Boots On The Ground PT Reviews 49

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Choosing Boots on the Ground Portugal and working with Heather was the best decision for my D8 visa. Before I started, I was genuinely nervous about whether I would even qualify. Heather’s expertise w... See more

Company replied

Rated 5 out of 5 stars

When we decided to move abroad and really started looking into requirements and paperwork, it was pretty overwhelming and we knew we needed help. Boots on the Ground was our choice, based on numerous... See more

Company replied

Rated 5 out of 5 stars

When we decided to relocate to Portugal and after reading several reviews for Boots on the Ground we contacted Heather. Heather was very friendly and kind. She explained the process so easily and real... See more

Company replied

Rated 5 out of 5 stars

Heather and Boots On The Ground were our invaluable resource guide for our D7 visa application. At our vfs appointment, BOTGPT helped insure that we had all necessary documents, filled out correctly... See more

Company replied

Company details

  1. Business Administration Service

Written by the company

Tailored Expertise with Attentive Support Boots on the Ground Portugal LLC is a team of experienced, hardworking professionals dedicated to guiding you through every step of the D7 and D8 Digital Nomad visa processes. Whether it’s creating customized digital documentation or preparing FedEx-delivered visa packages, we ensure your application is complete, polished, and ready for submission. But our services don’t end there! From exploring whether this is the right fit for you to getting fully settled in Portugal, we provide ongoing guidance every step of the way. We help you obtain all the key documents you’ll need, including your residency card, health number, and driver’s license. Our expertise covers the tasks you’ll face during your first year or two in Portugal—many of which you might not have anticipated. With team members in both the U.S. and Portugal, we combine local insight with global expertise. Our Operations Manager, based in Phoenix, Arizona, coordinates seamlessly with our vetted partners and consultants in Portugal. On the ground, Heather Binder, our Head Consultant and Director of Marketing, and Sara Lourenço, our Local Bureaucracy Consultant, both live on the Silver Coast near Caldas da Rainha, staying closely connected to Portugal’s unique realities. While our base is in this region, we proudly assist clients relocating to every corner of Portugal. We’re a multicultural and inclusive team, made up of Americans, Brazilians, Canadians, and Portuguese professionals. We embrace an open-minded, LGBTQIA+ positive, and globally aware perspective. As immigrants, expats, and locals, we truly understand the challenges you face—and we’re here to make your transition smooth, supportive, and enjoyable. If you’re planning a move to Portugal, let Boots on the Ground Portugal LLC be your trusted partner in making your dream a reality!


Contact info

4.8

Excellent

TrustScore 5 out of 5

49 reviews

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Rated 5 out of 5 stars

Boots on the Ground Portugal…

Choosing Boots on the Ground Portugal and working with Heather was the best decision for my D8 visa. Before I started, I was genuinely nervous about whether I would even qualify. Heather’s expertise was a game-changer. She provided clear, step-by-step guidance on the complicated paperwork, ensuring every detail was perfect. Her team made a potentially stressful process easy and manageable. We were successful, and I couldn't be happier. If you're tackling the Portuguese visa process, Heather's team is outstanding.

11 November 2025
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Reply from Boots On The Ground PT

Thank you Sam!

Rated 5 out of 5 stars

Awesome Experience!

When we decided to move abroad and really started looking into requirements and paperwork, it was pretty overwhelming and we knew we needed help. Boots on the Ground was our choice, based on numerous positive reviews and experiences. We absolutely could not have done this without them. Heather and her team are knowledgeable, even with immigration laws that change weekly, if not daily. They are responsive and extremely well versed in what is required for visas and residency. We chose Portugal and have no regrets. Most impressive was Heather's ability to see potential issues before they arose and coming up with multiple solutions immediately. We are so grateful for the assistance, patience and kindness we were extended during a very stressful process. This company works hard, and will always be in your corner. Highly recommend their services.

12 August 2025
Unprompted review
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Reply from Boots On The Ground PT

Thank you, Michaela! I have to say your family's situation was one of the more complex ones, and we were glad to be able to put our heads together and get you to Portugal!

Rated 5 out of 5 stars

When we made the decision to retire in…

When we made the decision to retire in Portugal, we reached out to friends that had done it 2 years earlier. They highly recommended Heather and now we see why. Not sure we would have made it this far without her. We just received our Visa approval and planning our move date now. Muito obrigada, Heather and her whole team!!!

6 October 2025
Unprompted review
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Reply from Boots On The Ground PT

Awww, thanks Celisa! It's been fun working with you and your husband on your relocation.

Rated 5 out of 5 stars

Very satisfied customers

When we decided to relocate to Portugal and after reading several reviews for Boots on the Ground we contacted Heather. Heather was very friendly and kind. She explained the process so easily and really put our minds at ease during such an emotional and stressful time. We put our faith in her and her team as they guided us step by step. I'm happy to say we have successfully arrived in Portugal on our Visa with the help of Heather and her team at Boots on the Ground.

16 September 2025
Unprompted review
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Reply from Boots On The Ground PT

Thank you Kimberly. We were happy to help you and your family of 4 make the move from Canada!

Rated 5 out of 5 stars

Invaluable assistance for relocation to Portugal!

Heather and Boots On The Ground were our invaluable resource guide for our D7 visa application. At our vfs appointment, BOTGPT helped insure that we had all necessary documents, filled out correctly to the Consulate’s specifications. Heather and her team kept us up to date on fees and last minute process changes, such as passport retention at DC Consulate. Her friendly reminders kept us focused and organized with her quick responses to all my questions. I too, don’t know when she sleeps!

27 August 2025
Unprompted review
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Reply from Boots On The Ground PT

Thank you Lisa. It was a pleasure assisting you in the process!

Rated 5 out of 5 stars

Well above 5 star company

Boots On The Ground Portugal (BOTGPT) is well above 5 stars. Heather and her team have covered every aspect of my relocation to Portugal. They have gone above and beyond their contract to help me in every way possible. They handled all documents pertaining to my Visa. Even on the eve of my Visa appointment, Heather was emailing late night to keep me updated about the needed money order amount for my appointment. The amount is usually posted in the beginning of the month but it was late posting in June.

Heather has vetted businesses that she refers. I have used all of the businesses that she has recommended, from tour guide, health, PT and U.S. taxes, and phone service.

Heather provides a step by step guide for things that I have to do myself such as driver license exchange and phone service. She always reply's to my emails when I have questions.

Heather truly cares about her clients. I know without a single doubt, I am in the very best of hands. There is no way I could have done this without Heather and her team. I know the quality of service will always be well above 5 star.

Boots On The Ground Portugal IS the best in the business.

10 August 2025
Unprompted review
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Reply from Boots On The Ground PT

Thank you Shirley. It was a pleasure to help you and even assist with catching that plane! What a funny story. :)

Rated 5 out of 5 stars

Boots on the Ground Portugal

I was invited to join a free 30-minute consultation with Heather, the owner of Boots on the Ground Portugal, and she shared so many useful/vital details regarding my potential move to Portugal. Heather was very knowledgeable, professional, personable, and answered all my questions. I will not hesitate to use her service when it’s time to proceed with relocation.

25 June 2025
Unprompted review
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Reply from Boots On The Ground PT

Thank you Margaret! It was a pleasure chatting with you---

Rated 5 out of 5 stars

Helps Manage The Bureaucracy

The process of applying for permanent residence in Portugal can be vary bureaucratic and certain things like money orders can change from month to month. BOTG Portugal helped me get through the process, by laying out the process in an organized manner, keeping me informed of updates, and making sure I was fully prepared for every interview in each step of the way. This saved me time, stress, and meant I never had to rebook a visa or residency appointment for such small errors as having a money order for $48.15 instead of $48.75.

21 April 2025
Unprompted review
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Reply from Boots On The Ground PT

Thanks Alex!

Rated 5 out of 5 stars

Wouldn't have been able to do this move…

Wouldn't have been able to do this move without them! Besides the details, they listened when I need calming! Very responsive and felt cared for! Bonus is military discount!

18 April 2025
Unprompted review
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Reply from Boots On The Ground PT

<3 So lovely help you and we really appreciate you!!! Our veteran clients are our favorites...sssshhhh.

Rated 5 out of 5 stars

Boots on the Ground, unquestionably

Heather and Sara, the two main cast of characters I communicated with and helped me in this journey were extremely helpful and communicative. I really can't imagine making this move without their guidance. That said, there was substantial work for me to do to facilitate this process. Be prepared to do the work. I applaud anyone making this move on their own. I would never recommend that. I wholeheartedly endorse Boots on the Ground. Heather is very organized and will lead you to the promised land!

7 March 2025
Unprompted review
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Reply from Boots On The Ground PT

Hahaha, I love that Steven! Thanks so much.

Rated 5 out of 5 stars

Heather was very honest and clear with…

UPDATE: After 6 months gathering relative paperwork for our application we have now got our visas. The process is quite complex with no clear guidance outside using the service that Heather and her Boots on the Ground team offer. Thank you we couldn't have done it without you.

PREVIOUS REVIEW: Heather was very honest and clear with her knowledge. We have literally just started the process of moving to Portugal so still in the early stages but we will be using Heather's Boots On The Ground service to guide us and keep us on track.

7 March 2025
Unprompted review
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Reply from Boots On The Ground PT

Thank you Mary! Looking forward to it.

Rated 5 out of 5 stars

Super Star

As a retired business owner, familiar with reading, comprehending and fulfilling contracts and document requirements, I felt that I had both the time and experience to tackle the needs and demands of VFS and Portuguese immigration. I thought I was ready, but as time approached for my appointment, I recognized there were a number of loose ends. I felt uneasy and thank goodness followed the advise of someone who had been in my shoes previously and contacted Heather. I gave her very little time as I only had three days until the appointment but Heather took one look at my assembled package and got to work. And work she did! Non stop flurry of emails, rewrites, pdfs, scans and printing. I'm not sure if or when she sleeps. As I left for DC I had a professional, totally prepared package that I felt confident with. Even the interviewer at VFS looked at my paper work and commented on how well prepared I was. If not for Heather, I have no doubt that I would have left DC frustrated and unsuccessful. Heather is personable, professional, extremely knowledgeable and competent. We will absolutely and without hesitation be working together on other pieces of my immigration to Portugal. My advice is don't do as I did and wait to the last minute. Contact Boots On The Ground as early as possible in the process and get it done right the first time and take away the stress. From my personal experience, you will not be disappointed. Five stars, thumbs up. Thank you Heather and Boots On The Ground. You're the greatest.

17 November 2024
Unprompted review
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Reply from Boots On The Ground PT

Thank you Michael! Yes, don't wait--- costs you more and is just stressful and I didn't sleep much in those days, that's true. I'm so glad you listened and got our assistance. I know it will save you time, aggravation and money in the end and I feel confident you will be getting an APPROVED very soon!

Rated 5 out of 5 stars

Highly Recommend - A True Partnership

When we decided to retire to Portugal we researched a couple of relocation specialists, and the best decision (besides retiring to Portugal) was hiring Heather with Boots on the Ground. Of course, we read all the necessary tasks required to obtain our temporary Visa and it 'seemed' easy enough, until you begin to realize all the details and complexities required. During our first consultation with Heather she explained her process as well as what she does for her clients and the various packages, she also took the time to get to know us. Heather has an excellent team, she is extremely knowledgeable, resourceful, the rules here can change and she consistently researches any and all updates that occur in the process. Applying for the VISA is extremely overwhelming and stressful plus takes time, Heather is there for you every step of the way when you start to freak out, and gave us her time and the space to breathe through her guidance, kindness and availability. She truly cares about your success, she and her team work diligently to make the process as smooth as possible, by creating a system that makes what we need to do and when coherent and detailed. We have been in Lisbon for 6 months now and received our 2 year Visa-this would not have been possible without Heather to guide us every step of the way. Sara, who speaks fluent Portuguese was /is extremely helpful talking to people for me on the phone about utilities and supplies - thank you. We highly recommend Heather and her team at Boots on the Ground for the thorough, efficient, caring and successful experience. We just can't thank you all enough.

1 January 2024
Unprompted review
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Reply from Boots On The Ground PT

Thank you for the awesome review Susan. FYI, you are now Temporary Residents for two years... no more visas for you! :)

Rated 5 out of 5 stars

Heather and her team saved me

Heather and her team saved me! There's no way I would have been able to work through my visa and AIMA appointments without her help organizing my documents and encouraging me along the way. Thanks, Heather!

10 December 2024
Unprompted review
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Reply from Boots On The Ground PT

Thank you Gail, we are so glad we could assist!

Rated 5 out of 5 stars

Heather and her team are extremely organized.

Heather and her team are extremely helpful and knowledgeable. They were always there whenever we had questions to answer an email. Their organization walk through for the Visa appointment was spot on. Piece of cake! I highly recommend using Boots on The Ground to save yourself a lot of angst and headache.

22 August 2024
Unprompted review
Rated 5 out of 5 stars

Positive Experience

I was unable to move forward in the visa process due to my qualifications unfortunately, but throughout the entire research process, Heather was incredibly helpful and resourceful. Very responsive to emails and full of the knowledge you need to know in order to move forward. If I were to one day qualify, I would absolutely work with Boots on the Ground.

4 November 2024
Unprompted review
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Reply from Boots On The Ground PT

Thank you Madison. We are here if your situation changes in the future. Best of luck and keep to your goals!

Rated 5 out of 5 stars

Couldn't Have Done It Without Heather and Team!

I hired Heather and her Team to help me with the process of applying for a visa. I can honestly say I would have never been able to do it myself and without her knowledge and assistance. The process may sound and read easy and straightforward, but I can tell you it is not. There are many intricacies and details you must be aware of and a timeline you must adhere to, and it can be a very fluid situation as the rules and requirements and state of affairs may change. Therefore, I highly recommend BOTG to alleviate the stress and guide you through every step of the way what can feel like and be at times an overwhelming and never ending maze. Heather is small business and takes great pride in what she does. She works tirelessly and is very prompt. She will give you her all and truly cares and tries her best to deliver. I prefer to do business with someone like Heather who takes an interest in me and what I am trying to accomplish rather than feel like I am just another number and customer and to get it over with. It is teamwork and rewarding when you accomplish the many tasks involved over the long drawn out process. Many thanks to Heather and Team for all the progress we have made thus far.

29 October 2024
Unprompted review
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Reply from Boots On The Ground PT

Thank you Susan! It has been a pleasure helping you relocate and settle into Portugal living---

Rated 5 out of 5 stars

Very knowledgeable and personable

Had a discovery call with Heather to explore moving to PT in the future. She was very knowledgeable about the entire process and was extremely gracious with helpful information. She followed up immediately with some promised resources. We will definitely be in touch when we are ready.

26 September 2024
Unprompted review
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Reply from Boots On The Ground PT

Thank you Saskia! Looking forward to being of more help in the future----

Rated 5 out of 5 stars

Great team!

Heather and her team have been fantastic! I definitely would not have wanted to try to do all this myself. It's stressful enough under the best of circumstances, so having someone who knows the system and keeps up with all the latest changes was a real lifesaver. Most highly recommended!

9 August 2024
Unprompted review
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Reply from Boots On The Ground PT

Thank you Butch! It's been a pleasure helping you thus far and congratulations---

Rated 5 out of 5 stars

Super responsive and flexible

Super responsive, practical service that meets clients where they are at with their relocation needs and questions. We loved the flexibility of the support.

12 July 2024
Unprompted review
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Reply from Boots On The Ground PT

Thank you Laura!

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