BonusBoss Reviews 

63
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Really wish I had read the reviews before making an account with this site. Like everyone else, I am having trouble getting my money back that I deposited into the account and they are now ignoring... See more

Rated 2 out of 5 stars

After joining last month sent in phone bills and id I manged to withdraw no problem and it was really fast .. but last week I withdrawn from a win and after 2 days I got onot chat and they said I nee... See more

Company replied

Rated 3 out of 5 stars

Been playing bonus boss few times now, the withdrawal time is not great, sometimes it so quick and even received at weekends my withdrawal, but I've noticed recently the more you play the less you win... See more

Company replied

Company details

  1. Online Casino or Bookmaker

Written by the company

We reward you just for playing! If the best casino bonuses and promotions are what you’re looking for as we move into 2021, then look no further than Bonus Boss. As a top UK casino, we have incredible bonuses that include free spins with no deposit, and an up to 300% deposit boost! There's something for everyone at Bonus Boss, from an unbeatable casino Welcome Bonus, to an amazing Refer a Friend offer. So what are you waiting for? Grab a boss bonus and play today!


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1.5

Bad

TrustScore 1.5 out of 5

63 reviews

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1.5

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(63)

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Rated 5 out of 5 stars

From free spins I won £50 and after I…

From free spins I won £50 and after I verified my id and address I got the money straight away and today I deposit £5 and again £50 back. just don’t listen unlucky, or dumb peoples join the site safely if you believe in your self

7 April 2022
Unprompted review
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Reply from BonusBoss

Hey Oleg!
Thank you for your 5* review and a huge congratulations on your win!
It's great to hear that you’re happy and we certainly appreciate your kind words!
Stay lucky!
Bonus Boss

Rated 1 out of 5 stars

AVOID THIS COMPANY

Original Post 25 Feb 2022

AVOID THIS COMPANY

Do not deposit via mobile !!!

I deposited by mobile and when withdrawing was asked to provide a copy of my bill that doesn’t generate for another month March 18th I’ve provided bills and statement showing it’s all above board but they’re telling me to wait for my money until after March 18th although last week they happily allowed me to have my winnings paid into my bank! I have shown them a copy of my current mobile charges showing the payments made to Boss Bonus.

AVOID THIS COMPANY AT ALL COSTS YOU WILL NOT GET YOUR MONEY BACK

UPDATE
I EMAILED LIKE THEY STATED AND THEIR EMAIL STATES IT CAN TAKE UP TO 8 WEEKS FOR A COMPLAINT TO BE DEALT WITH !! WHICH I THINK IS UNACCEPTABLE.

FURTHER UPDATE : THEY'RE ASKING ME TO WAIT UNTIL APRIL TO RECIEVE MY FUNDS

SERIOUSLY AVOID THIS COMPANY

Update - STILL HAVENT PAID ME MY FUNDS

17 March 2022
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Reply from BonusBoss

Hi Jamie,

We care about your enjoyment with us and we’re disappointed you haven’t had a great time so far. We take all complaints seriously and will do our utmost to resolve any issues you may have.

To better understand what more we can do for you, please contact us on complaints@bonusboss.co.uk and include your personal details and description of your issue.
We look forward to doing our best to put things right for you!

Kind regards,
Bonus Boss

Rated 5 out of 5 stars

Ok so after I played 130 and won 1500…

Ok so after I played 130 and won 1500 they asked for I.d and I gave them everything to get verified but in the end they actually paid me so obviously not a scam if you have all your ID the reviews are nothing to worry about as long as you are who you say you are they will pay.and from verification complete the money was in the next day.. thank you bouns boss it’s a shame you have these bad reviews as I enjoy playing the games

23 February 2022
Unprompted review
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Reply from BonusBoss

Hey Shaun!

Thanks for your review and a huge congratulations on your win! It's great to hear that you’re happy and we certainly appreciate your kind words!

Stay lucky!
Bonus Boss

Rated 3 out of 5 stars

Took a while for them to sort my ID…

Took a while for them to sort my ID out! But in the end I called them and it was all sorted! Takes a while for the money to go into your bank I was waiting about two weeks.

25 January 2022
Unprompted review
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Reply from BonusBoss

Hi Amy,

We’re sorry that we haven’t quite got things right for you this time!

So we can improve your experience with us, please give us your feedback via the Live Chat function on our website.

Your feedback goes a long way to helping us provide a better service for you.

Thanks,
Bonus Boss

Rated 1 out of 5 stars

I joined this site a while ago I…

I joined this site a while ago I recently had two wins that came to 230 pound I withdrew the money but never received it I've been told I gave wrong bank details when I know they were correct they told me the 200 withdrawal was wrong details but I did not receive the 30 withdrawal either I will be taking this further there is obviously a scam and people are being robbed

29 November 2021
Unprompted review
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Reply from BonusBoss

Hi Deborah,

Thank you for your feedback about your experience with Bonus Boss. We are sorry to hear you have encountered some issues whilst playing with us.

We would like to help you further and would ask that you contact us via email on complaints@bonusboss.co.uk and include your personal details, and a description of your issue.

We look forward to hearing from you soon.

Kind regards,
Bonus Boss

Rated 1 out of 5 stars

SCAM DO NOT USE THEM DON'T DEPOSIT

DO NOT USE THIS SITE AND DON'T DEPOSIT
Absolute scam business! Bonus boss does not pay out at all! I've provided several types of identification which were accepted. I deposited by mobile and when withdrawing I was asked for a copy of my next month bill and copy a bank statement to confirm that I paid the bill, This is despite the fact that I already provided and had approved 3 forms of different ID so far including the mobile phone bill from recent month. DO NOT PLAY ON THIS SITE AND DEFINITELY DO NOT DEPOSIT YOU WONT GET YOUR WITHDRAWAL EVER

10 November 2021
Unprompted review
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Reply from BonusBoss

Hi Lukasz,

Thank you for your feedback about your experience with Bonus Boss. We are sorry to hear you have encountered some issues whilst playing with us.

We would like to help you further and would ask that you contact us via email on complaints@bonusboss.co.uk and include your personal details, and a description of your issue.

We look forward to hearing from you soon.

Kind regards,
Bonus Boss

Rated 1 out of 5 stars

I recently joined this site and really…

I recently joined this site and really enjoyed playing the games on offer. When it came to withdrawing my winnings, I was asked to provide proof of identification, I whole heartedly agree with this procedure so duly proceeded. Upon providing these documents I was then asked personal questions about my overdraft facility with my bank and was told that my account couldn’t be verified until I could show proof of my overdraft agreement. This is disgusting when all relevant documents were provided. I have proof of this conversation if needed

28 October 2021
Unprompted review
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Reply from BonusBoss

Hi Martin,

Thank you for your feedback about your experience with Bonus Boss. We are sorry to hear you have encountered some issues whilst playing with us.

We would like to help you further and would ask that you contact us via email on complaints@bonusboss.co.uk and include your personal details, and a description of your issue.

We look forward to hearing from you soon.

Kind regards,
Bonus Boss

Rated 1 out of 5 stars

Never get the winnings scam

I won 50 pounds beginning of September after sending id and numerous phone calls, live chat says wrong bank details i know I entered correct ones as I checked it and doesn't help when typing stuff in its all dark. I have seen this is a regular trate of there's from the reviews its an excuse not to pay you stay away from the site and look at the reviews it says it all 😡😡😡😡

19 September 2021
Unprompted review
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Reply from BonusBoss

Hi there,

Thank you for your feedback about your experience with Bonus Boss. We are sorry to hear you have encountered some issues whilst playing with us.

We would like to help you further and would ask that you contact us via email on complaints@bonusboss.co.uk and include your personal details, and a description of your issue.

We look forward to hearing from you soon.

Kind regards,
Bonus Boss

Rated 1 out of 5 stars

bigger scam I've never seen 100 spins 1…

bigger scam I've never seen 100 spins 1 bonus hit x3 stake, people like you can deposit some money there

13 September 2021
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Reply from BonusBoss

Hi Ewa,

Thank you for your feedback about your experience with Bonus Boss. We are sorry to hear you have encountered some issues whilst playing with us.

We would like to help you further and would ask that you contact us via email on complaints@bonusboss.co.uk and include your personal details, and a description of your issue.

We look forward to hearing from you soon.

Kind regards,
Bonus Boss

Rated 5 out of 5 stars

All the comments about this site/app…

All the comments about this site/app being a con are false...they just lost their money and are sad..I win regularly and it always takes less than 1 day to be in my bank .Good games good bonuses worth a try..

4 September 2021
Unprompted review
BonusBoss logo

Reply from BonusBoss

Hi there,
Thank you for your kind words, we certainly appreciate your review. Congratulations on your winnings! We are always developing and adding new games, so make sure you check in regularly for updates - Stay Lucky!
All the best,
Bonus Boss

Rated 5 out of 5 stars

Still waiting for my winning I just…

Still waiting for my winning I just wanted to write that I spoke to a lovely man called Kane who actually cares
He called me Back when he did not have to . He helped me send the ID what the payment team are asking for this is meant to be the last step now
So thank you Kane for chasing them up for me and for actually caring . Instead of just telling me lies like all the others

18 August 2021
Unprompted review
BonusBoss logo

Reply from BonusBoss

Hi Chloe,
Thank you for sharing your feedback, it is appreciated.
All the best and happy gaming,
Bonus Boss

Rated 1 out of 5 stars

Full of fake reviews most shocking site…

Full of fake reviews most shocking site ever how can u win off a bonus. If u have to wager over 1000 they give u free spins every month I use them just through boredom and allways win up from 3_5pound always lol but I'm not stupid enuff to deposit any site tht let's u deposit through phone credit in my eyes is a scam just shows ther desperate for your money don't be give this site a penny and hopefully the government will back ther words and fish these fake reviews out I have it 1 star because I can't give it none lol pathetic.ALL SO LOOkS LIKE bonus boss getting people to Write good reviews just take a look plenty of very fast pay out defiantly use again F ryt off u scamming Fu*ks

13 August 2021
Unprompted review
Rated 5 out of 5 stars

Looking good so far

Looking good so far
I signed up and received 30 or 50 free spins I forget which. With these I won about £12 bonus credit. I somehow managed to complete the 40x wagering requirements and end up with £35.80 cash. I am in the prosses of withdrawing. I had to provide ID, I had to resend one of the bits sent due to a mistake my end. I have now made the W/D ( about 24 hours ago) fingers crossed this should all go to plan ( I will update when it does or does not arrive )
The site itself if simple and easy to use. There are only a few games to choice from (30 or so) and they are a bit samey, that said they are well made and fun to play. As long as the W/D goes off OK will defo use again.
*W/D completed today. 5 days including verifying my ID. Longer than most but when you consider I have not deposited a penny and the £35 can from free spins Im in no position to grumble!

4 August 2021
Unprompted review
Rated 1 out of 5 stars

Dreadful

Dreadful. Same as other people. Tried to withdraw. They asked for ID. Sent more than enough ID but they rejected it. Still waiting for my money. Reporting.

27 July 2021
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Reply from BonusBoss

Hi Tracey,

Following our reply to your review, we haven't had any contact from you, regrettably we're unable to locate any Bonus Boss account. We would be grateful if you could double check to ensure you have reviewed the correct website.

We would still like to help you further and would ask that you contact us via email on complaints@bonusboss.co.uk and include your personal details, and the description of your issue.

We await your response.

Kind regards,
Bonus Boss

Rated 4 out of 5 stars

Didn't deposit anything played with the…

Didn't deposit anything played with the free spins on sign up,wagered it,got verified,money was in my account in 3 days,nothing to complain about from me as other sites literally take weeks to verify yourself

20 July 2021
Unprompted review
BonusBoss logo

Reply from BonusBoss

Hi Yiddo,

Thank you for your awesome feedback! We are glad you are enjoying our games!

Good luck for in the future! Don’t forget to check out our Facebook page for new game updates & promotions. https://www.facebook.com/BonusBossCasino/

Best wishes, Bonus Boss

Rated 1 out of 5 stars

Deposited £200 won £400 asked for id…

Deposited £200 won £400 asked for id sent the required verification forms required, 5 weeks later no money,they won't answer phone,please please please do not use this site,I will be reporting them.

13 July 2021
Unprompted review
BonusBoss logo

Reply from BonusBoss

Hi Michael,

Following our reply to your review, we haven't had any contact from you, regrettably we're unable to locate any Bonus Boss account. We would be grateful if you could double check to ensure you have reviewed the correct website.

We would still like to help you further and would ask that you contact us via email on complaints@bonusboss.co.uk and include your personal details, and the description of your issue.

We await your response.

Kind regards,
Bonus Boss

Rated 1 out of 5 stars

This site is a joke made a deposit…

This site is a joke made a deposit Thursday of £30!! Scanned and sent multiple copies of my bank statements and phone bills and they are still rejecting them!! Give me my money now!!! I deposited it myself and withdrew it!! Complete scam company!!! I’ve even emailed and no response!!! Every time I attempt to call, the call is disconnected before I can speak to someone, I’ve even tried the web chat and the moment I get to first place I get kicked out with the excuse ‘there’s no agents’! If my money is not in my account in 1 working day I will be contacting the gambling commissioner

22 June 2021
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Reply from BonusBoss

Hi Lexii,

Following our reply to your review, we haven't had any contact from you, regrettably we're unable to locate any Bonus Boss account. We would be grateful if you could double check to ensure you have reviewed the correct website.

We would still like to help you further and would ask that you contact us via email on complaints@bonusboss.co.uk and include your personal details, and the description of your issue.

We await your response.

Kind regards,
Bonus Boss

Rated 1 out of 5 stars

Very poor

Very poor. Actually won some money on this but they make it as difficult as possible to withdraw, has been over a week now and they've still not paid out, constantly asking for different ID verifications and even using a third party to verify I am who I claim. Not impressed with the amount of private information you need to keep handing them, most sites are happy with photo id or photo of recent bill. Just as hard to actually contact anyone there. They then claim that you may not have even had an account with them when you leave a negative review!

4 June 2021
BonusBoss logo

Reply from BonusBoss

Hi Mark,

Following our reply to your review, we haven't had any contact from you, regrettably we're unable to locate any Bonus Boss account. We would be grateful if you could double check to ensure you have reviewed the correct website.

We would still like to help you further and would ask that you contact us via email on complaints@bonusboss.co.uk and include your personal details, and the description of your issue.

We await your response.

Kind regards,
Bonus Boss

Rated 1 out of 5 stars

Scam

Worst slot site of getting a payout ever they ask for id sent passport and proof of address and you think that would be enough but noooo I contacted live help they said they processing winnings now that was a lie then day after want more id my phone bill what the hell is that got to do with getting my winnings im still waiting since the 19th April and cheeky sods still send me crap about depositing to get free spins really im still waiting for my winnings bloody joke

27 April 2021
BonusBoss logo

Reply from BonusBoss

Hi Caroline,

Following our reply to your review, we haven't had any contact from you, regrettably we're unable to locate any Bonus Boss account. We would be grateful if you could double check to ensure you have reviewed the correct website.

We would still like to help you further and would ask that you contact us via email on complaints@bonusboss.co.uk and include your personal details, and the description of your issue.

We await your response.

Kind regards,
Bonus Boss

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