Excellent service and communication with the seller. I ordered a pair of boots for my son - an old model he hasn't been able to find anywhere and the boots arrived within timescales provided. Very imp... See more
Company replied
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After ordering my boots the company emailed me straight away as I had left the door number off my address, I responded the correct address & safe to say the boots arrived within timescales provided. V... See more
Company replied
This is a very professional company. I accidently ordered boots with the wrong size and asked for a refund. They've refunded me my money within minutes and answered immediately on my mails. I'll... See more
Son got new boots day late after paying for next say delivery and now after o ly wearing twice, once at traing and once for game, boots have split and sole come away VERY UNSATISFIED NOT WORTH MONE... See more
Company replied
Company details
Information provided by various external sources
Bootsfinder specialises in finding the rarest and most collectible football boots in the uk - new or used. 100% genuine and inspected at our Yorkshire offices.
Contact info
United Kingdom
- 08703148884
- info@bootsfinder.co.uk
- bootsfinder.co.uk
4.5
Excellent
53 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered some Superfly 5s from here
Ordered some Superfly 5s from here, pair of boots I’ve always wanted. Ordering was quick and easy and delivery times were superb. Would highly recommend
21 April 2022
Unprompted review
Reply from Bootsfinder
Thanks for your kind review and we are glad you were able to find these amazing boots from us.
Excellent service
Excellent service, boots arrived quickly and were exactly as ordered.
12 February 2022
Unprompted review
Reply from Bootsfinder
Hi Katy - thanks for your kind review and we're glad you are happy with the boots!
Excellent methodical approach to enable…
Excellent methodical approach to enable kids to learn the skills first in order to play the game. Nice coaches and fun atmosphere. My son loves it.
10 February 2022
Unprompted review
Reply from Bootsfinder
Thanks for your review Robbie! It's great to see that they were delivered so quickly to Belgium from the UK and thanks once again for coming to us:)
Great service and product knowledge
Great service and product knowledge! Go out of their way to help no matter the request. Would strongly recommend using!
11 January 2022
Unprompted review
Reply from Bootsfinder
Thanks so much for your kind review Joe and hope to see you in the future!
Brilliant service
Brilliant service. Fast delivery and quick to reply on any questions or problems 👍🏼👍🏼
4 December 2021
Unprompted review
Reply from Bootsfinder
Thanks so much for your kind review and we are glad you are happy! Hope to see you again in the future:)
Best customer service ive ever…
Best customer service ive ever experienced! They are understanding and honestly just made my day! Thank you bootsfinder<3
11 August 2021
Unprompted review
Reply from Bootsfinder
Thanks for your kind review Olav and we hope to see you again in the future!
Very disappointed
Very disappointed. £170 boots didn’t survive more than 1 game and 2 training sessions. What the website doesn’t tell you is that they do not provide any warranty for boots. - even if they’re faulty. Won’t be back…
20 July 2021
Unprompted review
Reply from Bootsfinder
Hi, thank you for your review. We are sorry to hear that about your boots but unfortunately we do not offer a refund on any boots that have been used and this is clearly stated on our website:
https://www.bootsfinder.co.uk/faq
This is also stated on each product page under the description of each model.
As a reseller of old and classic boots (some of which are up to 20 years old) we only underwrite that the boots are authentic and in brand new condition as described on our website.
This is all clearly stated on our returns policy on our website - like all resellers we can only guarantee that our boots are brand new and authentic and offer refunds if our customer is not satisfied on arrival (and not used) for up to 14 days.
We do, however, wish to look after our customers long term so are willing to offer you a discount on any future order as a good will gesture. Our customer services can be contacted at info@bootsfinder.co.uk and we will get back to you within 24 hours.
UNREAL.
Unreal! I've after a pair of the Neymar Golden Dream 2014 Hypervenom Phantom, for years. Such a rare boot to find these days and these are in immaculate condition. When I opened the box I wasn't even sure if anyone else had even looked at them yet! Impeccable boots & great service!
3 March 2021
Unprompted review
Reply from Bootsfinder
Thanks for the great review and we are so happy to have provided you with the boots you've been searching for such a long time for!
Incredibly swift service for a boot of…
Incredibly swift service for a boot of been scouring the internet for, will definitely be back
10 February 2021
Unprompted review
Reply from Bootsfinder
Thanks for the feedback and we are glad you are happy - hope to see you again in the future!
Superb service
Excellent service and communication with the seller. I ordered a pair of boots for my son - an old model he hasn't been able to find anywhere and the boots arrived within timescales provided. Very impressed with the service. There was an issue with the order that has been resolved promptly and efficiently. I wish everyone looked after their customers like bootsfinder.co.uk does. I will definitely use this site in the future.
3 February 2021
Unprompted review
Reply from Bootsfinder
Thanks for your kind review and we are glad you are happy - hope to see you again in the future!
Reply from Bootsfinder
Thanks for coming to us and your feedback - we hope to see you again in the future!
Great service!
After ordering my boots the company emailed me straight away as I had left the door number off my address, I responded the correct address & safe to say the boots arrived within timescales provided. Very impressed with the service & the boots were as expected. Will definitely use Bootsfinder again.
12 January 2021
Unprompted review
Reply from Bootsfinder
Thanks so much for your review - we're very glad you are happy and hope to hear from you again in the future!
Fast delivery
Fast delivery, condition of the boots were as described!
8 January 2021
Unprompted review
Reply from Bootsfinder
Thanks for the review and we're glad you are happy - hope to see you again in the future!
Kindest regards
Bootsfinder
The Package is taking way to long to…
The Package is taking way to long to arrive
14 October 2020
Unprompted review
Reply from Bootsfinder
Hi Josue
We're sorry to hear that you weren't satisfied with the postal service - our boots are sent the next working day after an order has been placed (if abroad we like to confirm your address first).
We use DHL which are one of the best courier companies but I'm afraid we cannot be held responsible for speed of the postal services in other countries.
Due to the pandemic most services have been affected and times can be slower which we believe is understandable at this time.
I have checked and glad to see you have received the boots within the quoted time of 5 - 7 days for orders sent abroad.
Kindest regards
Bootsfinder
Boots in fantastic condition and fast…
Boots in fantastic condition and fast delivery
14 October 2020
Unprompted review
Reply from Bootsfinder
Thanks so much for the kind review and we're glad you are happy - hope to see you again in the future!
Kindest regards
Bootsfinder
Great purchase,decent price
Great purchase,decent price, fast delivery.
10 September 2020
Unprompted review
Excellent service
Excellent service. The boots were for my son, an old model he hadn't been able to purchase at the time. Exactly what he wanted. Arrived quickly.
9 September 2020
Unprompted review
Reply from Bootsfinder
Thanks for your kind review - we're very glad that your son is happy and managed to get the boots that he wanted!
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