Booksplease is continually excellent. Some of the best prices on the market, reasonable shipping time, good packaging... No complaints from me! (The bookmark designs are also cute and are updated semi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Books always come on time and in great condition. I wanted to remove a book from my order but it was already packed. I contacted customer support and they helped me return the book I did not want... See more
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I found Booksplease by accident, when searching for the books I wanted on the Internet. Their prices were good and they had exactly what I was looking for. Ordering was quick and easy. Delivery was pr... See more
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i loved every purchase from here. in good condition with cute book marks and great deals x. its become my go to place for completing series on my shelf as like trophies and love ordering from new aurh... See more
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Company details
Written by the company
We offer a wide range of books at competitive prices and pride ourselves on exceptional customer service. With over 15 years of experience, our dedicated team ensures accurate and efficient order fulfillment. Thank you for choosing Booksplease. We look forward to serving you.
Contact info
277a Wennington Rd, PR9 7TW, Southport, United Kingdom
- sales@booksplea.se
- booksplea.se
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Booksplease
We're so glad to hear your experience was easy and your order arrived perfectly! Thank you for your positive feedback.
Fantastic experience
Fantastic experience. I made a mistake on my order and customer services sorted it all out for me so quickly. Items were wrapped beautifully and in perfect condition.
16 April 2026
Reply from Booksplease
We are so happy to hear you had a fantastic experience with us! We are glad our customer service team could assist you quickly. Thank you for your kind words.
Reply from Booksplease
We're happy that you had a great experience with our prices and quick delivery service. Thank you for your feedback!
Reply from Booksplease
We appreciate your feedback regarding the book prices and delivery services. Thank you for taking the time to share.
Reply from Booksplease
We appreciate your positive feedback! We are so glad you were happy with our books, price, and quick delivery.
Book arrived very quickly
Book arrived very quickly, had a slight problem with it but it was sorted by customer service right away, would definitely buy from them again
13 April 2026
Reply from Booksplease
We're happy to hear that the book arrived quickly and that our customer service team resolved the issue promptly. We appreciate your feedback and are grateful for your future business.
Reply from Booksplease
We're so happy to hear that you were satisfied with the order, price, and delivery process. We appreciate your positive feedback!
Reply from Booksplease
We're so glad the process was easy for you and that your book arrived quickly! Thank you for your positive feedback; we appreciate it.
I was sent damaged books which I…
I was sent damaged books which I returned for a refund, had to contact through facebook to get CS responses. Tben iinstead of refund I was send out what I was told were replacements. Insultingly what I received back were the very books I had returned damaged!
9 April 2026
Reply from Booksplease
We apologise if you were disappointed with your experience.
Very pleased with service
Very pleased with service. Wanting to get away from Amazon so good to see reliable UK providers
8 April 2026
Reply from Booksplease
We're happy to hear that you are very pleased with our service. It's great to know you appreciate having a reliable UK provider as an alternative. Thanks for your feedback!
Reply from Booksplease
We're happy to hear that you had a good experience with our speedy and efficient service. Thank you so much for your continued support and feedback!
The ordered books arrived within a…
The ordered books arrived within a reasonable timeframe.They were securely shipped and safely packaged to arrive in excellent condition. The books were all very well priced with considerable savings over the published price.
9 April 2026
Reply from Booksplease
We're happy to hear that your books arrived promptly and in excellent condition. We're glad you found our prices appealing, and we appreciate your positive feedback!
Reply from Booksplease
We're very happy the book arrived as expected! Thank you for letting us know; we appreciate your positive feedback.
Great selection
I was recommended books please and have been happy with all of my orders. They offer a great selection of genres and some titles we have struggled to find anywhere else.
The books are always well packaged and in great condition. So far we've noticed the prices are lower than most book shops which is a bonus!
8 April 2026
Reply from Booksplease
We're happy to hear that you've been pleased with your orders and our selection. It's great to know our books arrive well-packaged and in excellent condition, and that our prices offer good value. Thank you for your positive feedback!
Excellent Book
Excellent book, DCC for Railway Modellers that I ordered for my husband. Great condition, excellent delivery, very pleased.
7 April 2026
Reply from Booksplease
We're happy to hear that the book arrived in great condition and that delivery was excellent. Thank you for your positive feedback; we appreciate it!
Reply from Booksplease
We're happy to hear that you enjoyed our service and selection. Thank you for your positive feedback; it means a lot to us.
Disappointing
My book was delivered damaged. I reached out to this company for resolution, informing them that I needed the book by Saturday as it was purchased as a gift. With this knowledge, a member of staff -Victoria- gave me the option to send back the damaged book and assured me they would expedite a replacement. This was not the case. When I reached out to request an update on the Thursday, I received a response on the Friday stating that my replacement would be sent out in 4 days - 3 days after the date I needed the gift. I emailed Victoria back that same day expressing my disappointment and to this day I have been ignored. Safe to say I will not be using this company again.
18 April 2026
Unprompted review
Reply from Booksplease
We apologise if you have been disappointed with your experience.
Well sourced, reasonable priced and despatched primptly
Firstly, they find the books I am looking for. Then, reasonably priced, well packaged and promptly despatched.
30 March 2026
Reply from Booksplease
We're happy to hear that we could find the books you were looking for! We appreciate your positive feedback about our prices, packaging, and prompt dispatch.
Good packaging, customer service
My books arrived well packaged with bubble wrap and corner protectors. Unfortunately, one book came with the wrong cover, but customer service refunded me since it was an international order and my first time ordering. Hope that they can update the cover image on the website soon. Shipping time is acceptable (<2 weeks).
1 April 2026
Reply from Booksplease
We're happy to hear that your books arrived well-packaged. We appreciate you bringing the incorrect cover to our attention and are glad we could assist you. We'll work on updating the website image. Thank you for your feedback!
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