For the fourth time I am withdrawing money, but it doesn't work. I recieve a code but I can't put the code anywhere because everytime I have to fill in a review on Trustpilot
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Cashback stopped getting acknowledged, so I gave up and requested a payout for what I had collected up to then. Although the payout was confirmed through email, they never paid out. Their support, whe... See more
I get an sms but i cannot put it anywhere so I cannot withdraw my money
It was easy to withdraw money, but I haven’t received the money on my bank account yet. So I don’t know. Been a free days now.
Company details
Written by the company
Bonusway is een online shopping platform dat jou de kans biedt om geld terug te verdienen op aankopen bij jouw favoriete retailers. Het doel van Bonusway is om online shoppen nog leuker en voordeliger te maken. Hoe werkt Bonusway? Het is heel eenvoudig. Na registratie krijg jij toegang tot een lijst van webshops waar je bij kan winkelen. Bij elke aankoop die jij doet bij een webshop, krijg je een percentage van het aankoopbedrag terug in de vorm van cashback. Dit geld komt terecht in jouw Bonusway account en kan overgezet worden naar jouw bankrekening zodra jij €10 aan goedgekeurde bonussen gespaard hebt Bonusway werkt samen met meer dan 1.400 webshops in verschillende categorieën, waaronder mode, elektronica, huis en tuin, reizen en nog veel meer. Enkele van de meest populaire retailers op Bonusway zijn Lounge by Zalando, Bol.com, Expert, Booking.com en AliExpress. Door samen te werken met deze webshops kan Bonusway exclusieve kortingscodes en aanbiedingen bieden aan alle leden. Bonusway heeft ook een mobiele app die beschikbaar is voor zowel iOS als Android. Met de app kan jij gemakkelijk winkelen en cashback verdienen, waar je ook bent.
Contact info
Netherlands
- bonusway.nl
2.1
Poor
658 reviews
Replied to 33% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Why?
I get an sms but i cannot put it anywhere so I cannot withdraw my money
25 March 2026
Unprompted review
Very good experience
14 January 2026
Unprompted review
It takes a long time that the bonus is…
It takes a long time that the bonus is correct
2 January 2026
Unprompted review
Leugenaars
How long do I have to wait for my cashback money from December 11, 2025 to be transferred to my account?
Profile number: 8929790
How long should it take? It's been over 6 business days and I still haven't received the money in my bank account!!!????
Hoe lang moet ik wachten voordat mijn cashback van 11 december 2025 op mijn rekening wordt gestort?
Profielnummer: 8929790
Hoe lang zou het moeten duren? Het is al meer dan 6 werkdagen geleden en ik heb het geld nog steeds niet op mijn bankrekening ontvangen!!!????
11 December 2025
Unprompted review
Ok but not all works
25 November 2025
Unprompted review
Again trying to get my bonus for weeks…
Again trying to get my bonus for weeks now. Customer service never answers. They don't pay out.
6 October 2025
Unprompted review
Reply from Bonusway
Beste Anne,
Bedankt dat je de tijd hebt genomen om je ervaring met ons te delen.
We willen graag verduidelijken dat we op al je eerdere berichten hebben gereageerd binnen één werkdag of uiterlijk één werkweek (#199865 #201139 #206489 #221186 #232944 #239999 #247359 #261314 #268307). Als je onze antwoorden niet direct hebt gezien, raden we aan om ook even je spamfolder te controleren. We doen ons best om iedereen binnen een redelijke termijn persoonlijk te helpen. 😄
Voor ticket #252724 hebben we destijds niet rechtstreeks gereageerd, maar om je sneller te kunnen helpen hebben we toen een nieuw ticket aangemaakt (#259217).
Je betalingsaanvraag van 6 oktober is vandaag verwerkt. We streven ernaar om bonusuitbetalingen binnen 28 dagen te voltooien – meestal gaat dit sneller. Mocht je na zeven dagen nog niets hebben ontvangen, dan kijken we het natuurlijk graag persoonlijk voor je na.
We waarderen je feedback en hopen dat deze toelichting meer duidelijkheid geeft.
It's nice to save some money in this…
It's nice to save some money in this way.
12 October 2025
Unprompted review
Almost 2 years to get approved!
It has taken almost 2 years to get transactions approved. I contacted Bonusway several times, but it was not resolved until recently. Trying to pay out, not very hopeful.
1 September 2025
Unprompted review
Always trouble
2 September 2025
Unprompted review
It was easy to withdraw money
It was easy to withdraw money, but I haven’t received the money on my bank account yet. So I don’t know. Been a free days now.
21 August 2025
Unprompted review
Started as cashback, ended as scam
Cashback stopped getting acknowledged, so I gave up and requested a payout for what I had collected up to then. Although the payout was confirmed through email, they never paid out. Their support, when contacted, takes about 1-2 weeks to reply and every time just comes with an excuse and they promise to forward it to their payout department, but nothing else happens. I'm now waiting for over 9 months for the payout. Last time I reached out their support didn't reply at all anymore.
23 July 2025
Unprompted review
Getting nothing
Getting nothing , takes a long time to get the reward. And iften the reward isnt granted for reaspns unkniwn.
To get the reward...idk even how to get it to my avtual bank acvount
21 May 2025
Unprompted review
Reply from Bonusway
Hoi, bedankt voor je geduld. Je uitbetaling is inmiddels verwerkt. Veel plezier ervan! 🤩
It was going fast and I hope I will…
It was going fast and I hope I will receive my money soon.
16 May 2025
Unprompted review
Reply from Bonusway
Hoi Aline, dankjewel voor je review 🩵
The feedback when you have a complaint…
The feedback when you have a complaint is automated responses promising to look into the cases only once per month to prevent you from starting a case.
Service used to be good
8 March 2025
Unprompted review
Reply from Bonusway
Hi Terence,
Thank you for reaching out to us. We have looked into the matter, but did not find any recent correspondence from you. Could you please contact us through our help portal here: https://help.bonusway.nl/contact/?
In the meantime, we have some good news: we were able to approve some bonuses for you.
Looking forward to hearing from you!
Dont pay out
4 April 2025
Unprompted review
Nice way to get some extra discount
12 March 2025
Unprompted review
Reply from Bonusway
We zijn blij dat je Bonusway graag gebruikt! 💙
For the fourth time I am withdrawing…
For the fourth time I am withdrawing money, but it doesn't work. I recieve a code but I can't put the code anywhere because everytime I have to fill in a review on Trustpilot
7 March 2025
Unprompted review
The bonus should come faster
The bonus should come faster, takes too long
22 February 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.