I order one book but i didn't see the information that the book not in the Netherlands was. I took contact with them and i received my money back and could stay with the book anyway. I think that the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Incredibly fast delivery and all books according to the description. Good prices. I'm happy and will return for more!
Company replied
Happy! New platform in the Benelux!
Company replied
Very happy with how it all went. I was kept up to date and got a track and trace. The delivery man also found a very creative way to still deliver the package dry and hidden (we weren't home) with... See more
Company replied
4.6
Excellent
57 reviews
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpfull and good service
I had a question about the content of the book before i bought it, and they really looked into it and gave me the right info i needed :) and delivered me a beautiful book for a nice price.
23 January 2026
Unprompted review
Reply from Bookbot
Hello,
Thank you for your positive review. We are very happy that you are so satisfied with our customer service. We were happy to help!
Kind regards,
Bookbot Team
Reply from Bookbot
Hello,
thanks for your review. We are also very happy that you are satisfied with our service!
If you have some suggestions for improvement, feel free to contact us via the e-mail info@bookbot.nl.
With regards
Bookbot-Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.