Bookmybooking Reviews 6

TrustScore 2.5 out of 5

2.7

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2.7

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Avoid BookMyBooking

Warning about BookMyBooking (bookmybooking.com): I saw extremely cheap rates for a 5‑star hotel and almost booked. When I called the hotel directly, they confirmed they were fully sold out for my dates and that they are not even registered on this OTA. This suggests the listing and rates shown on BookMyBooking were not genuine. Please double‑check with the hotel directly before paying, and be cautious about offers that look too good to be true.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Fast, Transparent and Truly Professional Visa Service

I recently applied for my UAE visa through BookMyBooking.com and honestly, the entire process was much smoother than I expected. From the moment I submitted my documents, their team was extremely responsive and guided me properly at every step.
What I really appreciated was the clarity in communication — no confusion, no hidden charges, and clear timelines. Whenever I had a question, I got a quick and helpful response. My visa was processed within the promised timeframe, and I received regular updates throughout.
It’s rare to find a service that is both efficient and professional, especially for something as important as a visa. I would definitely recommend BookMyBooking.com to anyone planning to travel to the UAE. Completely hassle-free experience!

11 February 2026
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience. I booked two rooms paying at property and they sent me confirmation email. I forwarded that email to the hotel to confirm the reservation. The hotel denied any reservation made in my name or reservation under id 176810007486. I contacted Bookmybooking whatsapp and they told me my booking is for one bedroom which was wrong. I forward them their email showing they booked me 2 rooms and the hotel response of no booking!! They asked me to wait. After 2 hours they called me asking to pay in advance for the one room I booked to avoid any hassle due to shortage of rooms. I was already had bad impression and I told them why your email show no cancellation option!! They said send us an email for cancelation which I did. They responded that your booking has been cancelled without any charges / payment.

13 January 2026
Unprompted review
Bookmybooking logo

Reply from Bookmybooking

We sincerely apologize for the inconvenience and confusion you experienced with your booking. This is certainly not the kind of experience we aim to deliver to our customers, and we regret the distress caused.

To help us thoroughly investigate the matter and take corrective action, we kindly request you to share the voucher number / booking reference associated with your reservation. Once we receive the details, our team will review the case on priority and ensure appropriate resolution.

Please be assured that your feedback is taken very seriously, and we are continuously working to improve coordination with our partner hotels and internal processes to avoid such situations in the future.

Thank you for bringing this to our attention, and we appreciate your patience and understanding.

Rated 1 out of 5 stars

Do not book with them any hotel

Do not book with them any hotel, they will always find an excuse post booking to collect more money saying hotel tarif has changed.

13 December 2025
Unprompted review
Bookmybooking logo

Reply from Bookmybooking

Thank you for sharing your feedback. We request you to please share your booking reference number or registered email ID, as we are unable to locate any verified booking linked to this review.

Hotel rates displayed on our platform are dynamic and managed in real time through authorized channel managers. Post-booking price changes are not a regular occurrence and can happen only in rare cases due to supplier-side rate or availability updates, not as a practice to collect additional payment.

We would appreciate the opportunity to review your specific case. Kindly contact us at contact@bookmybooking.com with the booking details so we can address this appropriately.

Rated 1 out of 5 stars

Very bad vibe

Very bad vibe
Saw a hotel that I wanted added it to my cart
Came back a hour later
It said the price changed
Then I WhatsApp them so they can send me the link to the hotel
They said
For Hotel Booking kindly share following:
1. Specific Location
2. Hotel category(4-star, 5-star)
3. Check in/out
4. Meal preference
5. No. of guest
6. No. of rooms
7. Nationality

I explained I only wanted the link
He said he needs these details to find my a good deal
Then he found me a deal that was too good to be true and kept insisting that I pay with a link
I said please can you just send me the link he said it’s not online anymore, very weird I went to find them online and there’s two payment links for two company and the other company has so many bad reviews

Very dodgy I’m going with my gut instinct

28 November 2025
Unprompted review
Bookmybooking logo

Reply from Bookmybooking

Thank you for bringing this to our attention. To help us review your concern accurately, we request you to please share your booking reference number or registered email ID, as we are unable to locate the booking based on the information provided.

Please note that hotel rates on our platform are dynamic and managed in real time through authorized channel managers. In rare cases, pricing or availability discrepancies may occur due to supplier-side updates, and customers are informed accordingly.

We request you to contact us at contact@bookmybooking.com so our team can review and address this matter on priority.

Rated 1 out of 5 stars

Bookmybooking.com can't be trusted!

I booked a hotel in Dubai through Bookmybooking.com and paid in full. I received instant confirmation. Later the same day, Bookmybooking.com emailed me saying the price listed on their website was “wrong” and demanded that I pay a much higher amount.

I refused, because I had already paid the advertised price, and I requested a full refund.

That was two months ago — and despite many follow-up emails, they still have not returned my money.

Based on my experience, I strongly warn others to be very cautious about using Bookmybooking.com because they act more like a scammer.

11 September 2025
Unprompted review
Bookmybooking logo

Reply from Bookmybooking

Thank you for bringing this to our attention. To help us review your concern accurately, we request you to please share your booking reference number or registered email ID, as we are unable to locate the booking.

We do not intentionally hold customer funds. Refunds are processed strictly as per channel manager and payment-gateway timelines. We request you to contact us at contact@bookmybooking.com
so our escalation team can resolve this matter on priority.

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