience that you have to get used to, but we're very happy so far!
Bora were very useful in helping us design our ducting plan, and were on hand to answer questions about installation of the ducting on short notice.

7 February 2023
Unprompted review
Rated 5 out of 5 stars

The best Hob/Extractor on the market

The best Hob/Extractor on the market. I'm an Interior Designer and I have specified them on projects multiple times and I now have the privilege of having one in my own home. The design is beautiful and means I can have a pendant above my Island, it's seamless and sits completely flush with my worktop. It's much smaller than other models on the market which means more storage underneath and behind! It's quiet, gets rid of nasty smells and the filter is easy to pop in the Dishwasher when it needs a clean!

1 February 2023
Unprompted review
Rated 5 out of 5 stars

So pleased!

Recently purchased my Bora hob & I am BEYOND pleased with it. I have the smaller Bora 2 in 1 hob, and the extraction rate is amazing. I had mine flushfitted as well, so it looks 10/10. Would highly recommend.

6 February 2023
Unprompted review
Rated 5 out of 5 stars

Have had a bora personally for 2.5…

Have had a bora personally for 2.5 years now and love it as much now as I did when it was installed.

I was so blown away that I launched it as a product in my kitchen business and it’s been a huge hit.

Would recommend to any client!

7 February 2023
Unprompted review
Rated 5 out of 5 stars

18th Century Cottage with low beamed ceilings…

We live in an 18th century cottage with low beamed ceilings with no room for ceiling mounted extractors.
We selected Bora Classic 2.0 with a Bora Tepan s/steel grill and a Bora Classic Induction Cook top.
To say that we love this product is an under statement, its fantastic!!!, we often cook steaks etc on the Tepan Grill and the extraction is amazing, friends and guests are amazed to see all the smoke/fumes being sucked into the central extraction vent. We thoroughly recommend this product you will NOT be disappointed!

25 November 2022
Unprompted review

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