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Boozt.com Reviews 

397,767
•
TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Very good deals, fast delivery, easy and cheap returns. I have often found the cheapest offer for the same product here compared to other websites. My rule is 'before you buy, check on Boozt.com if th... See more

Rated 4 out of 5 stars

From placing the order to receiving the delivery, the entire end-to-end process is very fast and smooth. The multiple payment options and flexible payment solutions, such as the option to pay the in... See more

Rated 4 out of 5 stars

Found a garment on Boozt which was at a good price and in my size. In fact, the price was so good that I didn't have enough spend and added a second item, which was also something I wanted, and agai... See more

Rated 5 out of 5 stars

I’m really happy with my Bootz order! The whole experience was smooth and easy, from placing the order to receiving it. The product arrived in great condition, was exactly as described, and the qualit... See more

Company details

  1. Department Store
  2. also in
  3. Beauty Supply Store
  4. Children's Clothing Store
  5. Home Goods Store
  6. Men's Clothing Store
  7. Women's Clothing Store

About Boozt.com

Written by the company

Boozt is an online Nordic department store for fashion, beauty, and home design. We bring together a mix of more than 1600 established Scandinavian brands, international labels, and emerging designers in one place. We regularly add new arrivals, seasonal collections, relevant offers and sales, making it easy to explore current trends or wardrobe staples and shop quality products at more accessible prices.

Our selection covers women’s, men’s, and children’s clothing, alongside footwear, activewear, beauty products, and home staples. Here you can shop everything – starting from everyday staples and workwear to running gear, baby products, beauty essentials and new mugs or tableware. At Boozt, we focus on functional design, reliable quality, and pieces that last beyond a single season.

We believe that online shopping should be straightforward, secure and convenient. We focus on clear product information, fair terms, fast shipping, easy returns, and responsive customer service when you need help. Information about current delivery and returns terms is available on our website.

As Boozt grows, customer feedback directly shapes how we update our store and refine the experience. Reviews help us see what is working and where we can improve – thank you for taking the time to share your thoughts with us.


WOMEN
MEN
KIDS
SPORT
BEAUTY
HOME


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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

398K reviews

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4.4

All reviews

(397,767)

18,284 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am so happy with Boozt

I am so happy with Boozt, fast and easy order process, always great offers and what an amazing selection!
I am really happy with Boozt and I am ordering frequently.

23 April 2026
Rated 1 out of 5 stars

I dis note receive the order and they…

I dis note receive the order and they did not resolve the problem No refund.

9 September 2026
Boozt.com logo

Reply from Boozt.com

Dear Helga,

Thank you for sharing your feedback with us.

I am very sorry to hear that you haven't received your order. Looking into your order details, the package is marked as delivered by the carrier, and we can see that you haven't been in touch with us about this yet.

We want to get this resolved for you as quickly as possible. A colleague will reach out to you directly via email today to look into the delivery and help you further.

Have a nice day!

Best regards,
Mark, your Boozt.com team

Rated 5 out of 5 stars

I’m really happy with my Bootz order

I’m really happy with my Bootz order! The whole experience was smooth and easy, from placing the order to receiving it. The product arrived in great condition, was exactly as described, and the quality exceeded my expectations. I’m very pleased with my purchase and would definitely order from Bootz again. Highly recommended!

13 September 2026
Rated 4 out of 5 stars

Shipping issues

Overall great company with great products -- but unfortunately in Spain the shipping is through DHL, which is the worst provider in Madrid. Please consider switching providers so that I can buy more :)

13 September 2026
Boozt.com logo

Reply from Boozt.com

Dear Katia,

Thank you for taking the time to leave your review.

Our goal is always to provide a five-star shopping experience, and we are truly sorry that your delivery did not go as planned this time. We work continuously alongside our distributors to deliver within the specified timeframe, but unforeseen events can sometimes occur, and we apologize for how this has impacted your order.

Looking at your order details, we can see that you have an open case with us that is currently being investigated with the carrier. As soon as we receive an update from them, we will reach out to you with a follow-up. You are more than welcome to contact us in the meantime if you have any questions. We are happy to help!

Have a nice day!

Best regards,
Max, your Boozt.com team

Rated 1 out of 5 stars

Do not shop a Boozt!

I have been a loyal and satisfied customer. Until an order had a minor issue. Boozt did not respond to my emails. And when they finally did they lost track of previous mails and asked for the same information. I have so far written more than 15 times to their ‘customer service’ over more than 4 weeks. The minor issue is still not solved. Worst experience I have had.

So don’t shop there - find another place where they value and reapect their custoners.

24 August 2026
Unprompted review
Boozt.com logo

Reply from Boozt.com

Dear Casper,

Thank you for leaving your review and sharing your feedback with us.

I am truly sorry to hear about your experience and that you have faced delays in getting your issue resolved. We have recently experienced a higher volume of inquiries than usual, which has unfortunately impacted our email response times.

To ensure all information stays together and we can assist you as efficiently as possible, we always recommend keeping replies within the same email thread. If you ever need immediate assistance, our chat and phone support are also available for faster service.

As there is no order number linked to this review, we are unfortunately unable to locate your order or assist you directly from here. Please reach out to us with your order number or the email address used for your purchase so we can find your conversation and get this sorted out for you.

Have a nice day!

Best regards,
Line, your Boozt.com team

Rated 5 out of 5 stars

I have been having serious problems…

Thank you for the immediate reaction to my review. I was contacted by support service and they were very nice willing to solve my delivery issue. I feel really taken care of. Thanks!

18 September 2026
Unprompted review
Boozt.com logo

Reply from Boozt.com

Dear Aleksandra,

Thank you for taking the time to share your feedback.

At Boozt, we always strive to provide a smooth shopping experience, and I am very sorry to hear about the frustration and delays regarding your delivery.

Via your order number, we can see that you are currently in contact with our customer service team and that there is an active, ongoing case regarding your package. Our representatives are working on this, and they will get back to you as soon as they have an update.

I wish you a pleasant day.

Best regards,
Mark, your Boozt.com team

Rated 5 out of 5 stars

Nice product always

Consistently high-quality clothing at fantastic sale prices! The fit and fabric are great, and delivery was prompt and reliable. Highly recommend Boozt for quality fashion at reasonable prices.

11 September 2026
Rated 1 out of 5 stars

The order hasn't arrived

9 September 2026
Boozt.com logo

Reply from Boozt.com

Dear Árný,

Thank you for leaving your review and sharing your feedback with us.

I am truly sorry to hear that your order has not arrived yet. We always aim for a fast and smooth delivery process, so I completely understand how frustrating it is to wait for a package that is taking longer than expected.

A colleague from our team will reach out to you directly during the day to assist you further with your order.

Have a nice day!

Best regards,
Max, your Boozt.com team

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