Nice place for bookworms like me even though the delivery was delayed and then cancelled and I had to issue an order several times. I dunno what has happened but probably these were some troubles w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bookends.ae has excellent customer service , they are polite , convey information properly , and deliver your books in the nick of time. The prices are immaculate and i dont think theyd be elsewhere .... See more
Company replied
Well, this is the first time I have come across this magnificent sites for it's collection of books. I was particularly amazed by the rarity of some of the books like Shobha Des novels and the prices... See more
Company replied
I found the idea of a used books website very positive. Getting books for a very reduced rate in good state is great. I only have few issues- for books with multiple stories description is given... See more
Company replied
Good selection of books
Good selection of books. Books were good quality - clean, not damaged
4 October 2020
Unprompted review
Reply from Bookends
Thanks Naeem. We try our best to maintain a good quality standard for our pre-loved books.
Pre-Loved books - a great sustainable idea!
I came across this blog about the sustainable ways of living in UAE, one of them being using Pre-Loved/second hand things & how its good for the environment. This website was recommended on that blog. I checked out their website & was pleasantly surprised at the range of books available from a host of different genres, that too for very low prices. Bookends is a place to not only buy but also sell your books. They offer home delivery of books. They lady I was conversing with was really sweet & friendly. I got my books delivered within 2 days. I applaud Bookends for this sustainable initiative & giving used books a second lease of life. I have already encouraged my friends & family to check out this website & I will come back for more. Cheers & Best Wishes!
4 October 2020
Unprompted review
Reply from Bookends
Thank you so much for your kind and detailed feedback. we are so happy that our pre-loved books are going to fabulous readers like you. we are adding books on daily basis and hope to serve you again.
Excellent service
Excellent service. Promot response. Delivery was done on promised time. Books are in excellent condition and were packed with care.
4 October 2020
Unprompted review
Reply from Bookends
Thank you Tahreem. Your feedback is valuable and hope to serve you again soon.
Arabic books
I like the platform. But wish if you add more Arabic books.
Or send me notifications for new Arabic books
3 October 2020
Unprompted review
Reply from Bookends
Thank you for your feedback and yes we are trying to add more books on daily basis including Arabic. We have a whatsapp group that posts about new books added to the system. Please get in touch with us if you would like to be added to the group.
The staff are Keeping you posted about…
The staff are Keeping you posted about the update of your delivery 😊
1 October 2020
Unprompted review
Reply from Bookends
Thank You for your positive remarks and hope to serve you again.
The books are on good condition
The books are on good condition. It is really a big help for those who wants to collect books but doesn’t have enough budget like me. I’m happy that I can finally follow my hobby without ripping my wallet off.
1 October 2020
Unprompted review
Reply from Bookends
We are so glad that our books have found a new book lover. Don't forget to check our website regularly for new updates.
The services are excellent!
22 September 2020
Unprompted review
Reply from Bookends
Thank you Sharanya for your review. We aim to keep our services the same at all times. Looking forward to your next order. :)
Highly recommended
Satisfied with the quality of the children's books, and excellent customer service. Highly recommended.
22 September 2020
Unprompted review
Reply from Bookends
Thank you Marie Anne for your review. We hope to always be at your expectations. Looking forward to your next order soon. :)
Amazing!!
Bookends is a platform which promotes and enhance reading of not only younger ones but grown-ups as well with smart, great value for money and hassle free process.
Grateful to deal with bookends further.
Warm Regards
Aswin Sadasivan
21 September 2020
Unprompted review
Reply from Bookends
Thank you Aswin for your review. Glad to have you as a customer and we promise you that we will never let you down. Lookinf forward to your next order.
books are great but the shipping fee is…
books are great but the shipping fee is too high hope you can di something about that. this is my second purchase
19 September 2020
Unprompted review
Reply from Bookends
Thank you for your review Maricel. This charge is passed on from the courier company for the service that they r providing. We finally managed to reduce it to 15 but for only dubai, shj and ajman deliveries.
Just love the service and prices are…
Just love the service and prices are very very reasonable also books in best conditions 👌👌
14 September 2020
Unprompted review
Reply from Bookends
Thank you for your review Isra. This is our mission and inshallah we will keep it the same. Looking forward to your next order :)
FAST delivery.
Order and delivery process is very fast.
Managed to update me with my orders via whatsapp. Good value for money and as well as the quality of the book.
9 September 2020
Unprompted review
Reply from Bookends
Thank You MJ for your remarks. we aim to deliver as soon as possible as we know our readers are waiting anxiously for their books. Please check our website regularly for new updates as we are adding books on daily basis.
Trustable & timely delivery
Trustable & timely delivery. The books were exactly as mentioned in the description & good quality.
9 September 2020
Unprompted review
Reply from Bookends
Thank You Vikrant for giving our books a new home. Please visit us and order again soon.
Books are good as new
8 September 2020
Unprompted review
Reply from Bookends
Thank you Sheila for your review. We try to be accept only good quality books. Happy to have you coming back.
Excellent book selections at super low…
Excellent book selections at super low prices and delivered to your doorstep promptly.
7 September 2020
Unprompted review
Reply from Bookends
Thank you Felecia! We look forward to serving you again. Make sure to check our site for new updates.
The lockdown made me read books again
I am so glad I discovered bookends.ae! I found some hard to find copies here & the best part is its price. I am always on the lookout to find more exciting rare copies. You are God’s gift to book lovers. You made quarantine life a little better! 😁
2 September 2020
Unprompted review
Reply from Bookends
Thank you Rommel for your nice and encouraging review. We are glad to have you as our customer and even happier to see you reading more. We will make sure that our prices are always at your expectations and always available to assist you :)
All the books that I’ve received are in…
All the books that I’ve received are in very excellent condition.. a very happy costumer right here 🙋🏻♀️
26 August 2020
Unprompted review
Reply from Bookends
Hi Khulood. Thank you for being a loyal customer who keeps coming back and buying more and more books. We are glad to keep you happy at all times. Until next order :)
Par Excellence !
Par Excellence !
MY hunt for pre-loved books has finally ended with this beautiful website and excellent initiative !
My kids chose my childhood favorites- Enid Blyton and the likes and the books were in excellent condition when we received them.Not to forget the prompt delivery and excellent follow up and services..Seven Stars from my side !!
17 August 2020
Unprompted review
Reply from Bookends
Hello Zaiba. Thank you for your review. We are lucky to have you as a customer and we hope we will always be at you and your children's expectations. Looking forward to your next order :)
It was my first time to order books and…
It was my first time to order books and the quality of books are very good as compared to the prices. I am really satisfied with service.
12 August 2020
Unprompted review
Reply from Bookends
Thank you Marvi for your review. We always try to only accept good quality books and we hope we will always meet your expectations. To your next order :)
I liked this website as it has many options.
I liked this website as the books are at a very minimal cost and you can read books from many different countries and in many different genres. Pre-loved books are someone's love passed down to you.
12 August 2020
Unprompted review
Reply from Bookends
Thank you Devyani for your review. We are trying to keep diversified collections to satisfy everybody in UAE and we look forward to seeing you happy again. :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.