Great trail lovely huts, pretty easy booking process, but obviously a bit of a mark up compared with booking it myself, I guess that's the cost of convenience. Your app should have graphs with stan... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great app- including maps, preparation etc.; good response to Qs by email and by phone; all bookings were fine. Fantastic trip overall Areas for potential improvement....information on whether wate... See more
Company replied
We really enjoyed the experience in the Dolomites, amazing views, the weather was very kind to us and the Rifugios were fantastic, especially the staff who looked after us! We also enjoyed meeting... See more
Company replied
This was actually an amazing hike. Really incredible. Booking through Bookatrekking made it incredibly simple, the app, the gpx maps, the gear list are all invaluable information which really ensured... See more
Company replied
Company details
Written by the company
At Bookatrekking.com you’ll find the treks that will make your life unforgettable. Whether you want to discover the Inca Trail or climb the Kilimanjaro, Bookatrekking.com offers a wide and varied range of services. Here, no false promises are made, prices are transparent and every booking is confirmed immediately. Find, compare, book and trek.
Contact info
Sixmastraat 3, 8932 PA, Leeuwarden, Netherlands
- +31 (0)85 01613 54
- info@bookatrekking.com
- bookatrekking.com
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
It was all great and so smooth! The guide was really good and had everything you needed, and the huts we stayed at were excellent and everything was prepared when we arrived with food and beds.
If anything the hike was more difficult than described.
12 July 2026
Reply from Bookatrekking.com
Great to hear you enjoyed the Alta Via della Marmotta, Benedikte! We're glad the rifugios lived up to expectations and that everything ran smoothly. As for the difficulty, you're right — this trek does pack a bit more punch, especially on those steeper sections. It's definitely one that rewards a bit of experience in the mountains. Thanks for sharing your feedback, and we hope to see you on another trail soon!
- Bookatrekking.com
Amazing experience
Amazing experience, from booking to the experience and all bookings along the trek were flawless. Thank you.
Enjoyed the accommodation at Rifugios with less people, such a personal touch.
Thank you 🙏
9 July 2026
Reply from Bookatrekking.com
Thank you so much, Michelle! We're thrilled to hear everything came together so smoothly for your Tour du Mont Blanc. The smaller rifugios really do offer something special, don't they? That intimate mountain atmosphere is hard to beat. So glad you got to experience the full loop around the massif through France, Italy and Switzerland. We'd love to welcome you back for another trek whenever you're ready for your next alpine adventure!
- Bookatrekking.com
Good but not as advertised
Overall the TMB West tour was fine and went smoothly.
Accomodation was as expected for mountain refuges (good food, good company and very little sleep). We enjoyed staying at Auberge du Truc, Elisabetta and Maison Vielle.
Our main disappointment was that Bookatrekking did not provide the advertised accommodation.
They took the deposit and then replaced the Bonhomme refuge for a hotel in Bourg St Maurice. Chatting to others we got the impression this happens pretty frequently. On the plus side Bookatrekking did lay on a taxi but we only knew this was being done that a few weeks before the trip.
If this happens be aware that:
* Auberge du Truc to Les Chapieux on day 2 is a 24km hike so we had a long tough day (though an easier next day)
* The Base Lodge Hotel in Bourg St Maurice had great food but the 4 bed dorm room in the basement was baking-hot (no a/c or window). Very uncomfortable.
* The next day's taxi transfer was early at 0645 and the trip to the Elisabetta was pretty short given the extra 5km done on the previous day. We arrived for an early lunch,
Bookatrekking were reasonable value but if we'd known they too could not get the Bonhomme/Nova refuges we would have done our own booking and saved ourselves some money.
2 July 2026
Reply from Bookatrekking.com
Hi Neil,
Thank you for sharing your feedback. We're glad to hear the trek went smoothly overall and that you enjoyed the refuges along the way — Auberge du Truc and Elisabetta are real highlights of the western TMB.
We completely understand your disappointment about the accommodation change. Mountain refuges can occasionally close unexpectedly due to operational issues beyond our control, and when that happens we arrange alternative accommodation and transport to keep your trek on track. We're sorry the communication around the taxi arrangement came later than ideal. Your point about the longer day from Auberge du Truc to Les Chapieux is well taken, and we'll make sure future trekkers in this situation are better prepared for the adjusted stage.
Thanks again for your honest review, Neil. We hope to welcome you back for another alpine adventure.
- Bookatrekking.com
Highly recommend the Peter Habeler Runde
The Peter Habeler Runde was an amazing experience! The app was very helpful for navigation and proving alternate routes (which we ended up using). The only thing we wished was I closed was more about the flora/fauna to avoid. Such as any poisonous snakes or plants.
5 July 2026
Unprompted review
Reply from Bookatrekking.com
Hi Aaron! So glad the Peter Habeler Runde delivered such a great experience. It's one of those treks that really shows off the Zillertal Alps at their best. Happy to hear the app helped you navigate and find those alternate routes when you needed them. That's exactly what it's there for. Your point about flora and fauna is well taken. We'll look into adding more practical info on what to watch out for on the trail. Thanks for the feedback, and hope to see you back in the Alps soon!
- Bookatrekking.com
Dolorama Weg is amazing
Dolorama Weg is amazing! The trail is beautiful the huts are well maintained Dinner and breakfast absolutely wonderful .I recommend this trail.
11 July 2026
Reply from Bookatrekking.com
Hi Michal,
Thank you for this wonderful review! We're thrilled to hear the Dolorama Weg delivered such a great experience. The huts along this route really do set the bar high, and it sounds like you enjoyed the warm hospitality and excellent meals as much as the stunning Dolomite scenery. It's fantastic that everything came together so well for your trek. We hope to see you back on the trails soon!
- Bookatrekking.com
Too short
This is billed as a two-day hike but it can easily be done in one day. The first day hike is short, after a walk to the other side of the lake, it’s an hour or so up the mountain to the hut. The easy route option for day 2 is just the same route from day 1 in reverse. I wanted to do the longer, different route but I wasn’t sure I’d have time to make my train if I stayed at the hut. Since I was there so early I opted to finish the day 2 hike in one trip. It was more demanding but even after stopping for lunch I was finished with both hikes in less than five hours. If you are traveling a longer distance to get here, know that you can reach the hut in under two hours with a steady pace. I was coming from Innsbruck so I arrived the day before. Had I known how easy the hike was, I would have stayed another day in Innsbruck and arrived the day of the hut stay.
The lake is beautiful and worth the visit The hut did seem very nice as well. The food smelled delicious and the folks there were very kind. My issue for this hike lies solely with Bookatrekking and my experience dealing with them.
Final note: The local buses are very strict. You have to reserve a spot online before you get on. I saw numerous people turned away from empty buses because they didn’t book online. There is an info booth at the lake that will also sell you a ticket. They can also change the time for your bus ticket if you need it.
11 July 2026
Reply from Bookatrekking.com
Thank you for sharing your feedback, Brad. We understand your disappointment that the trek felt shorter than expected. This route is designed as a two-day experience to allow hikers to enjoy the mountain hut atmosphere, take in the views from Rifugio Biella at a relaxed pace, and experience the full loop without rushing. That said, we appreciate knowing that a strong hiker coming from nearby can complete it more quickly than anticipated. Your point about the turnaround time and train connections is a fair one, and it's helpful feedback as we continue refining how we describe the pacing of shorter treks like this. We wish you many great adventures in the mountains ahead.
- Bookatrekking.com
The hiking was fabulous
The hiking was fabulous. Wasn’t impressed by a couple of Rifugio’s. The food was very minimal. Really not enough to keep you going. Especially for what we were paying. Glad we brought some things. Also the communication with life hike wasn’t the best. It’s unfortunate booking had to contract out with them. last year‘s trip in the dolomites was much more organized and ran way smoother.
10 July 2026
Reply from Bookatrekking.com
Hi Leslie,
We're so glad you loved the hiking itself! The Julian Alps really do deliver some of Europe's most stunning alpine scenery. We're sorry to hear the rifugios and food didn't meet your expectations, and that communication with Life Adventures felt lacking compared to your Dolomites trip last year. That's valuable feedback. We work with trusted local partners to deliver these treks, and while we can't control every detail, we take notes like yours seriously. We'll be reviewing how we can better align expectations around meals and coordination. Thanks for sharing your experience, and we hope your next trek is even better!
- Bookatrekking.com
trails very easy to follow
trails very easy to follow. slight discrepancy between recorded journey distance and elevation between the app and Garmin. major concerns: forced via Ferrata given the alternate route was disrupted by a landslide. no forewarning and therefore no appropriate gear. Also, the last accommodation had a 2000+ person alpine club festival going on. there were significant delays in getting into the accomodation forcing us to wait outdoors in the rain, and no lunch on offer. The staff said they informed Bookatrekking - this was not passed on. Otherwise the app was very easy to use, the accomodations were great, and the maps being accessible on smartwatches was awesome.
Edit: the final rifugio stated they informed Bookatrekking of the festival. Bookatrekking denies this. I think communication needs to be prioritised!
4 July 2026
Reply from Bookatrekking.com
Hi Reuben,
Thank you for sharing your experience on the Alta Via 2. We're glad the trails were easy to follow and that the app worked well for you throughout the trek. We're sorry to hear about the unexpected via ferrata detour due to the landslide and the festival disruption at your final hut. You're absolutely right that we should have been informed and passed that on immediately. We will review the landslide situation to make sure future trekkers are properly advised about alternative routes and any necessary gear. That kind of last-minute change, especially when it affects safety or accommodation logistics, is exactly what we need to communicate clearly. Despite the bumps, we're pleased the accommodations otherwise delivered and that the Dolomites treated you well. Safe travels on your next adventure!
- Bookatrekking.com
Bookatrekking made our adventure very…
Bookatrekking made our adventure very easy. The app is great, the GPX files useful, and the booking service top notch. I would not hesitate to go with them again.
10 July 2026
Reply from Bookatrekking.com
Luke, thank you for the kind words! We're delighted everything came together so smoothly for your Alta Via 2 adventure. This route packs in some of the Dolomites' finest scenery in just a few days, and we're glad the app and GPX files helped you make the most of it. Hope to see you on the trails again soon!
- Bookatrekking.com
We loved this trek
We loved this trek. Our family of four with teen boys (14 and 16years old) found this to be the right mix of adventure, challenge and beauty. The three huts all have a very different feel and we appreciated the variety of the huts. Chiaggatii (night 2) is not to be missed and is possibly the most beautiful place on the planet! Dinner and lunch/snacks were amazing. Breakfasts were all pretty minimal. We did have to pay for water at most huts and spent more than we expected but were able to use credit cards. The route finding on the app was easy to follow and stay on course, although we found that we hiked 10-15% more than the mileage quoted. Hiking day 3-the upper route is the best option. It is well marked and while there are fixed cables, the exposure is very limited and minimal and there are no technical moves. Anyone that is relatively comfortable in the mountains will do fine on this route. The lower route was not well marked and easy to get lost. Day 4. The ski lift was running and we were able to pay 11Euros to ride the alpine slide (with our packs) into the town of auronzo. This was a great way to end the trek! We loved the town of auronzo and stayed there before and after the trek as we wanted to avoid the business of cortina. Public transit from Auronzo to the start of the trek was straight forward. We also took public transport to Tri Cime that was a great day trip addition from Auronzo. Thank you for an unforgettable easy to organize family trip!
28 June 2026
Reply from Bookatrekking.com
What a fantastic review to read! We're thrilled the Alta Via della Marmotta delivered that perfect balance of challenge and beauty for your family. And yes, Rifugio Chiggiato really is something special, perched up there with those views, it's a place that sticks with you long after the trek. And finishing with that slide down to Auronzo? The perfect way to end a family adventure like this. Thanks for sharing your experience, and we hope to see you all back in the mountains again soon!
- Bookatrekking.com
All the reservations went smoothly
All the reservations went smoothly. The maps were good, we could follow easily our progression. All the information prior to the trek was helpful foe a better preparation.
6 July 2026
Reply from Bookatrekking.com
Thanks so much for sharing your experience, Michel! We're really pleased to hear the booking process went smoothly and that the maps and pre-trek information helped you prepare well for the Tour du Mont Blanc. Circling the Mont Blanc Massif through three countries is quite the adventure, and we're glad everything came together as it should. Hope to see you on the trails again!
- Bookatrekking.com
Excellent booking company
Coming from Australia the communication and app we're excellent in helping us organise for and get to the start of the hike. Great communication throughout preparation and the hike itself, and the app was had excellent offline navigation whilst on the hike. Would highly recommend Bookatrekking for your dolomites hike!
29 June 2026
Reply from Bookatrekking.com
Thanks so much for this, Andrew! Coming all the way from Australia to tackle the Dolomiti Friulane is no small feat, and we're really glad the app and communication helped you find your way through those wild, empty valleys. This corner of the Dolomites doesn't get the crowds, but it certainly delivers on the mountains and the challenge. We're pleased everything worked smoothly for you from prep to trail. Hope to see you back for another trek sometime!
- Bookatrekking.com
Will definitely be using Bookatrekking again!
The views were amazing and I met lots of great people at the huts. The huts were comfortable and a good temp in the alps. The app made everything from packing to navigating super easy and efficient.
2 July 2026
Reply from Bookatrekking.com
Owen, so glad to hear the Short Adlerweg delivered on those alpine views! That stretch through the Karwendel is stunning, and the huts really do make it comfortable even at altitude. We're happy the app helped keep everything smooth, from packing lists to navigation on the trail. Hope to see you back for another trek soon!
- Bookatrekking.com
Great trip
Great trip. Bookatrekking took care of all the admin work behind the scenes so we could enjoy our time in the alps. It was amazing! Great huts and useful itinerary that we could use offline.
9 July 2026
Reply from Bookatrekking.com
Thanks Mark! Glad we could handle the logistics so you could focus on what matters. The Karwendel is one of those ranges that still feels wonderfully remote, even in summer. And we're always happy when the offline itinerary does its job when you're out of signal. Hope to see you back in the Alps soon!
- Bookatrekking.com
Incredible!
This was my first solohike and my first multi-day hike, Bookatrekking made it so easy for me to navigate the preparation and the trek itself, that i could put my full focus into having a great time
9 July 2026
Reply from Bookatrekking.com
What a brilliant choice for your first solo and multi-day hike, Macs! The Alta Via della Marmotta is wild and remote, and those valleys and waterfalls really do make it unforgettable. We're so glad the preparation felt smooth and that you could just focus on the experience itself. That's exactly what we're here for. Hope to see you on the trails again!
- Bookatreekking.com
Clear and easy communication
Clear and easy communication, great for first-time multi-day trekks.
9 July 2026
Reply from Bookatrekking.com
Hi Oana, thank you for the kind words! We're really pleased we could help make your first multi-day trek such a smooth experience. The Stubai Höhenweg is a brilliant choice for getting into hut-to-hut hiking, with those high alpine ridges and welcoming huts like Sulzenau and Nürnberger. Glad it all came together so well for you both. Hope to see you on the trails again!
- Bookatrekking.com
The experience was brilliant
The experience was brilliant. The hikes stunning. Words and photos don’t do it justice. Map very easy to follow. And very useful app
Only minor niggle.
Needs to a better effort to have more details on each different refuge. Do they have WiFi? Do they take card? Do they speak English? This wouldn’t take much research and would be hugely helpful.
9 July 2026
Reply from Bookatrekking.com
Hi Jamie,
So glad to hear the Mini Tour du Mont Blanc delivered! That Swiss section really is something special, especially tackling those high passes with the terrain as wild as it gets. Your feedback on the refuge details is spot on. We're working on adding more practical info, and things like WiFi, payment options and languages spoken definitely can help make planning even smoother. Really appreciate you taking the time to share that.
Hope to see you back on the trails soon!
- Bookatrekking.com
First time, and with kids
First time going hut-to-hut and doing it with kids added another layer of complexity. Booking through this service took away much of the stress but still kept just enough uncertainty to make it a memorable adventure.
9 July 2026
Reply from Bookatrekking.com
Well done on choosing the Vallée de la Clarée for your first hut-to-hut adventure with the kids! It's one of those wonderfully quiet corners of the French Alps that rewards families willing to venture beyond the usual spots. We're glad the booking process struck that balance, taking care of the logistics while leaving plenty of room for the adventure itself. Hope to see you all on the trails again, Kahuna!
- Bookatrekking.com
Reply from Bookatrekking.com
Hi Mike,
Thanks for the positive review! We're really glad to hear our app and communication helped you along the way. Completing the full Alta Via 2 is no small feat, and we hope the Dolomites treated you well. We'd love to welcome you back for another trek!
- Bookatrekking.com
It was incredibly easy to book refuges, but some improvements to be made
It was incredibly easy to book refuges through Bookatrekking- saving a lot of time over booking each individually our selves. However, we did have two days with very short distances between refuges and others that were longer than needed. We would have appreciated a bit more balanced distances.
The app, while helpful to navigate the trail, was woefully inaccurate in distances, elevation gain, and time estimates. We were tracking our progress with Garmin GPS and in some cases the distances were off by 5+ KM.
On a final note, our final refuge was too basic and barely staffed. We arrived at 3pm and saw a note that no one was there currently. It took until after 6 for someone to show up. We then learned that we needed to pay for blankets and we were responsible for washing our dishes. Unlike all the other refuges there wasn't a bar/counter service to grab a beer or a snack.
5 July 2026
Reply from Bookatrekking.com
Hi Erik,
Thank you for sharing your feedback! We're glad the booking process saved you time and helped bring your Tour du Mont Blanc to life. You're absolutely right that stage distances can vary quite a bit on this route, and we're always working to refine the balance between logistics, hut availability, and daily distance.
We appreciate the note about the app's accuracy. GPS discrepancies can happen due to trail variations and mapping updates, but 5+ km is more than we'd expect, and we'll look into that. As for your final refuge, we understand how frustrating it must have been to arrive and wait for staff. The TMB passes through remote alpine areas where some huts operate with smaller teams, but we hear you on the experience.
Thanks again for the constructive input. We hope to welcome you back for another trek!
- Bookatrekking.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.