Exceptional customer service! I had doubts due to delay in order notification update but customer support were prompt in providing feedback. Part delay was due to limited supply. no fault on their p... See more
Company replied
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See what reviewers are saying
This is an authentic review about my experience with BAP. Ordered some powder coated brake calipers for my 01 Durango. They communicated early on that these parts would be on back order & kept me upda... See more
Company replied
I bought myself some off road catless mid pipes from this store and they emailed me that it was delayed by a few weeks, about a week or less later they said it has shipped. I’m waiting on it to arrive... See more
Company replied
Prices seem to be great. I wanted a few items but it’s more expensive to pay for shipping and also pay for shipping if you need to return something. I’d be spending an extra $100 on parts if the part... See more
Company replied
Company details
Written by the company
Bonafide Auto Parts established itself as a leading provider of aftermarket automotive components, earning a reputation for delivering high-quality parts at competitive prices. Our commitment to customer satisfaction and the dedication to providing a seamless shopping experience have cemented the position as a trusted source for car owners, mechanics, and enthusiasts alike. Top-Tier Brands: We have a curated selection of reputable aftermarket brands from almost 70+ Top tier manufacturer ensures that you're not just getting parts, but high-quality parts that meet or even exceed original equipment manufacturer (OEM) standards. Our commitment to quality guarantees performance, durability, and peace of mind. Unbeatable Prices: Bonafide Auto Parts understands the importance of affordability, especially when it comes to automotive repairs. We offer competitive prices on all the parts, allowing you to save money without sacrificing quality. This price-conscious approach makes us a popular choice for budget-minded car owners, empowering to keep their vehicles running smoothly without breaking the bank.
Contact info
Atlanta, United States
- 8772271212
- support@bonafideautoparts.com
- bonafideautoparts.com
4.4
Excellent
22 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Prices seem to be great
Prices seem to be great. I wanted a few items but it’s more expensive to pay for shipping and also pay for shipping if you need to return something. I’d be spending an extra $100 on parts if the part doesn’t fit. I found the same part on another site same price but they have free shipping at least to get to me.
26 August 2024
Unprompted review
Reply from Bonafide Auto Parts
Dear Andress, Thanks for your feedback. All our prices are very competitive and as we operate on very low marginal profit, we have charge for shipping as the same cost we pay for the carrier(we don't have hidden cost). Also we don't charge for the customers on the return shipping for any damages or defective products or wrong items sent. We are always here to help to get right part for your vehicle before we ship it to every customers. And none of the customers reported the fitment issue so far. Also we do have Free shipping over $300 and the best part is we don't charge taxes for few states. Pl refer more on the Website. We will definitely consider the free shipping very soon as currently we are a small family owned business and have to do this for the orders less than $300. Have a wonderful day
We really worried about this 3 star review when you don't have any purchase experience with us. We honestly accept and welcome you on any feedbacks thru our website feedback form and these platforms are intended for the end user customer experiences on their purchases. Hope you can understand.
Fantatic customer service
Fantatic customer service! I bought a cover for my classic Ford Bronco and was sent the item very quickly. Great communication throughout the whole process. Thank you very much! Will be back for more!
24 July 2024
Unprompted review
Reply from Bonafide Auto Parts
Thank you so much for your honest review. Pls do come back for any automotive needs in future.
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