I ordered a forest and an individual tree. Both arrived very quickly and where in excellent condition, very impressed, worth the price. My only little bugbear was that although they were supplied w... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Love the Bonsai, but the communication with the staff was not very successful. I was promised a Rabat Code for my next purchase because the Bonsai was smaller than promised, what was ok for me. But... See more
Company replied
The delivery was a little bit too late and the pot was damaged. The bonsai didn’t look-alike from the photo of the website. But I must say that the service was really reliable, quick and customer-fr... See more
Company replied
The bonsai tree was amazing (top quality), the family loved the gift. Packaging was top notch, considering the GLS pickup point dealer did not handle it with care, holding the box side ways when the a... See more
Company replied
Company details
Written by the company
Bonsaiwonder, founded in 2023, aims to inspire Europe with the magic of bonsai. We offer only the highest quality bonsais, carefully cultivated in the traditional way in Asia. Our commitment doesn’t end after purchase, as we are always ready to guide you in caring for your bonsai and answering all your questions. What makes us unique is our focus on premium quality and providing personalized, expert advice both before and after your purchase. However, we prefer to let our satisfied customers speak for us.
BONSAIWONDER®
Written by the company
- Where Nature Becomes Art
- At Bonsaiwonder, we believe a bonsai is more than a tree. It is a living piece of art, shaped by time, patience, and care. Each bonsai carries its own quiet story, bringing balance, beauty, and calm into your space. We are dedicated to creating an experience that feels personal, refined, and unforgettable. From the moment you discover your bonsai to the years it grows with you, we are here to guide you with genuine care and attention to detail.
- Our Community & Care
- We are building more than a brand. We are creating a community. A place for those who appreciate growth, beauty, and mindfulness. Our customers are at the heart of everything we do. We are always here to support you, offering guidance, care, and inspiration at every step of your journey.
60-day freshness guarantee!
Free shipping and pay later available
To ensure the best quality for our customers, we follow these guidelines:
(1) Thorough inspection – Before shipping, we carefully check each bonsai for diseases and pests.
(2) Secure packaging – We pack the bonsai firmly and with care to ensure it arrives safely. If something does go wrong during shipping, we will work with you to find a suitable solution.
(3) 60-day guarantee – Because we fully stand behind the quality of our bonsai, we offer a 60-day guarantee. If anything happens within this period, we will gladly help you restore your bonsai to health.
Contact info
Aalsmeer, Netherlands
- +31631075895
- support@bonsaiwonder.com
- bonsaiwonder.com
Explore our Bonsai 🛒🪴
4.1
Great
910 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 48% of negative reviews
Typically replies within 1 week
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Extremely dissatisfied
Hello, the express delivery time (2–3 days) was not met. It took 8 days to arrive. The delivery address was not followed either, as the delivery driver falsified the delivery note by leaving it at a parcel collection point.
We have yet to assess the quality of the bonsai soil. Last time it was infested with larvae that destroyed the root system.
We are extremely dissatisfied.
6 May 2026
Quick delivery, good service, nice tree
Quick delivery, well packaged. Tree looked exactly as the one on internet. Friendly people.
8 May 2026
Great bonsai with an incredible…
Great bonsai with an incredible packaging and perfect delivery
29 April 2026
Nice tree and in good condition
28 April 2026
Great service and great bonsais!
I’m not so familiar with bonsais or plants in general so it was great to purchase one from Bonsaiwonder. The web was very informative and made it easy to make my choice, it also felt trust worthy. I wrote their customer service as I had a doubt regarding the delivery and care of the bonsai and they were fast and reassuring in their reply. The bonsai arrived quite fast as well, the packaging was perfect (I was a bit concerned there could be some damage on transport but they made sure everything was tied and neat) and most importantly, the person I was gifting it to loved it. I totally recommend!
5 May 2026
Everything went like clockwork.
28 April 2026
The Bonsai arrived ok although falling…
The Bonsai arrived ok although falling leaves. After couple of months died and found out this Bonsai was very difficult. The paper of nursing a bonsai was for all bonsais and not particularly this one. Good contact via app but unable to survive. Limited edition should have papers with it to nurse this tree. Sad it was a present of my sons. Never had a bonsai dead in my collection. After throwing it away half the pot was with new substrate so it was never grown full in this pot. Sad.
18 April 2026
Unprompted review
Cute Bonsai
The sending was really fast, it came before my husband's birthday and it was a great surprise for him 🤭 the Bonsai looks solo cute and pretty, we are happy to brought it in this page. We have the Carmona Katachi One and It Is like the picture. Thank you so much for the express service
28 April 2026
Bad Serivce..no delivery yet
Since 3 weeks i wait to get my stuff delivered. Support is answering with generic AI answers and always tells me it gets delivered soon. Requests to cancel and get a refund are getting ignored.
Stay away from them...
30 April 2026
Unprompted review
Perfect service …
10 April 2026
Good and Quick service
7 April 2026
The Bonsai is exactly as described. A perfect gift!
The Bonsai is exactly as described and showed. It arrived on time and without any default. A perfect gift !!
9 April 2026
I was very impressed
I would like to express my sincere thanks for the bonsai tree I received. I am extremely satisfied with both the quality of the tree and the overall service.
The bonsai arrived in excellent condition, carefully packaged, and it looks absolutely beautiful. I was also very impressed with the delivery process, which was handled with great care and professionalism.
It is clear that you take pride in your products and customer service, and it truly shows. I am very happy with my purchase and will gladly recommend your company to others.
Thank you once again for the wonderful experience.
29 March 2026
Its fine
Its fine! The packaging of the bonsai is amaizing. And the forest looks great. Waiting for my next purchase. Thank a lot.
And it arrive very fast!!
29 March 2026
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