Exceptional knowledge and handled my case with immense professionalism". "A fantastic and thorough service from start to finish. Always available to answer questions and explained everything in simp... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Medical negligence. From the first phone call Sarm Aghahoseini was absolutely brilliant. He explained everything in great detail making the process easy to follow. Consistent with updates either b... See more
Company replied
Amazing company, friendly and helpful with any aspects, big thanks for James Tomlinson hi helping me a lot with other problems not only my claim. Thank you so much for all tim. Best solicitors ever.
Company replied
Great service. They took all the hassle out of the claims procedure. I was having physio within 2 weeks, paid and organised by Bond Turner. They also advanced funds to me of £3,746 within 4 weeks so t... See more
Company replied
Company details
Written by the company
We are driven to succeed. Our purpose is to help people move on in their lives through surpassing expectations and always supporting our clients, our communities and each other. Our focus is always on people, not only our clients, but their family and/or supporters. We understand the stress and uncertainty involved in bringing a claim in the areas we specialise in, which is why we are committed to always being there for our clients, providing guidance and support throughout the claim’s process. As a niche firm, personal injury is one of our key focuses, along with clinical negligence, professional negligence, and abuse. We do not ‘dabble’ in these areas of law, it is what we do, day in, day out. Some of our team have over 25 years’ experience in their field of expertise, and our team consists of 45 Grade A solicitors and Chartered Legal Executives, plus over 100 solicitors. In addition to working with clients and their families, we are committed to being at the forefront of legal change and development. We have a significant presence in the Court of Appeal and regularly consult with local and central government to promote and increase access to justice. Although we are based in the Northwest, we work with clients from all over the country. With compassion, innovation, responsiveness, and tenacity at our heart, we are confident we can provide you with the best legal service available and gain a successful outcome for your claim.
Contact info
The Plaza, 100 Old Hall Street, L3 9QJ, Liverpool , United Kingdom
- 0151 236 3737
- info@bondturner.com
- bondturner.com
4.6
Excellent
801 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a bike accident
I had a bike accident, bond turner represented me. I was helped especially by Melissa. She helped me through the process. I went to court and my case settled. I am very happy.
12 February 2026
Unprompted review
Reply from Bond Turner
Hi Ahmad,
Thank you so much for your 5-star review, we really appreciate it.
We are so pleased to hear you found Melissa's assistance helpful, she is a wonderful asset to our firm. We will certainly share your kind words with her, along with the rest of the team, who will be delighted to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
Always informd about wats going on even…
Always informd about wats going on even though as usual legal process was taking long time nd thts expected ... Amy bird very nice nd understanding especially with lots of stress nd pressure from my side as aclient with alaw case nd nt sure if iam gonna get my insurance compensation or not all in all i wud recommend Bond turner for any legal or law cases nd i wud use them again diffinitly however i hope i do not hav to do tht at least any time soon.... thank you
5 February 2026
Unprompted review
Reply from Bond Turner
Hi,
Thank you so much for your review, we really appreciate it.
It was our pleasure to provide you with Amy's excellent assistance, she is a valued member of our firm. We will certainly share your kind words with her, along with the rest of the team, who will be delighted to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
Issues in my home was delt with and …
Issues in my home was delt with and completed very quickly. All the work men were very professional and polite.
3 December 2025
Unprompted review
Reply from Bond Turner
Hi Sandra,
Thank you for your 5-star review, we really appreciate it.
It was our pleasure to provide you with an excellent service and we will share your kind feedback with our Housing Disrepair team who will be delighted by your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
From the introduction Matthew Thomas…
From the introduction Matthew Thomas has been absolutely amazing. Constant communication even if there was no update just a message to let me know. No issues with him phoning and explaining things I didn't understand in emails. Was always available or made time for me when i needed. Made me feel at ease. I really think he is a credit to bond turner.
10 February 2026
Unprompted review
Reply from Bond Turner
Hi Bronson,
Thank you so much for your 5-star review, we really appreciate it.
We are so pleased to hear you found Matthew's assistance helpful, he is a wonderful asset to our firm. We will certainly share your kind words with him, along with the rest of the team, who will be delighted to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
Vehicle was involved in a RTC
Vehicle was involved in a RTC
Bond Turner were excellent, reassured and helped me through all process and claim was settled
Happy results
10 February 2026
Unprompted review
Reply from Bond Turner
Hi Wazim,
Thank you for your 5-star review, we really appreciate it.
It was our pleasure to provide you with an excellent service and we will share your kind feedback along with the rest of our team who will be delighted by your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
It’s was good bond turner I had traffic…
It’s was good bond turner I had traffic accident and in this problem I got a lot of help from bond turner I will say it was good experience not bad thanks bond turner thanks
6 February 2026
Unprompted review
Reply from Bond Turner
Hi Hidayat,
Thank you for your 5-star review, we really appreciate it.
It was our pleasure to provide you with an excellent service and we will share your kind feedback along with the rest of our team who will be delighted by your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
Accident settlement
I had an accident, came to Court, all settled with the great support from Bond Turner. Very happy. José Augusto
6 February 2026
Unprompted review
Reply from Bond Turner
Hi José,
Thank you so much for your review.
At Bond Turner, we appreciate that attending Court can be a daunting experience for some and it is our goal to provide the very best support for all our clients. Your review is a wonderful testament to excellent service provided by our team and we are so pleased you were satisfied with the outcome.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Very professional
Thanks for all support and perfect performance.
Very recommend top one in 🇬🇧
5 February 2026
Unprompted review
Reply from Bond Turner
Hi Fabio,
Thank you for your 5-star review, we really appreciate it.
It was our pleasure to provide you with an excellent service and we will share your kind feedback along with the rest of our team who will be delighted by your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
Support trust and kindness throughout
Out family have felt supported by Bond Turner throughout this traumatic time and are so greatful for all the work that the team put in to helping us. James our solicitor was so understanding and kind right from the start and built trust by explaining all the legal jargon in ways we could digest. He was always available to chat and made everything make sense
Thankyou all for everything.
19 July 2025
Unprompted review
Reply from Bond Turner
Hi Lisa,
Thank you so much for your 5-star review, we really appreciate it.
We are delighted to know your experience with us was a positive one and we will certainly share your kind words with James, along with the rest of the team, who will be thrilled to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
I had a transaction with a bond turner
I had a transaction with a bond turner, and the people who represented me were very helpful and I'm very happy. They are GREAT, they were very patient with me and explained everything very carefully. And I'm really MEGA HAPPY with their service. Everything went well!
4 February 2026
Unprompted review
Reply from Bond Turner
Hi Najany,
Thank you for your 5-star review, we really appreciate it.
It was our pleasure to provide you with an excellent service and we will share your kind feedback along with the rest of our team who will be delighted by your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
Right from the beginning of my case S K…
Right from the beginning of my case S K kept me informed,I felt I was given respect and understanding, as all my concerns were handled. To react a positive outcome as given me so much peace of mind. I would recommend Bond & Turner to all my family and friends.
Once again, thank you for all your help.
2 February 2026
Unprompted review
Reply from Bond Turner
Hi Val,
Thank you so much for your 5-star review, we really appreciate it.
It was our pleasure to provide you with an excellent service and we will share your kind feedback along with the rest of our team who will be delighted by your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
Claim Against Local Authority for Failing to Properly Maintain a Road.
Long story short, I had an accident on my bicycle in July 2023, whereby I hit a pothole, causing me to come off my bike and sustain several fractured ribs as well as a collapsed lung. There was evidence that the pothole had been there for over 14 months. I spoke to Cycling Accident Management Services (CAMS), who then referred my case to Bond Turner. I was made aware that my case could take around eighteen months to conclude.
My initial experience with Bond Turner has prevented this being a 5 star review as the initial Case Handler was not particularly pro active and I had to chase him for updates.
However, in July 2025, Lorna Hughes became my new
Case Handler and communication and progress instantly improved. So much so, that some five months later my case was settled and I have now received more than adequate compensation for my injuries and damaged bike.
I would personally like to thank Lorna, and her colleagues Chloe Makinson and Holly Seddon, for their help also in bringing the matter to a satisfactory conclusion.
15 January 2026
Unprompted review
Reply from Bond Turner
Hi Rhodri,
Thank you so much for your review, the positive feedback is most helpful to us.
We are delighted to hear you found our service helpful and we thank you for keeping faith in us throughout the duration of your claim. We will certainly share your kind words with our dear colleagues, Lorna, Chloe, and Holly, and their team leaders who will ensure they receive the recognition they deserve.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Happy ending
I was involved in a case of an motorbike accident at the court and everything was quickly settled by Mr. Colin Wild and Mr. Guy Vickers. I’m very happy with your service.
Also can’t forget to mention Eugenia de Fatima is an amazing interpreter.
3 February 2026
Unprompted review
Reply from Bond Turner
Hi Eduardo,
Thank you so much for taking the time to leave us a review, the positive feedback means a lot to us.
It was our pleasure to provide you with the assistance you needed at Court, we always strive to make the process as smooth and stress-free as possible for our clients. It means so much to hear you found our service helpful and we will certainly share your kind words with the rest of our team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Good service
2 February 2026
Unprompted review
Reply from Bond Turner
Hi Lucian,
Thank you for your 5-star review, we really appreciate it.
It was our pleasure to provide you with an excellent service and we will share your kind feedback along with the rest of our team who will be delighted by your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
Ian was absolutely brilliant and very…
Ian was absolutely brilliant and very helpful
2 February 2026
Unprompted review
Reply from Bond Turner
Hi Nayla,
Thank you so much for your review, we really appreciate it.
At Bond Turner, we understand attending court can be a daunting experience and we do everything we can to make it easier for our clients. It means a lot to us to know you found our support helpful and we will certainly pass on your kind words to Ian who will be delighted by your review.
We would like to thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
I had a great experience from start to…
I had a great experience from start to finish. Everything was straightforward, communication was clear, and the service was exactly as promised. I’d happily recommend this company to others.
11 January 2026
Unprompted review
Reply from Bond Turner
Hi Emran,
Thank you for your 5-star review, we really appreciate it.
It was our pleasure to provide you with an excellent service and we will share your kind feedback along with the rest of our team who will be delighted by your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
Had a motorcycle accident paid out on…
Had a motorcycle accident paid out on the motorcycle quite quickly and progressed my injury claim to a positive result
30 January 2026
Unprompted review
Reply from Bond Turner
Hi Clive,
Thank you for your 5-star review, we really appreciate it.
It was our pleasure to provide you with an excellent service and we will share your kind feedback along with the rest of our team who will be delighted by your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
Experience
Bond Turner are really great, they will always keep you updated and informed about your case and strive to get the best possible outcome. Highly recommend
31 January 2026
Unprompted review
Reply from Bond Turner
Hi Daniel,
Thank you for your 5-star review, we really appreciate it.
It was our pleasure to provide you with an excellent service and we will share your kind feedback along with the rest of our team who will be delighted by your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
Great!!
From the start of my case Steven was great and always on hand if needed. Sophie then took over as my case went further than expected. Through a stressful time she kept me calm and informed. They were great, recommended!
20 December 2025
Unprompted review
Reply from Bond Turner
Hi Lee,
Thank you so much for your 5-star review, we really appreciate it.
Your kind words are an excellent testament to the valuable work provided by our dear colleagues, Steven and Sophie, both of whom are wonderful assets to our firm. We will be sure to share your review with them, along with their team leaders, who will ensure they receive the recognition they deserve.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
They are very good
They are very good , we won the case , a lady hit my motorcycle by reversing from minor road to Majore road then the told me it was my fault and contact bondturner went to the court with solicitor Peter Kellett I think , he was very talented , and we won the case . Thanks Almighty Allah for everything.
15 January 2026
Unprompted review
Reply from Bond Turner
Hi Shahriar,
Thank you so much for your review, we really appreciate it.
At Bond Turner, we understand attending court can be a daunting experience and we do everything we can to make it easier for our clients. It means a lot to us to know you found our support helpful and we will certainly pass on your kind words to Peter who will be delighted by your review.
We would like to thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
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