I ordered leggings but unfortunately wasn’t impressed with the quality. I contacted the company to request a returns label well within the 14-day return period, but instead of simply providing the l... See more
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Seriously disappointed with the quality and size came up really small so I emailed them for a return. Nearly two weeks later and I'm getting extremely slow replies and also they are saying I can't ret... See more
Cabooom that Bum I bought this to my wife for my birthday. She's too self conscious to buy leggings herself and this is the first pair that oulines instead of hiding her forms. Both of us are happ... See more
My wife ordered a pair of large trousers and when they arrived they wouldn't have even fit our 9 year old daughter they were tiny. Trying to email them they don't respond EVER, can't get a refund ev... See more
Company details
Contact info
Rosastraße 12, 45130, Essen, Germany
- 017641318447
- info@boombooty.de
- boombooty.de
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Dismal service
Sadly, as others have stated, complete and utter shambles. Over a week now, payment obviously taken, no dispatch nor shipping update, no response when contacting their customer service. Have given a final 24 hours for them to respond then will take a case out via credit card company as it seems this is a regular occurrence for them.
Avoid at all cost
Do not order from these guys. A complete scam. Package comes from china. Size are totally wrong and are nothing like as advertised. They say you can return them which is great. If only they let you have an address to return the to would be even better.
Order 2 pairs for my wife
Order 2 pairs for my wife. Took over a week to arrive. Product was not what we were expecting and didn't offer any lift or extra support. I have tried to return the good but there is no procedure on their website to do this. I have emailed several times without response. I'm beginning to think that's it's either a scam or they are in about to go into admin. DEFINITLY AVOID
Took my money and didn't send product
Ordered these and 3 weeks later, no product, no email with shipping details and no response from support despite multiple emails. Have had to claim back money through my bank.
Very poor customer service
Very poor customer service. I received my order and had a problem with it. I have emailed the company four times with no response.
Right…..I wish to be fair
Right…..I wish to be fair. Having had several orders before I have had no issues. Unfortunately on the recent purchase I have had a delivery issue. I have e-mailed the company several times but they fail to reply. So as customer service goes in response to direct contact it is shocking. So a negative review in hope this is read by the company to encourage some basic customer service response to resolve the problem.
Pants got a big tear after just 2…
Pants got a big tear after just 2 months, have tried to contact them daily for 2 weeks but no answer.
Scam
Scam, no item received not responding to emails. Wish I would have come on here before ordering!
Scam!!!!
Scam!!!!! No item received and don't answer emails. They take your money but you don't receive your goods. DO NOT TOUCH THIS COMPANY. YOU HAVE BEEN WARNED.
Scam!!!!!!!!
Scam!!!!!!!!! You are warned. Do not buy from this company. There thieves and liars. Don't believe me!? Do some research. Wish I would have.
No item received,zero communication…
No item received,zero communication after sending emails and messages on there FB page .
Don’t buy from here scammers
In the past I’ve order 5 or six pairs…
In the past I’ve order 5 or six pairs for my wife.
Our last order never arrived. Tracking came back “lost”.
Reached out to Boombooty who replied that “sorry, we’re going out of business”
Now I’m seeing that they’re still trying to get peoples money.
DO NOT BUY FROM BOOMBOOTY, unless you want to throw away some money.
Do not buy from this company.
Submitted a massive order with boom booty and 2 months later still haven’t received the delivery, have had no responses to email queries, there is no phone number to call.
Really bad customer service and no refund forthcoming.
Do not buy from this company.
If I could give zero stars I would
Response from boom booty suggests contacting them directly but they have no phone number, their email address doesn’t exist, they don’t answer messages on their Facebook profile.
There is no method to contact them directly.

Reply from Boombooty
Ordered on 3rd May
Ordered on 3rd May, after they stated they were having a closing down sale. Recieved order confirmation, but nothing else, tried emailing however the email now does not exist! £60 on leggings and nothing to show or no way of contacting seller!

Reply from Boombooty
DO NOT USE DO NOT USE DO NOT USE
Avoid at all costs – refusing refunds while still selling!
I returned a pair of leggings as instructed, using tracked shipping at my own expense (€30). The package was delivered over two weeks ago, yet I heard nothing. After following up, I received a generic email stating the business is closing and they’re no longer processing refunds—but somehow, they’re still selling products on their website?!
That is completely illegal. If a business is still taking orders, they are obligated to honor refunds. To make things worse, they ended the email saying they’re no longer offering customer support and have ignored all further contact.
DO NOT BUY FROM THEM – they are keeping customers’ money with no accountability!
They are very long in the leg
They are very long in the leg . Mine has started to fray all 3 pairs different ones and all the left inside leg. Emailed to tell them this 0 reply.
Then over 20 days to arrive …. All in all would not order again which is a shame
Nice leggings but very small sizes
Order came in two weeks, pretty ok. Size is quite small and the v-shaped waist didn't work for me, it was way too low. Had to return and it was no problem. However you have to pay for shipping even though they promise free return... Money came after 1 month. Also don't believe the reviews on their site. They don't publish bad/under 4 star reviews :D
Excellent service
Excellent service. I had to contact Boom Booty and they were very helpful in resolving my problem. I wouldn’t hesitate to buy from them again. Good quality leggings
Great customer service 👍🏻
Great customer service 👍🏻
My partner loved her new leggings very comfortable and good quality material, also looked great!
Although there was a fault with the item we received, however this was soon rectified with an amazing response complete with a replacement item.
Very satisfied.
Thank you Boombooty 😊
No shipping update in 20 days
I ordered in early January, and my package has been sitting at the carrier with zero updates for 13 days! I’ll be shocked if my package ever arrives!
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