Bookaparty Reviews 548

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Really easy to organise with a good online interface and good communication. The dance instructor was fantastic and really meshed well with our group! She was able to easily show us the dance while ke... See more

Rated 5 out of 5 stars

Had a cocktail making experience for my 60th , didn’t know what to expect . The cocktail bar had a great vibe & playing good music . The bartender called Bailey was very good at explaining what we h... See more

Rated 5 out of 5 stars

The cocktail making barman was very good. Very clear with instructions and didn’t rush us at all. It was such good fun and great value for money. They were very attentive to one of our group who had... See more

Rated 1 out of 5 stars

Dangerous unsafe RIP off from start to finish. Pick up is city centre but we were We were taken many miles out of town to a wilderness dirt track road outside the city limits and not around the city... See more

Company details

  1. Travel Agency
  2. Event Ticket Seller
  3. Online Marketplace

Written by the company

We're the ultimate party booking platform, connecting customers with thousands of great value, top quality venues, activities and experiences. Celebrate any and every special occasion, with the people that matter to you.


Contact info

4.1

Great

TrustScore 4 out of 5

548 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

The dance teacher was amazing and the…

The dance teacher was amazing and the choreography was perfect! The bride had the most incredible time and really enjoyed the class.

14 April 2024
Unprompted review
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Reply from Bookaparty

Thank you for your feedback, Alana!

We're so pleased you and the bride had a great time at your dance class.

We hope to see you again on Fizzbox soon.

Best wishes,
Danielle & The Fizzbox Team

Rated 5 out of 5 stars

Amazing and fun experience

The dance class was so much fun and just what we needed for what was the start of our hen weekend. The dance teacher was excellent and patient and allowed us to go over the routine until we were happy! Would deffo recommend

13 April 2024
Unprompted review
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Reply from Bookaparty

Thank you so much for your wonderful feedback, Zoe!

We're so pleased you had a great time at your dance class.

Best wishes,
Danielle & The Fizzbox Team

Rated 1 out of 5 stars

I must say,, Fizzbox got back to me the very next day and took care of my cancelation right away.. I appreciated their fast response and professional manner.. They claim cancellation is easy and…

They claim cancellation is easy and simple. BUT they don't give a way to do it. They told me to go through my Fizzbox account to contact my venue, but they won't let me into my account. Told me my password was wrong so I changed it and they still won't let me in. Keeps saying login failed. this seems like they are ignoring my need to cancel. I am way ahead of the cancel time frame.

22 March 2024
Unprompted review
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Reply from Bookaparty

Hey Jacquelyn,

Thank you for taking the time to bring your concerns to our attention. We welcome all customer feedback as this provides valuable insight into the experiences and the service that we offer on our marketplace.

I am very sorry to hear you have had trouble cancelling your booking and accessing your account.

For cancellations, it's important to communicate directly with the experience provider through your Fizzbox account. This ensures that the cancellation is processed correctly on their end.

Unfortunately, it seems you haven't contacted us about your login issues, which is disheartening as we could have assisted you promptly and potentially prevented you from leaving a 1-star review.

I'll proceed with cancelling your booking on your behalf and will contact you via email shortly. It would be helpful to know more about the errors you're facing to prevent similar issues in the future.

At Fizzbox, we deeply value feedback as we aim to offer a smooth booking process and enjoyable experiences run by reliable providers.

Once again, please accept our sincerest apologies for the errors and inconvenience you have experienced.

Kind Regards,
Danielle & The Fizzbox Team

Rated 5 out of 5 stars

Fantastic instructor that made the…

Fantastic instructor that made the class so much fun for the whole group!

16 March 2024
Unprompted review
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Reply from Bookaparty

Hey Ffion,

Thanks so much for the 5-star feedback!

We hope to see you on our marketplace again soon.

Best wishes,
Danielle & The Fizzbox Team

Rated 5 out of 5 stars

5 star

Amazing I would defo recommend this company. Everything was so easy and the show was brilliant. Love the option to split the bill and Also the communication with the company is great

2 March 2024
Unprompted review
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Reply from Bookaparty

Hey Ellie,

Thank you so much for your wonderful feedback, especially regarding our split the bill feature!

We hope to see you on our marketplace again soon.

Best wishes,
Danielle & The Fizzbox Team

Rated 5 out of 5 stars

Brilliant Night

We had our company Christmas party on the Pride of London and had an amazing time. Great atmosphere, friendly and attentive staff, DJ was brilliant and played a good variety of music. We all had a wonderful time and was sad when it was time to get off! .

14 December 2023
Unprompted review
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Reply from Bookaparty

Hey Louise,

Thank you for the 5-star review!

We truly appreciate your positive feedback and are glad that your experience met your expectations.

Best wishes,
Danielle & The Fizzbox Team

Rated 5 out of 5 stars

Fantastic evening at the joined Xmas Party at Doubletree Hilton Angel

Joined Christmas Party at Doubletree Hilton Kings Cross/Angel was great! Booking from start to the end was easy. We met some nice people who also attended the joined party. The decoration in the hotel and the seating area was very festive and classy. Staff was very friendly and helpful. Food was delicious - especially the soup! Good music for dancing away the whole night. By booking a hotel room it was so stress free after the party. Just had to go "upstairs" instead of booking cab, making sure tube was still running etc. Highly recommendable and will definitely do it next year again!

15 December 2023
Unprompted review
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Reply from Bookaparty

Thanks a lot for the 5-star review!

Your feedback is very important to us and we're very happy to know you had a great time at your Christmas party with Doubletree Hilton Kings Cross.

Best wishes,
Danielle & The Fizzbox Team

Rated 5 out of 5 stars

Had a fantastic party

Had a fantastic party. Everything was perfect. Everyone had a great time. Thank you

15 December 2023
Unprompted review
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Reply from Bookaparty

Thank you for taking the time to leave us a 5-star review. We're very pleased to hear you enjoyed your party!

Best wishes,
Danielle & The Fizzbox Team

Rated 5 out of 5 stars

Great Disco Party Night

Our guests had a great party night at the Doubletree by Hilton Glasgow! Food was tasty, drinks packages were great and the music brilliant to keep us up dancing all night!

9 December 2023
Unprompted review
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Reply from Bookaparty

Hey Kirsty,

Thank you so much for taking the time to leave us a wonderful review!

We're so pleased to hear you had a great time at Doubletree by Hilton Glasgow.

Best wishes,
Danielle & The Fizzbox Team

Rated 5 out of 5 stars

Great evening

Great evening, Great location, Food was excellent, Great atmosphere, Very well organised.

1 December 2023
Unprompted review
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Reply from Bookaparty

Thank you for the wonderful 5-star review!

Best wishes,
Danielle & The Fizzbox Team

Rated 5 out of 5 stars

Great service and communication from…

Great service and communication from booking! The actual night was fantastic, laughed from start to finish, all the staff were fab, will definitely be booking again in the future

2 December 2023
Unprompted review
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Reply from Bookaparty

Hey Melanie,

Thank you for taking the time to leave us such wonderful feedback.

We're so pleased to hear you had a great booking experience.

We hope to see you on our marketplace again soon.

Best wishes,
Danielle & The Fizzbox Team

Rated 5 out of 5 stars

A brilliant festive party night

A brilliant night! The venue was beautifully decorated, food was great and the staff and service amazing! I would definitely recommend to anyone.

24 November 2023
Unprompted review
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Reply from Bookaparty

Thank you for taking the time to leave us a wonderful review! Your feedback is very valuable to us.

Best wishes,
Danielle & The Fizzbox Team

Rated 5 out of 5 stars

Hen do fun!

We attended as a group of 8 for a hen do of all ages, not knowing what to expect. We had the best day! Our host was so accommodating and changed the date for us, he had us laughing the whole way and put anyone feeling the nerves at ease. It was something totally different to the usual drinking all day in Benidorm - highly recommend anyone trying this out!

2 November 2023
Unprompted review
Rated 5 out of 5 stars

A lovely birthday afternoon tea

I booked afternoon tea on the Bistro Bus in Edinburgh for my birthday with my husband while in Edinburgh for a long weekend and had a fantastic time.

The afternoon tea complete with prosecco was lovely and Anya the host was great at pointing at some points of interest along the way and also organising singing happy birthday to me and a couple of other guests. They were to provide extra tea and coffee.

I did try and get my leg up to the driving seat but was unable but the driver took a lovely instagrammable-worthy photo of me in front of the bus.

A lovely afternoon.

19 November 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic experience - highly recommended!

I reserved a "CSI murder mystery" with the company called Purple Tiger Management for our team building experience and it did not disappoint.
Everything, from the first contact with the company, the payment, to the meeting at the premises, went smoothly and without any problems. The experience itself was fantastic, very well prepared and brilliantly executed. Our team had a great time and the overall feedback was amazing.
I can recommend them in a heart bit and I will definitely use them in the future for similar events.
Well done to the team and thank you again for a fantastic experience.

15 November 2023
Unprompted review
Rated 2 out of 5 stars

communications after the booking are poor

Good for booking, but communications after the booking are poor. All we want is an VAT receipt, but this doesn't seem possible.
The website and paperwork tells you to phone a number. The recorded message tells you to send in an email.
The automated response to the email refers you back to the website.

15 November 2023
Unprompted review
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Reply from Bookaparty

Hello Peter,

Thank you for taking the time to leave your review. We welcome all customer feedback as this provides valuable insight into the service that we offer on our marketplace.

At Fizzbox, we take pride in being an online marketplace that seamlessly connects customers with experience providers.

Unfortunately, as the VAT contract is directly between customers and providers we are unable to provide you with a VAT invoice ourselves.

However, upon receiving your email this afternoon, I promptly reached out to the relevant provider and requested them to send you a VAT invoice at their earliest convenience.

We are continuously looking for ways to improve our services therefore, please be assured that we have taken your feedback onboard regarding our auto-response email and voicemail over the phone.

Should you have any further enquiries or if there's anything else I can assist you with, please do not hesitate to let me know.

Best regards,
Danielle & The Fizzbox Team

Rated 5 out of 5 stars

Hen do experience

Had an amazing time. I booked the retro sports day for my daughters hen party. We all joined in and had an absolute brilliant time. There was plenty of laughs and giggles the whole time.

28 October 2023
Unprompted review

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