BOLIA Reviews 300

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Unfortunately we only need one sofa. Because the stellar service that Iryna at the Malaga store provided, left us wanting to buy more.

Company replied

Rated 5 out of 5 stars

Very friendly service and professional advice. I had a 'bad' experience last year with your external delivery company. This has been solved by You in a very nice manner. So I am stiil a satisfied cust... See more

Company replied

Rated 5 out of 5 stars

The consultant was very active, polite and helpful. We were motivated by the discounts, the order was made accurately and smoothly. Very much looking forward to receive our goods exactly the day we’ve... See more

Company replied

Rated 5 out of 5 stars

We are delighted with the products offered by Bolia. We love the design, the quality and the overall customer experience. However, Bolia uses GLS which is a total DESASTER. GLS has been reall... See more

Company replied

Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Furniture Accessories
  4. Living Room Furniture Store
  5. Outdoor Furniture Store
  6. Sofa Store

Written by the company

Bienvenido/a a Bolia. Un universo de diseño escandinavo inspirado en la naturaleza cambiante que nos rodea. Nuestros diseños son obra de diseñadores reconocidos de todo el mundo y son creados por las manos de los ebanistas más competentes en los mejores y más duraderos materiales exclusivamente. Diseños atemporales personalizados a tu medida y fabricados para durar generaciones. // Et donem la benvinguda a Bolia. Un univers de disseny escandinau inspirat en la natura canviant que ens envolta. Els nostres dissenys han estat creats per dissenyadors reconeguts de tot el món i elaborats a mà pels millors ebenistes, emprant només els materials més duradors i de la millor qualitat. Disseny atemporal, fet a mida per a tu i creat per durar generacions.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

300 reviews

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Rated 5 out of 5 stars

Beautiful furniture,

Beautiful furniture and very professional sales persons - Emile and Ayka from the Barcelona shop were really helpful and eager to understand what was important for me.

31 August 2025
BOLIA logo

Reply from BOLIA

Good morning Diana,

Thank you for the review and we're really glad to know that our colleagues were helpful and kind.

Hope you have a great day.

Bests,

Joaquín. BOLIA.

Rated 2 out of 5 stars

Charge me two times and I’m still…

Charge me two times and I’m still waiting for reverse card three days later !

27 June 2025
BOLIA logo

Reply from BOLIA

Dear Hrafna,

Sorry for the inconveniences, I've sent you an email with the information updated and unfortunately due to an issue with some payments last week the amount was reserved but not charged.

This reservation was released and should be available in your account soon.

I hope you have a great day.

Bests,

Joaquín, BOLIA.

Rated 5 out of 5 stars

The staff absolutely charming helpful…

The staff absolutely charming helpful and knowledgeable about the products

12 April 2025
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Reply from BOLIA

Thank you so much for your review Mr Michael,

It's good to hear that our colleagues gave a great experience.

I hope you have a great day.

Joaquín, BOLIA.

Rated 5 out of 5 stars

We are delighted with the products but GLS, the transportation was a total disaster

We are delighted with the products offered by Bolia.
We love the design, the quality and the overall customer experience.
However, Bolia uses GLS which is a total DESASTER.

GLS has been really painful, they delivered half of the goods, the rest were sent back to Denmark.
Thankfull a very professional Bolia employee in Denmark was able to identify the problem and a new shipment is now in place.
After 4 weeks of waiting, we haven't received our goods but again, this is not a bad reflection on Bolia.

Bolia should consider using a transportation company at the level of their brand (i.e. DHL, UPS, FedEx) but GLS is not helping them grow their brand.

6 April 2025
BOLIA logo

Reply from BOLIA

Good morning,

Thank you so much for the review Christian,

We're sorry that the products didn't arrived yet.

Your suggestion has been shared with our superiors and we're trying to solve it.

I hope you have a great day.

Joaquín, BOLIA.

Rated 5 out of 5 stars

Very good shop and staff.

It is always nice to go into the shop, the staff is amazing, I had Emanuelle and she is very kind. The other woman is also kind and they are all so helpful.

2 March 2025
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Reply from BOLIA

Dear Arielle,

Thank you so much for your review!

We're glad to know that the experience was so positive and we hope you have a great day!

Bests,
Joaquín, BOLIA.

Rated 5 out of 5 stars

Well made, beautiful products

Well made, beautiful products. The sales staff are very friendly and helpful. We've bought a number of pieces at Bolia and still go back when we need something

8 February 2025
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Reply from BOLIA

Hi Eric!

Thank you for your review, We're happy to hear that your experience has been satisfying.

I hope you have a great day and don't hesitate to get in contact with us.

Joaquín, BOLIA.

Rated 5 out of 5 stars

Best service ever

I can’t complain about anything, the service was perfect 😁

7 January 2025
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Reply from BOLIA

Thank you so much for the feedback!

It's great to know that the experience was so positive.

I hope you have a great day Ainett.

Joaquín, BOLIA.

Rated 5 out of 5 stars

Excellent customer service

Daniele was very patient and helpful, offering a number of design ideas to help us make our decision. Excellent choice of materials and designs.

30 November 2024
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Reply from BOLIA

Hi Jacqui,

Thank you for sharing your experience and using your time to make a review.

We're glad to hear that Daniele was patient and helpful.

We hope you have a great day,

Joaquín, BOLIA.

Rated 5 out of 5 stars

Maria

Maria, la representante de ventas, fue muy atenta y conocedora del producto.

11 October 2024
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Reply from BOLIA

Hola Gino
Muchas gracias por su valoración.
Nos alegra saber que su experiencia con nuestros representantes y esperamos que nos siga visitando nuestra tienda.
Tenga un muy buen día.
Un saludo,
Pamela, BOLIA

Rated 5 out of 5 stars

Great!

Great!
The shop assistant attended all our queries (were a lot).
We had a wonderful service.

19 September 2023
BOLIA logo

Reply from BOLIA

Estimada Sr. Navaridas,
Muchas gracias por su comentario.
Estaremos encantados de recibirlo en el futuro.
Que tenga un buen día.
Un saludo,
Victoria, Bolia

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