First this casino has being blocked in a lot of European countries as it seem to be a fake casino registered out of Europe . Them not having unsubscribe button is illegal and also delaying closure of... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Honestly, I don’t know why there are many bad experiences by sone users. I am playing for 2 months now and everything is great. Very fast withdrawal, not problems at all!! You will get a personal man... See more
Company replied
Do not deposit a single euro here. This is a scam operation. After confiscating my 730.98€ legitimate balance under the fake excuse of a "bonus expiry," they even had the audacity to reply publi... See more
Company replied
its my favorite side! trusty, friendly and fast deposit's/ withdraw's. esspecialy the unique crab bonus is nice ! pleasent layout, crpto option and this opinion poll, so user can be a part of develop... See more
Company replied
Company details
Written by the company
Boomerang Casino is a high-performance hub for punters and gaming enthusiasts, delivering a fast-paced, reliable environment since 2020. Operating under Costa Rica license, the platform uses PWA technology to ensure you can access all features directly in your mobile browser. This means no downloads and no compromise on speed. The Sportsbook defines the Boomerang experience. By using the Bet Builder tool, you can craft specific multis and take complete control over your betting strategy across thousands of markets. Whether you follow global football tournaments or local niche events this arvo, the platform provides the data and responsiveness needed for informed decisions. Diversity is the core of the library, which features a chockers collection of 27,000 pokies and 1,100 live dealer tables. Backed by 164 providers, including Play’n GO and NetEnt, the catalog continues to grow daily so you can always have a crack at new games. Your engagement directly impacts your status; the Bonus Shop and VIP program turn your activity into deadset ripper account perks and increased financial limits. Boomerang Casino also integrates secure, fair dinkum payment gateways for Visa, Mastercard, and cryptocurrencies such as Bitcoin and USDT to help you manage your aussies. With 24/7 technical support available via a live chat crew, every query finds a quick resolution. Experience precision betting, grab your cobbers, and explore a massive game collection to have a punt at Boomerang Casino.
Contact info
You should know
3.4
Average
823 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
good bonus
good bonus, fast support , good website, mutiple slots and good experience so far.
9 May 2023
Unprompted review
Reply from Boomerang Casino
Dear Ch,
Thank you for taking the time to share your positive feedback with us.
We are thrilled to hear that you enjoyed our generous bonuses, fast and efficient customer support, user-friendly website, and diverse selection of slots.
Your satisfaction is our top priority, and we are dedicated to providing the best possible gaming experience to our customers. We hope to continue exceeding your expectations and look forward to welcoming you back for more exciting gaming moments.
Thank you for choosing our casino.
Best regards,
Boomerang casino.
I heard about boomerang casino through…
I heard about boomerang casino through friends who had both had great game experience and quick and easy withdrawal opportunities. My experience so far has been disappointing in comparison - have not had many win returns compared to amount wagered and some games just won’t load which is time consuming. Have also missed out on bonus plays due to technical issues. There should also be more filtering options/ improved layout on the game hall page to assist choosing slot games as it only shows a small amount of game options and takes a long time to scroll through the limited icons on the page as you have to wait for it to load the next page each time. Not the greatest casino experience l have had however support are great and quick to respond and rectify any queries/problems. Also disappointing bonuses considering frequent play and multiple cash deposits regularly made.
4 May 2023
Unprompted review
Reply from Boomerang Casino
Dear Rebecca White,
Thank you for your feedback regarding your experience at Boomerang Casino. We're sorry to hear that your experience has not lived up to your expectations, and we appreciate your comments on the technical issues you've encountered. We take such feedback seriously and are continually working to improve the performance of our platform and the variety of games we offer.
Regarding the game loading issues, we would suggest clearing your browser cache and trying again. If you continue to have difficulties, please don't hesitate to contact our support team, who will be more than happy to assist you.
In terms of bonuses, we are constantly reviewing our promotions and will be sure to take your comments into account when making any adjustments. We appreciate your loyalty to our casino and hope that you will continue to play with us.
We're pleased to hear that our support team has been able to assist you quickly and efficiently. We take pride in providing excellent customer service and always aim to resolve any issues as soon as possible.
Thank you for choosing Boomerang Casino, and we look forward to providing you with an even better experience in the future.
Best regards,
Boomerang Casino.
I like Boomerang Casino very much…
I like Boomerang Casino very much because they have all my favorite games (e.g. Crystal Ball, Book of Aztec...) there. In addition, the casino offers many and good bonus promotions and there is a large selection of game providers and games. Support is very fast, friendly and serious.
4 May 2023
Unprompted review
Reply from Boomerang Casino
Dear Bodensee Hallo,
We want to say thank you for writing a review about our casino!
We are very happy that you liked how our website looks! It was nice of you to mention that our service is good and that we have great promotions. We try hard to make sure our customers are happy, so your comments mean a lot to us.
Thank you again for taking the time to share your thoughts. We hope to see you at our casino again soon!
If you have any further questions or need help, please contact us. We are always ready to help you!
Best wishes,
Boomerang casino.
Good Casino
Hello! I like playing at Boomerang Casino because I can play anything there. Especially from the game provider Amatic and Gamomat, where I prefer to play the Golden Nights games. I also really like that the support is so friendly and fast.
2 May 2023
Unprompted review
Reply from Boomerang Casino
Dear Jule,
We would like to thank you for your feedback about our casino!
We are very glad that you liked our site, your opinion is very important to us!
We make every effort to ensure that our customers are satisfied with the service and the site as a whole! Do not forget that we are happy to help you 24/7.
Thank you for choosing our casino!
We hope to see you again in our casino soon!
With best regards,
Boomerang team.
Stay away from this casino
Stay away from this casino. I ordered three withdrawals, they asked me to send documents. The documents were approved and one payment was made. I've been waiting for the other two for over a month. They claim that the documents are insufficient, although the first payment was approved without any problems. They keep saying they are working on solving the problem, but there is no money. Don't play at pseudo-licensed casinos, especially Curacao. thieves!!! in the regulations there are 10 days to verify documents, not a month. There was no problem with the first withdrawal, with the subsequent ones they said that they did not see the deposit to their casino in the list of transactions from my account, even though I even sent them two marked transactions, and that they were visible at the first withdrawal. Thieves and scammers, do not give them a dime.
30 April 2023
Unprompted review
Reply from Boomerang Casino
Dear Customer,
Thank you for taking the time to write a review and bringing to our attention your disappointment.
We apologize for any inconvenience caused and are sorry to hear that your gaming experience with our platform was not positive.
We fully understand that providing documents can be an awkward practice for our users. As an international casino, we are required to verify the identity of each user and ensure that each account complies with European regulations to prevent money laundering. Therefore, we ask our users to provide us with documents, data, or information from official sources, which can sometimes slow down the withdrawal process.
All the details are listed in our Terms and Conditions, which every player must accept when creating an account on our platform.
We would like to apologize once again for the situation and remind you that our Customer Support team is available 24/7 through Live Chat or email at support@boomerang-casino.com. Please provide us with all the details that you think will be useful in connection with the issue you have encountered.
Thank you for your cooperation, and we take this opportunity to send our warmest regards.
The Boomerang-Casino Team
Response to your sh**ty response
What do you want me to request from criminals ?
To come back and to cancel my self exclusion ?
For sure you will miss my money.
Your stupid vip Manager proposed to me a bonus of 250 euros. Just compare it to what I deposited.
The day I asked for a withdrawal of 200 euros it was a drama for you and I did cancel it.
So far I deposited tens of thousands and I withdraw ZERO.
You deserve poor players.
KEEP AWAY FROM ME.
Ok doing what you proposed : I will follow the thief until his own home.
10 April 2023
Unprompted review
Reply from Boomerang Casino
Dear Joueur parisien,
Thank you for your feedback and for providing details.
We are sorry that you faced such negative experience. In order to resolve this case, we recommend you to contact the VIP Department via e-mail where you highlight the problem and the feedback. Our team will do everything possible to satisfy your request.
Kind regards
Boomerang Team
I have been a player at this casino ITS THE BEST.
I have been a player at this casino for several years. Always fast, precise and friendly service. Withdrawals are also quick and hassle-free. You can win really big money. Like me, for example, 11,000 euros, of which I won up to 22,000e, real money. Deposit and regular player bonuses also no deposit bonuses. Really this casino and service is for the player.
5 April 2023
Unprompted review
Reply from Boomerang Casino
Dear Kinga,
Thank you for your feedback.
To see that you had a 5-star experience is the best we can hope for!
Your review means a lot to us.
Thank you for choosing Boomerang Casino.
We hope for further cooperation!
Best regards,
Boomerang Casino Team
Stay well away from this site ,when u…
Stay well away from this site ,when u ask them to close your account and for them to stop sending emails to you ,they keep sending emails and try to entice u back to gamble ,the Gambling commission should fine these fraud .companies
12 December 2022
Unprompted review
Reply from Boomerang Casino
Dear Gary,
We are sorry that you have such a negative opinion of our casino.
We would like to note that we always do everything on our side to provide a professional service and try to ensure this is reflected in all of our interactions with customers.
If such a misunderstanding even occur, you can always get in touch with us via support email or live chat and we will prevent you from receiving any emails in the future.
Just to point out, all the closure requests are processed by our team in accordance with the Terms and Conditions you accepted while registering on our website. Upon the player's request we stop mailings as soon as the corresponding desire received from the client.
Please accept my heartfelt apologies anyway. We do hope you will change your mind concerning our website.
We wish you all the best!
Warm regards,
Boomerang Casino Team
This is my favourite casino eber has…
This is my favourite casino eber has the best game the VIP manager is the best always has bonus I just love it I can't say a bad thing about it
1 November 2022
Unprompted review
Reply from Boomerang Casino
Dear Joy,
Thank you for your 5-Star rating!
Your kind words about our casino are really appreciated. We love making our customer’s days and experience.
Thanks for choosing us!
Best regards,
Boomerang Casino Team
Top notch casino, one of the last few
I turned to this casino because i saw it recommended in a gambling forum and after almost 4 months of playing there i can say:
i am impressed!
It has stupid wide selection of slots available at high RTP.
The usual deposits methods are available from e-wallets to online banking, even crypto if thats your thing.
No 5-second rule, no 5% tax - If you are german and looking for a casino this is one of the last of our options.
The withdrawals could be a bit quicker, but 1-2 days is not a problem for me. Crypto is probably faster.
Last week i had a good run and withdrew 2000€ no questions or any annoyances from Boomerang.
I got promoted to VIP rather quickly and constantly annoy my poor VIP manager adam with bonus requests or questions about their wide range of promotions.
This is also a casino thats NOT trying to steal your withdrawals via wall of text rules.
I am used to bad casinos trying to get back at you with tricky wagering requirements, so i am always very cautious about rules
- this is where VIP Manager Adam helps me as a player a ton.
The contact has been great and my questions always answered very fast.
in brief: Go for it! Right now its the No.1 option for me. 1 point short of 5 starts because:
1. No interesting tourney system,
i would very much enjoy timed tournaments between players every couple minutes.
2. On some days it seems playngo slots easily lose server connection? Not sure if this is boomerangs issue.
Regards,
Rafael
24 November 2022
Unprompted review
Reply from Boomerang Casino
Dear Rafael,
Thank you for such a comprehensive and informative review.
Our team is very impressed with your description and analysis of our casino.
For us, it is extremely valuable to receive such feedback from our players, because we can easily understand what we still need to improve and work on in order to 100% meet the needs of our players in this area.
Also, we would like to add that we are always ready and happy to help you with your questions and we take your every request seriously.
We hope for our further cooperation.
We wish you a nice day.
Best Regards,
Boomerang Casino team
Never play this casino guys
Never play this casino guys. I lost so much money and never win. I lose about 4k in one day and another 5k in another day I never receive anything back. You will never win real money in this casino.
21 November 2022
Unprompted review
Reply from Boomerang Casino
Dear Liam,
Thank you for leaving your feedback.
We are deeply sorry you are not satisfied with your gaming experience in our casino.
However, we would like to point out that we as a licensed and reputable gambling site, use random number generator methods tested by independent authorities to ensure fair gaming at all times. Therefore, all game results are only luck-dependent and cannot be influenced in any way.
We do hope luck will be on your side next time. We sincerely wish you great achievements in the future!
If you have any questions or concerns, you can always contact us via email or live chat.
Best regards,
Boomerang Casino Team
very good gaming site no problems…
very good gaming site no problems deposit play and withdraw winning
19 November 2022
Unprompted review
Reply from Boomerang Casino
Dear funda er,
Thank you for reaching out and providing us with valuable feedback!
We are so happy that you are satisfied with our casino and hope you will play with us for a long time.
Best regards,
Boomerang Casino Team
If u have the right game and right bet
If u have the right game and right bet, you can’t believe what happend :)
19 November 2022
Unprompted review
Reply from Boomerang Casino
Dear I’ll Bill,
Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!
If there's anything we can do to improve our services, please let us know!
Best regards,
Boomerang Casino Team
Perfect help desk
Perfect help desk, no bugs, proffesional care from personal manager! Feel like a Vip with this casino!
19 November 2022
Unprompted review
Reply from Boomerang Casino
Dear Jonasz Krupa,
Thank you for sharing a review about our casino. Your kind words are the best compliment for our team!
If you have any questions or concerns, you can always contact us via email or live chat.
Best regards,
Boomerang Casino Team
Perfect customer service
Perfect customer service. Quick withdrwal. I recomend
15 November 2022
Unprompted review
Reply from Boomerang Casino
Dear Radoslaw,
We are sincerely grateful for your 5-Star review about our casino!
The whole Boomerang team appreciates your kind words.
If you have any questions or concerns, you can always contact us via email or live chat.
Best regards,
Boomerang Casino Team
Pretty ok casino overall
Pretty ok casino overall. Have played for a year now.
Minus for The slow withdraw.
17 November 2022
Unprompted review
Reply from Boomerang Casino
Dear Moonshine,
Thank you for sharing a review about our casino. It warms our hearts to hear such kind feedback!
Nevertheless, we would like to point out, we have made some changes to how the withdrawal requests are processed. Therefore, we can assure you that no delays should occur in the future.
If you have any questions or concerns, you can always contact us via email or live chat.
Best regards,
Boomerang Casino Team
The management is great
The management is great, we are in constant contact with my manager.
The games are always the latest and the best. It’s a really good site to play…
18 November 2022
Unprompted review
Reply from Boomerang Casino
Dear kisbsz,
Thank you so much for your kind words!
We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.
If you have any questions or need help, you can always contact us via live chat or email and we will do our best to help you.
Best regards,
Boomerang Casino Team
100% best out there.
This is the best casino site by a mile. Customer Service excellent, withdrawals once your account is verified is quick. Would highly recommend. Great choice of slots.
Thanks to all involved. Negative comments are onfounded. Trust me.
8 November 2022
Unprompted review
Reply from Boomerang Casino
Dear John Barrett,
We sincerely thank you for such a high rating and for your feedback.
Such words are very important for our team and we will try to become even better.
We hope that you will continue to be satisfied with our casino and service, and we, for our part, will make every effort.
Best Regards,
Boomerang Casino Team
It's OKAY ... BUT!
I'm VIP Gold at boomerang, but i need to pass a word of warning. Yes, they will pay you if you do the KYC verification .... BUT their business dealings are very shady.
I've done some research, there are days where they won't let you login for an hour or even 30 minutes. When you ask customer service "why" their reason is always technical issues with the slots. When you finally are able to login again the slots RTP is practically none. This is every single time. They turn the RTP down whenever they're having technical issues with the slots to make sure they can earn some money back. I've done testing every single time they say they have technical problems and without fail the slots suck ass afterwards. This of course was after i got a ton of money on the slots. Take my word for it. Play other games on the casino site for at least 24 hours after this happens or all your money will be wiped guaranteed.
Otherwise, VIP managers are OK, BUT they like to deal shadily too. You ask to your weekly cashback and sometimes they will not respond after they gave you a casino bonus that must be wagered instead of your cashback which usually comes in real money form instead of bonus cash. I have one called "Amelia" allegedly and she has an attitude a lot of the time. Sometimes when she emails me back her name has changed to Kim for some reason. The Whatsapp number that's on the VIP profile is for multiple casinos and not a direct number to your VIP manager. The VIP managers will suddenly go silent when you have an issue with money, then email you a week later.
Be careful here. Yes, if you're living in the right places and provide your documents you can get paid but don't overlook some shady things happening here. Especially the "technical issues with the slots" the technical issues are only that they're paying and that they need to change it so they can get paid back lol.
20 October 2022
Unprompted review
Reply from Boomerang Casino
Dear Customer,
We would like to extend a great thank you for such an informative and constructive review about our casino.
First of all, we would like to point out that from time to time the site may indeed be down, as we are constantly working hard on improvements and technical updates in order for our players to be more than satisfied with our service and constantly feel these improvements in their gaming experience. In addition, sometimes technical problems can really arise, as on other websites, and therefore, we need time to resolve the situation and provide customers with the opportunity to use the services as soon as possible.
Moreover, we want to mention that we have nothing to do with the RTP of the slots and have no access to the settings of the slots. We as an online casino does not own the slots we offer for play. We simply rent the slots from game developers (providers) and games are usually stored on their servers, which means that we don’t have the kind of access required to change core settings such as RTP.
Furthermore, please, be informed that all our slots work on the principle of generating random numbers. The outcome of a bet can never be influenced neither by our side nor by the player. All the winnings and losses are random and luck-dependant.
We take pride in providing a professional service and would like to ensure this is reflected in all of our interactions with customers. Please accept my heartfelt apologies that we’ve not been able to meet your expectations this time.
We hope you will change your mind some day! Wishing you all the best!
Kind regards,
Boomerang Casino Team
I have played on boomerang for a while…
I have played on boomerang for a while now and at first I thought the casino was really well ran, but over the last month or so they have introduced a new bonus game called cash crab and it’s with this I’ve started to see all there short comings. Now I’m a Vip member and that has made zero difference in any of the issues I’m about to mention. So the idea of the game is if you successfully grab a teddy bear you win either free credits or free spins and on 6 times now I have won free credits. Or at least I should have. However this casino has not immediately paid these credits and it’s taken me sending all sorts of proof and constant daily nagging and I still am yet to be paid my bonus credits for two of the six cases. I am sick to death of constantly asking my vip assistant when these bonus credits will be applied to my account and have just about given up on this casino. I suggest finding a more reliable casino which shouldn’t be to hard.
18 October 2022
Unprompted review
Reply from Boomerang Casino
Dear Zack Cockerell,
Thank you for your feedback.
We are sincerely regret that you found yourself in such a situation.
However, we would like to note that problems with slots and games can occur not only on our side but also on the side of game providers.
If you have any difficulties, you should contact our support team or your VIP manager and report the situation with all the details so that we can fully verify the information.
If you have already done this and fully briefed your VIP Manager, the next step is just a little patience and trust. We have passed the details on to the appropriate department and we will try to get back to you as soon as possible and resolve your issue.
We would also like to add that every client is important to us and we take any requests seriously.
We hope for your understanding and further cooperation.
We wish you a nice day!
We would also like to add that every client is important to us and we take any requests seriously.
We hope for your understanding and further cooperation.
We wish you a nice day!
Best Regards,
Boomerang Casino Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.