I’m absolutely delighted with my purchases. I love BOLIA! I’ve already shared a reel on my social media, and I hope you enjoy my content. Thank you for the inspiration and beautiful design. See yo... See more
Company replied
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Very positive experience at Bolia. The salesperson took the time to guide us through the options and answer all our questions. They even gave us fabric samples to take home, which helped a lot when de... See more
Company replied
Our sofa is terrible quality, it's one years old and already repaired two times and it still looks like it's 10 years old. Structure is falling apart ( inner frame) and fabric including dawn is sheddi... See more
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I recently purchased a sofa from BOLIA, and overall I had a very positive buying experience. The staff were extremely friendly, polite, and patient. They took the time to answer all my questions cle... See more
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Company details
- Furniture Store
- Decoration and Interior Design Store
- Furniture Accessories
- Living Room Furniture Store
- Outdoor Furniture Store
- Sofa Store
Written by the company
Velkommen til Bolia. Et skandinavisk designunivers, inspireret af den foranderlige natur, der omgiver os. Vores designs er udtænkt af anerkendte designere fra hele verden og skabt i hånden af de dygtigste møbelsnedkere - i kun de bedste, mest holdbare materialer. Tidløst design, der er skræddersyet til dig, og skabt til at holde i generationer.
Written by the company
Contact info
4.2
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from BOLIA
Hi Bethan,
Thank you so much for your wonderful review.
We are delighted to hear that you enjoyed our helpful staff.
I wish you a lovely day.
Best regards,
Mathilde, BOLIA
Great staff in the stores
Great staff in the stores, very knowledgeable. Hope we will enjoy the products
29 January 2026
Reply from BOLIA
Hi,
Thank you very much for your wonderful feedback.
We are delighted to hear that you had a positive experience in the store. We look forward to delivering your new sofa.
Have a great day!
Best regards,
Mathilde, BOLIA
Great Customer Service and Pleasant Buying Experience
I recently purchased a sofa from BOLIA, and overall I had a very positive buying experience. The staff were extremely friendly, polite, and patient. They took the time to answer all my questions clearly and professionally, which made the whole process easy and stress-free. While I haven’t received the furniture yet, I’m very happy with the service so far and feel confident about my purchase. I’m looking forward to receiving the sofa.
11 January 2026
Reply from BOLIA
Hi Ehsan,
Thank you so much for your review!
We are delighted to hear that you had a positive experience in our store. We look forward to delivering your order.
Have a wonderful day.
Best regards,
Mathilde, BOLIA
Complete lack of Quality Assurance!
I have ordered 3 orders from Bolia:
1. 5 lamps
2. 2 sofa tables in marble (expensive)
3. one sofa and two chairs
So out of the 5 lamps 2 were broken.
The marble on the big sofa table was cracked in the middle on delivery
The sofas with delivery daye before Christmas are still not delivered.
The issue is that there is no quality control before shipping expensive goods to their customers. And the "expensive" lamps where almost 50% were broken seems to be cheap stuff from Asia sold expensive.
Even IKEA has better routines to secure quality than Bolia. Never again.
10 December 2025
Unprompted review
Reply from BOLIA
Hi Anders,
Thank you for your review.
We are very sorry that you received damaged products - this is certainly not the service we want to provide. I can assure you that quality control checks are carried out before products are shipped from our manufacturer. We would like to look into your case. Please provide your order number or send us an email.
We look forward to hearing from you.
I wish you a lovely day.
Best regards,
Mathilde, BOLIA
Very good service
2 December 2025
Reply from BOLIA
Hi Andra
We are delighted that you like our service. Thank you very much for your feedback.
Have a wonderful day!
Best regards,
Mathilde, BOLIA
Amazing service in the store
Amazing service in the store. They truly know what they are talking about and have an interest in the customer being happy.
23 November 2025
Reply from BOLIA
Hi Carolin,
Thank you so much for your wonderful feedback.
We are delighted that you had a good experience in our store and that you received good service.
Have a great day!
Best regards,
Mathilde, BOLIA
Exceptional Service and a Perfect Sofa!
We were absolutely delighted with the service we received from Beata at the Bolia Vesterbro Store! She was instrumental in helping us select the perfect sofa for our family. Shopping for furniture with small kids can be stressful, but Beata created such a welcoming and relaxed environment that it made the experience enjoyable. Highly recommend her assistance to anyone looking for great service!
23 November 2025
Reply from BOLIA
Hi Indira,
We are delighted to hear that you had a positive experience in the store. We will forward your feedback to them. Thank you very much for your wonderful review.
I wish you a lovely day!
Best regards,
Mathilde, BOLIA
Super good customer service
Vi contacted the customer service because the rubbish band we have on our extendable table was broken.
Mathlide from the customer service was super nice to help eventhough i was not able to provide our reciept (coz we bought it 9 yrs old). She was able to identify the brand and ordered the replacement for us.
Very happy with the efter sales service.
18 November 2025
Reply from BOLIA
Hi Candy
Thank you so much for your wonderful review. We are very happy to hear that you received good service from us. We greatly appreciate your feedback.
Have a lovely day!
Best regards,
Mathilde, BOLIA
Found the lamps I wanted in shop
Found the lamps I wanted in shop, and the nice assistant immediately said that I would get Black Friday discount. Wonderful service.
18 November 2025
Reply from BOLIA
Hi Mona,
Thank you so much for your feedback. We are delighted to hear that you received good service in the store.
We hope you will enjoy the lamps!
Have a wonderful day.
Best regards,
Mathilde, BOLIA
NEVER BUY FROM THIS PLACE !
NEVER BUY A SOFA FROM THIS PLACE !
Really bad QUALITY and no help OR ANSWERS FROM SO CALLED CUSTOMER SERVICE when product does not live up to their promises !!!!
3 November 2025
Unprompted review
Reply from BOLIA
Hi Martin,
Thank you for your feedback.
We sincerely apologize that you are not satisfied with the quality of our products. We would very much like to investigate your case. Would you please provide your order number or send us an email?
We look forward to hearing from you.
I wish you a lovely day.
Best regards,
Mathilde, BOLIA
Fantastic service
Fantastic service. New to the city and will be return for future home goods purchases.
28 October 2025
Reply from BOLIA
Hi Noah,
Thank you so much for your feedback!
We are delighted to hear that you like our furniture and that you will be returning in the future.
We wish you a lovely day.
Best regards,
Mathilde, BOLIA
Reply from BOLIA
Hi,
Thank you so much for your positive feedback. We are delighted to hear that you received good service.
We wish you a wonderful day.
Best regards,
Mathilde, BOLIA
super service
27 October 2025
Reply from BOLIA
Hej Søren
Tusind tak for din positive feedback!
Det glæder os meget, at du har fået god service hos os.
Jeg ønsker dig en skøn dag.
De bedste hilsner,
Mathilde, BOLIA
No pressure to make a purchase
The charming Swedish lady in Lyngby at no time made me feel pressurised to make a purchase. She was very informed about the product and was able to answer all my questions in a calm and very friendly manner.
This made me feel very comfortable in making what was a considerable purchase for me.
1 October 2025
Unprompted review
Reply from BOLIA
Hi Victoria,
Thank you for your review. We will pass on your sweet message to our team in Lyngby.
Best regards,
Stine, BOLIA
I bought a lamp and it was broken on…
I bought a lamp and it was broken on arrival. Contacted customer service team, they took a week to reply and said that because the item was on sale they couldn’t replace. Absolute joke.
15 September 2025
Unprompted review
Reply from BOLIA
Hi Mark,
Thank you for your review!
I’m very sorry to hear that you are not satisfied with your experience with us. I would really like to look into the case if you could either provide your order number or send us an email. We look forward to hearing from you so that we hopefully can find a good solution.
Have a great day!
Best Regards,
Mathilde, BOLIA.
Reply from BOLIA
Hi Sandra,
Thank you so much for your feedback. We are glad we could help you and solve the problem.
Have a great day!
Best regards,
Mathilde, BOLIA.
Moving to Denmark has been made much…
Moving to Denmark has been made much easier by the support, friendliness and patience of the Copenhagen City team. Very smooth process so far and hopefully the delivery matches this
3 September 2025
Reply from BOLIA
Hi Justin,
Thank you so much for the review. We are so happy to hear that you had a good experience in our store and hope delivery goes well.
Best regards,
Stine, BOLIA
Reply from BOLIA
Hi Natalia,
Thank you so much for your lovely feedback!
We are delighted to hear that you had a good experience with our service.
I wish you a great day!
Best regards,
Mathilde, BOLIA
I am always happy about Bolia's product…
I am always happy about Bolia's product and their service.
6 July 2025
Reply from BOLIA
Hi Mana
Thank you so much for your review!
We're delighted to hear that you were happy with the service and products you received from us.
Have a lovely day!
Best regards,
Mathilde, BOLIA
I have received a broken coffee table:(
25 May 2025
Reply from BOLIA
Hi there,
Thank you for reaching out to us and for your review.
I'll get back to you as soon as possible via e-mail with a solution.
We always do our best to ensure that our marble furniture is delivered safely, but unfortunately, it seems this piece was damaged during transport.
Please accept our sincere apologies for the inconvenience. We'll do everything we can to resolve this quickly.
Best regards,
Stine / BOLIA
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