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Bonfire Reviews 5,448

•
TrustScore 4.5 out of 5

4.7

Custom T-Shirt Store
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including the material, design, and craftsmanship, often noting the softness and durability of items like t-shirts and sweatshirts. Many appreciate the smooth and easy ordering process, along with the quick delivery service, often receiving their items in a timely fashion. The user experience, from website navigation to accurate sizing guidelines, is frequently highlighted as excellent. However, some customers also noted occasional issues with product quality, such as decals being misplaced or designs appearing washed out. A few people experienced problems with sizing, finding items to be smaller or tighter than expected, and some reported that the print quality was disappointing or that shirts shrank after washing.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Many customers praise the high quality... See more

Quality

Consumers generally express satisfaction with product quality. Many reviewers praise the high quality of... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the quick delivery times,... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the ease of use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are a non-profit organization that wanted to offer merchandise for purchase to our volunteers and donors. However, we are not able to order up front and store product. Bonfire provided us with th... See more

Rated 5 out of 5 stars

The t-shirts are great. We had a problem with the color, no fault of Bonfire, just computer screens show colors differently than what they actually are. Bonfire was very gracious and is sending us... See more

Rated 5 out of 5 stars

Bonfire's website worked smoothly, making it easy for me to order Brave Like Lily fundraiser t-shirts for my niece and for myself. No "rabbit holes" or "into the weeds" experiences, no extraneous info... See more

Rated 5 out of 5 stars

Awesomeness tee shirt for showing that I still love my Middleboro hometown and donated to our animal rescue/shelter…🫶🏻🎉🥰🎈i received my tee shirt in record time, very impressed with that!!! WAY TO... See more

Company details

  1. Custom T-Shirt Store
  2. Clothing Store
  3. Printed Clothing Store
  4. T-Shirt Company

About Bonfire

Written by the company

Description of the image

Bonfire is the free and easy way to design, sell, and order premium custom shirts online.

Description of the image
With roots in t-shirt fundraising, Bonfire's platform allows individuals, businesses, and nonprofit organizations to sell shirts online with t-shirt campaigns.

Description of the image
Sellers promote their campaign to their community, and Bonfire fulfills the items and handles any customer service issues.

Start selling on Bonfire

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

The hoodie is hard and scratchy not…

The hoodie is hard and scratchy not soft and comfy like it should be and the logo looks horrible. Definitely not worth the $65 dollars i paid For it

26 February 2026
Bonfire logo

Reply from Bonfire

We're truly sorry to hear that you're dissatisfied with the materials of your hoodie. While we stand by the quality of all our products, we recognize that personal preferences differ when it comes to the fabric and feel of an item. If you'd like to contact our team at support@bonfire.com, we would be happy to see if there's anything we can do for you. Thank you for your review.

Rated 1 out of 5 stars

Merchandise is below average and have no customer service

I ordered two tshirts and three caps with the same logo. I sent them a litho and they printed the logo and I got the hats in about a week.
I never got the shirts. Finally about another week go by and I get the shirts. Well the logo is wrong I advised them of it somehow it became my fault even though I had discussed the logo to use with them. They also told me they would trim the black material from the logo so the square they were printed on wouldn’t show. They didn’t do that either. I have pictures to show. The quality of the product is average or below. The prices are pretty expensive but I was told it would be fast.
It wasn’t. I have gone back and forth with them and their customer service is non existent. They don’t care about customers. It’s obvious
People should avoid them at all costs.
There are many out there that do
What they do and pay you organization a higher commission. Stay away.
Wish I could add pics

4 March 2026
Unprompted review
Bonfire logo

Reply from Bonfire

Thanks for your feedback. Our customer service team is dedicated to helping our customers and finding solutions whenever possible. We also offer generous replacement and resolution policies when issues arise. While we may not always be able to meet every request, we always do our best to support customers and ensure a positive experience. We’re glad we’ve been able to stay in contact with you via email and will continue working with you there.

Rated 5 out of 5 stars

Magic

They took our daughters design and brought it to life and part of the proceeds went to her non for profit theater club.

22 February 2026

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