Since being on MJ for just over a year I moved over from Curate - I can’t express how impressed I am with Bolt, Jesse has been amazing with the check-ins making sure I’m staying accountable and just... See more
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Review summary
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Reviews shaping this summary
Bolt pharmacy have been excellent with their care and support with my continued weight loss. I feel secure in the knowledge that I’m using a genuine product as you see some shady products online. If y... See more
Starting from the beginning, back in March. The initial assessment was thorough, as it should be for any prescribed medications. Since then, I had to get in touch with the team at Bolt quite a few tim... See more
They are very good at reminding you when to purchase your next doses but not so good when you need a replacement sharps bin. They just point you to your local authority or require you to pay extra.... See more
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Company details
Written by the company
Prescription treatments available by simply filling in our online consultation form and having medication delivered discreetly to your doorstep. We provide treatments for weight loss, erectile dysfunction, men's health, women's health, travel health, and a variety of other conditions. Our company mission is to make prescription treatments accessible in a way that is quick and easy whilst prioritising safety above all else. Bolt Pharmacy is a GPHC registered pharmacy in the UK and all medication is checked and dispensed by our team of experts including qualified clinicians and pharmacists.
Contact info
Unit 3C Frontier Park, Frontier Avenue, BB1 3AL, Blackburn, United Kingdom
- hello@boltpharmacy.co.uk
- boltpharmacy.co.uk
4.5
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Great product and service
Price and delivery are great and there is always someone available to offer advice if needed.
11 July 2026
great service for monjaro ,kept up to…
great service for monjaro ,kept up to date and when next order due i get message
11 July 2026
I would recommend Bolt pharmacy one hundred
I would recommend Bolt pharmacy 100% service is very good.
8 July 2026
Exceptional service!!
I had been using the product for 3 weeks, used the final injection on a Saturday. Contacted Bolt by email late on Saturday when I realised that I hadn't received my next delivery. Within a 10 minutes I had received a reply & told me what I needed to do to receive my delivery on time. Received delivery on Wednesday. Perfect!!
4 July 2026
Easy to manouve website
Easy to manouve website, prompt replies to emails etc. Deliveries on time.
7 July 2026
The person/computer on the end if the…
The person/computer on the end if the WhatsApp messaging service
11 July 2026
Very helpful throughout last 2
Very helpful throughout last 2
Months
Any problems answer very quickly
Only wish is that they offer ongoing customers discount
11 July 2026
Super easy and excellent customer service
Customer service is excellent- the reply within minutes when I want to talk to them. Ordering is super easy and nothing seems to be a problem for them.
11 July 2026
Unprompted review
That everyone is very helpful 😀
It is very simple and easy to reorder and I have no problems. It’s just great 😀
10 July 2026
Reliable snd Safe
Reliable, safe company to deal with. They take great care with your health and provide support.
10 July 2026
Once again excellant service no…
Once again excellant service no problems all very profesional !
10 July 2026
AVOID!!!!!
AVOID!!!!!
My wife bought the new weight loss pill and was told she'd get £80 for a referral. So she sent me a link. I filled in all the firms, paid my money and told my pills will arrive in 3 days. ... they did not. Then when I contacted them they claimed that no pharmacies had the pill yet and I was on a waiting list. LIES! My wife recieved hers. So I contacted 3 other pharmacies and they all said that if I fill in the forms I could collect next day. Bolt are liars!
I reckon they just don't want to honour my wife's £80 referral bonus.
They are a circus, unprofessional and untrustworthy.
AVOID, AVOID, AVOID!!!!!
9 July 2026
Unprompted review
Reply from Bolt Pharmacy
Stuart, thank you for taking the time to leave this.
We'd like to take a proper look at your account, including your order status and the referral query, rather than leave this sitting without a proper response from our side.
Someone from our escalations team will be in direct contact with you to work through everything properly.
The Bolt Team
Amazingly it took 3 days and numerous…
Amazingly it took 3 days and numerous calls to Bolt before I recirved a very positive call.
Who guided me though by video to check pen again and much to my shock.it had unblocked it snd was able to use.
But the whole process leaves a lot to be desired. Was promised a phone all by 2pm.on Wednesday today Friday I recieved that call but only after me constantly chasing and phoning Bolt.
So although problem was resolved today the experience and your procedures definitely need to looked at.
As customers should be treated quicker.
9 July 2026
Reply from Bolt Pharmacy
Sue, thank you for leaving this and for staying with us through what sounds like a frustrating few days.
We're glad the issue was resolved, but the experience getting there is something we'd like to look at properly from our side. The communication and response times you've described aren't what we'd want for any customer.
Someone from our escalations team will be reaching out to you personally to review your account and what happened.
The Bolt Team
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