BondMason Reviews 

55
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Absolutely shocking delivery delay. First date provided was moved by two days, now its 7 days past the delivery date and its not even anywhere near the country I live in. Shoddy customer service as yo... See more

Rated 1 out of 5 stars

This is not P2P. You actually loan money to Bondmason, which then uses that to buy an IOU from a separate, but associated, company called Bondmason Client Ltd. As per the T&Cs... “Lenders have... See more

Company replied

Rated 2 out of 5 stars

they change the terms of your investment mid term, i never reached the target rate of 8% before fees and never will now thanks to BM upping the charge from 1% to 1.5% on all invested funds, im not a v... See more

Company replied

Rated 1 out of 5 stars

Money with them for over six months and so far making a loss due to cash drag and loans not repaid. Will not use this company again. I have investments in over 10 other places and never experienced su... See more

Company replied

Company details

  1. Investment Service

Information provided by various external sources

BondMason make it easy for investors to target net returns of 6% p.a. by enabling clients to invest in Direct Lending the smart way. Invest from £5,000+ I No tie-in I 1.0% - 1.5% fee p.a.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

55 reviews

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1.3

All reviews

(55)

1 review in the last 12 months

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Rated 5 out of 5 stars

Recommened

As EIS investor and investor in the concept this is innovative concept that is worth considering.

Management and staff helpful and service orientated.

27 June 2016
Unprompted review
Rated 5 out of 5 stars

Awesome product

Great interface and dashboard. Deployment of cash was seamless and so far the returns are excellent whilst offering good liquidity

23 June 2016
Unprompted review
Rated 4 out of 5 stars

Looks promising

Early experience suggests this could be a good place for relatively short term money as well as longer term. A test will be speed of withdrawal

31 March 2016
Unprompted review
BondMason logo

Reply from BondMason

Dear Anthony,

Thank you very much for taking the time to write a positive review. We are pleased that you are enjoying the service so far.

To address your question regarding speed of withdrawal (liquidity); we generally aim to return clients money within a 7-28 day period, although it can be faster than this. The precise timing depends on how much you have invested in BondMason, and across how many P2P loan investments.

Please see this article, which describes how we provide liquidity and estimates the time period that liquidity can be achieved within: https://www.bondmason.com/best-p2p-investment-savings-isa-rates/how-bondmason-seeks-provide-liquidity-clients

Please don't hesitate to ask if you have any further questions.

Thank you again for choosing BondMason for your investments.

Many thanks,

Stephen and the BondMason team.

Rated 5 out of 5 stars

No reservations

I have no reservations in using or recommending Bond Mason as a platform. Indeed this is my third investment with them

24 March 2016
Unprompted review
Rated 5 out of 5 stars

Easy to use and great returns!

It was simple to get started and so far the returns have been great. The concept behind BondMason is brilliant, taking the pain out of finding good quality p2p investments and ensuring that your portfolio is sufficiently diversified.

24 March 2016
Unprompted review
Rated 5 out of 5 stars

I wish I'd invested in this sooner!

Easy to sign up,dashboard allows easy assessment of your investment and I have achieved a much better rate of return on this investment than the cash ISA it was previously in. Also good customer service and any questions answered quickly and simply.

23 March 2016
Unprompted review
Rated 5 out of 5 stars

Welcome addition

This is a very useful addition to the options for private investors who want to put some of their portfolio into P2P platforms but want to manage their risks carefully. Achieving proper diversification, not only across loans on an individual platform but also between a range of platforms, is difficult and time-consuming, but BondMason makes it very straightforward. Equally, reinvesting all the income to minimise cash drag is tricky on your own, but again BondMason takes care of it. Very impressive service.

23 March 2016
Unprompted review
Rated 5 out of 5 stars

A Compelling Investment Opportunity

I have made two investments in Bondmason and now participate in about 150 underlying loans. What is great?

- Very quick and easy to set up;
- Fabulous reporting to show me expected returns and the performance of each of the underlying loans;
- I get diversification across not only many loans but also a number of P2P platforms so if something goes wrong with one I am not too exposed;
- Loans are secured largely and each of them scrutinised by the team at Bondmason.

23 March 2016
Unprompted review
Rated 5 out of 5 stars

Excellent - first class

All round customer service has been excellent. Investment results in the first two months are ahead of target, all in all we are very pleased with our experience with Bond Mason.

AF.

23 March 2016
Unprompted review
BondMason logo

Reply from BondMason

Mr Biddle - we are really pleased that you like the service so far. Thank you for providing your feedback.

Rated 5 out of 5 stars

So far, so good!

As a new investor with Bond Mason I have thus far been very impressed with the level of service, the simplicity of the product and the transparency of the website. Long may that continue!

23 March 2016
Unprompted review
BondMason logo

Reply from BondMason

Allan - thank you for your positive review. Delighted to hear you are pleased with service so far.

Many thanks,

Stephen

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