Bonza Business and Franchise Sales Reviews 51

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Matty at Bonza has been unbelievable for us and the sale of our business. He guides you through each phase and makes sure the hassle and complication of a sale is as seamless as possible. Great commun... See more

Company replied

Rated 2 out of 5 stars

Signed up with Bonza Business and Franchise Sales. The reason I signed up with them, was they advertised that they will advertise your business with them until your business has sold with one full f... See more

Company replied

Rated 5 out of 5 stars

They were fantastic—always available and ready to help,They do a great job of checking buyers before they even look at your business, so you only deal with genuine prospects who can actually complet... See more

Company replied

Rated 5 out of 5 stars

Bonza took on the sale and transfer of our small business. Throughout the process we felt we had an ally in our corner, who knew the business climate and was guiding our decisions in a positive way.... See more

Company details

  1. Business Broker

Written by the company

Bonza Business & Franchise Sales gets results at a fraction of the cost of a “traditional business broker”. We create and actively manage your advertisements on all of the major business for sale websites, prepare your business for sale and handle your sale from start to finish so you can relax knowing all is being dealt with. We pride ourselves on our communication with our clients, and the speed in which we handle your sale. The days of average service and paying too much to sell your business are over.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

51 reviews

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Rated 5 out of 5 stars

Matty at Bonza Best in the Business

Matty at Bonza has been unbelievable for us and the sale of our business. He guides you through each phase and makes sure the hassle and complication of a sale is as seamless as possible. Great communication, always reliable. If you want to sell, or just want to get an idea for valuations and market demand, do yourself a favour and get in touch.

27 February 2026
Unprompted review
Bonza Business and Franchise Sales logo

Reply from Bonza Business and Franchise Sales

Thanks for taking the time to leave a review Blake. It has been an absolute pleasure assisting you and your father sell the family business. Having such a fantastic vendor made the process so much easier but thank you for your kind words non-the-less. It was great that we were able to find such a strategic buyer that aligned with your goals for exit. Nothing but the best of luck and look forward to supporting you on your next business venture also.

Rated 5 out of 5 stars

Bonza gets it done

Leila was very courteous and professional.

16 February 2026
Unprompted review
Bonza Business and Franchise Sales logo

Reply from Bonza Business and Franchise Sales

More than happy to be able to help you with your business enquiries. Anything else you need please let us know.

Rated 5 out of 5 stars

Thank you Lizzy at Bonza

Thank you Lizzy at Bonza, you guided us through the process and helped us find a business to evaluate, and lenders and brokers to facilitate. Highly recommended, I hope to work with you again soon!

12 January 2026
Unprompted review
Bonza Business and Franchise Sales logo

Reply from Bonza Business and Franchise Sales

Thanks for the great review Matthew. Looking forward to working with you on your next acquisition - all the best from everyone at Bonza.

Rated 5 out of 5 stars

Highly Recommend Lizzie at Bonza

We had an excellent experience working with Lizzie from Bonza to sell our business. She was incredibly responsive, kept us informed at every stage of the process, and provided thoughtful, practical advice throughout — knowing exactly when to push and when to hold back.

We initially considered selling without a broker, but after working with Lizzie, I’m so glad we didn’t. Her guidance and experience made a complex and emotional process feel structured, calm, and well-managed.

I couldn’t recommend Lizzie highly enough, and the wider Bonza team we dealt with were also fantastic. If you’re considering selling a business, having Lizzie in your corner makes all the difference.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Business sold!

This is simple. Bonza, with particular attention to Lizzy Crowe sold my business in under 6 months. Say no more. My appreciation is understated by words that I cannot find. Superb.

30 November 2025
Unprompted review
Bonza Business and Franchise Sales logo

Reply from Bonza Business and Franchise Sales

Thanks so much for the great review Prudence, so glad you and Lizzy worked so well together on the sale of your business. Nothing bust best wishes for your next steps.

Rated 5 out of 5 stars

They were fantastic—always available…

They were fantastic—always available and ready to help,They do a great job of checking buyers before they even look at your business, so you only deal with genuine prospects who can actually complete a purchase. They're also not as expensive as a traditional business sales agent. They organize all the paperwork and assist solicitors wherever they can.

For a smooth sale, use these guys — they’re the best.

1 September 2025
Unprompted review
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Reply from Bonza Business and Franchise Sales

Thanks for the review Rob! Really glad we could help you with the sale of your business, as you learned it can take some time to sell your business but we are so happy that we were able to work so closely and get you the result and price you set out to achieve. Excellent work and congratulations yet again.

Rated 5 out of 5 stars

Bonza were fantastic

Bonza were fantastic. It was very helpful dealing with experts each step of the way. Lizzy was our sales broker. She was excellent to deal with and provided great service throughout the sales process. I would highly recommend using Bonza for the sale of your business.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, no problem answering my questions, even though I though my questions were a little silly,
I was made to feel very comfortable and my requests were met with understanding and empathy, thanks Henry, Mary ,Mark and team

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Lizzy was beyond amazing to work with

Lizzy was beyond amazing to work with. From the beginning to the end she held my hand through every detail, had my back and was extremely supportive and professional. Her knowledge and dedication was more than I could’ve expected. I can’t recommend the Bonza team enough, truly an amazing experience!

1 October 2025
Unprompted review
Bonza Business and Franchise Sales logo

Reply from Bonza Business and Franchise Sales

Thanks so much Ferry for the review. It has been an absolute pleasure working with you on such a fantastic sales campaign. With 200+ enquiries finding the perfect buyer that will carry on your hard work can be a tough decision to say the least. Very pleased to see that you and Lizzy were able to work so well together all the way through to settlement. Congratulations again and best of luck.

Rated 1 out of 5 stars

The experience was poor

The service was poor. They lost a sale and failed to secure a deposit, and the settlement date pass. Despite this, I still had to cover legal fees and other expenses. We asked Bonza to discount their fees on the next sale, but they refused and insisted on full payment. They offered no real assistance, and it was far from a win–win situation. To make matters worse, we handled the majority of the negotiation ourselves. I would strongly recommend carefully reviewing the fine print before engaging with Bonza. Even though they responded below. We did not use their contract as it was not suitable for a commercial contract but it is used as a selling tool. I recommend asking to view this prior to proceeding. Read the fine over as they charged a percentage based on stock. The second buyer was secured from our communication with them. Secure the steps to get the deposit secured, push for this to be done in a timely manner. Bonza did not follow this through as I made several calls for this. Our lawyer followed all steps accurately, it was not his end that slowed it down.

3 June 2025
Unprompted review
Bonza Business and Franchise Sales logo

Reply from Bonza Business and Franchise Sales

Thank you for your feedback. We would like to clarify a few important details for accuracy.

For your first buyer, a deposit was collected and signed off by you as refundable until due diligence and a formal contract were in place. This is standard practice in business sales, as buyers must complete due diligence before committing unconditionally.

We also provided, at no cost, business sale contract templates that have been successfully used in many sales and were drafted by reputable Australian law firms. Your lawyer chose not to use these, and it was over a month before a contract was delivered to the buyer, whilst there were multiple reasons for this on both buyer side and seller side at no point was this held up by Bonza. Unfortunately, at that stage, they withdrew from the sale.

Despite this, we continued to actively try and sell your business by re-engaging prior enquiries, which led to securing another interested party who ultimately purchased your business. At your request, your lawyer handled the contract due to complicated post-sale payment structures, while our role remained to service and support the sale.

It is also important to note that our commission was due as per the contract signed with us as we were the effective cause of the sale. While commision payment was delayed from yourself over months, we have accommodated by allowing this to be paid off over time.


In total, we introduced two buyers who proceeded to the contract stage and worked continuously on your business, even after the first sale fell through for reasons outside of our control. We remain committed to supporting our clients and achieving successful outcomes, and we’re sorry to hear you did not view your experience as positive but are happy that you were able to sell your business.

Rated 2 out of 5 stars

Not getting the service

Signed up with Bonza Business and Franchise Sales. The reason I signed up with them, was they advertised that they will advertise your business with them until your business has sold with one full frontal fee.
Just received a letter from them saying, sorry unless you pay more money, we will no longer sell your business for you. To be honest, no one from Bonza rang overall to see if we should try different pricing or a different tactic to sell the business.

8 September 2025
Unprompted review
Bonza Business and Franchise Sales logo

Reply from Bonza Business and Franchise Sales

Thank you for reaching out and sharing your concerns.

I’d like to take a moment to clarify your listing with us. Our agreement was for a 12-month appointment, which is standard, with an annual renewal fee required to keep your business advertised until sold. In your case, we continued to uphold your listing without charging that annual fee. This means your business has been consistently marketed well beyond the original term at no additional cost until now. We completely understand that it may feel unexpected to receive a renewal notice at this point, given the length of time your listing has been active without fees. The renewal is not a new charge but simply the standard annual fee that ensures we can continue advertising, fielding enquiries, and providing support throughout the sales process in the event the business does not sell in the first 12 months. It is important to note as well that you have direct access to your broker at any time during your campaign via phone, email, text message and also a direct link to booking in meetings with your broker.

Rated 5 out of 5 stars

I first signed up with Bonza to sell my…

I first signed up with Bonza to sell my business before Covid. The timing was not great & was followed by interest rate rises.
I had some concerns that Bonza would stay motivated to sell the business as time went by. However, as my broker Matthew Newton stayed on the case throughout & proved to be a motivated & supportive partner in my sale.
Matt showed integrity throughout the whole process. Matt punctually communicated with me at all times. He gave me his honest advice & expertise in helping me navigate my own expectations while honouring my decisions.
As we provided potential buyers with information , discussed options & offers it became clear to me what the most important outcomes were.
Ultimately we found a buyer through a personal contact. Something I would not have been able to achieve without Matt’s advice & experience.
I wholeheartedly recommend Matt to anyone selling their business.

Maurice Richardson
Echidna Cleaning

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Smooth sale

The Bonza team and Simon in particular was extremely helpful through the entire process of the sale, his level of professionalism and willingness to answer any question anytime is second to none. Simon is strongly recommended by us.

4 March 2025
Unprompted review
Rated 5 out of 5 stars

niche business

We had a niche business and they were able to sell in very smooth process. Elliot was most helpful with clear and timely communication. I can't fault the service.

30 January 2025
Unprompted review
Rated 5 out of 5 stars

Bonza took on the sale and transfer of…

Bonza took on the sale and transfer of our small business. Throughout the process we felt we had an ally in our corner, who knew the business climate and was guiding our decisions in a positive way. We were notified each time our agent went on leave, and had another agent assigned to us at all times.
Lizzie is especially patient and skilled in navigating these complex business transactions. She helped us not to panic when there were challenges and obstacles. I appreciated her kind and clever presence through the whole experience.

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Bonza is brilliant!

From start to finish the selling process with Bonza was great! Matty Newton, my broker was always available to provide his expert guidance. Bonza’s automated processes made setting up my business profile super easy! Highly recommend Bonza if you need to sell your business. They were brilliant.

13 January 2025
Unprompted review

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