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Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent taste and high quality, often highlighting the natural ingredients and nutritional value. Many appreciate the convenience of the products for healthy eating and on-the-go lifestyles, with delivery service frequently noted as quick, reliable, and well-packaged. However, some people were dissatisfied with specific product issues, such as missing ingredients in certain meals or an unappealing texture and lack of flavor in others. A few customers also reported receiving spoiled or clumpy protein drinks, even within their expiry dates, which they found undrinkable.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the delicious taste and high... See more

Quality

Users describe positive interactions with quality, highlighting that products are tasty, nutritionally... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the fast and efficient delivery, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am currently going through being diagnosed with gastrointestinal problems and i have dropped at least 3 dress sizes and developed an issue with food. Bol power shakes helped me get energy back into... See more

Rated 5 out of 5 stars

Very quick delivery. Well packed and tastes great. We need some emergency items for our sporty children when they're racing between netball matches and athletics and needed something for those days fu... See more

Company replied

Rated 5 out of 5 stars

I cannot express enough with words how freaking delicious these power shakes taste!!! 🤤😋👌🏻 Literally every flavour is soooo yummy!!! Not only are they packed with flavours from outta this world... See more

Company replied

Rated 5 out of 5 stars

I’ve tried quite a few protein drinks over the years, and Bol Foods Protein Drinks are the best I’ve come across. The taste is genuinely impressive - smooth, not overly sweet, and actually enjo... See more

Company replied


Company details

  1. Food Manufacturer

Written by the company

Inspiring the world to eat more plants, better for you and kinder to the planet. We promise our globally inspired food will always deliver a taste sensation. For more information on our range, our packaging and our promises, visit www.bolfoods.com


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

218 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 2 out of 5 stars

BOL protein soups have false advertising

BOL protein soups have false advertising. They claim to have 23g of protein per pot but they have intentionally misled consumers. The pot contains 23% protein. NOT GRAMS. It actually contains 11g. FALSE ADVERTISING. Isn't that illegal BOL?

7 December 2022
Unprompted review
BOL Foods logo

Reply from BOL Foods

Hi Ellie, thanks for getting in touch, the 23g of protein is per the 600g container. The 11.7g is per 300g serving as each container provides two servings. I hope this clears things up and we're sorry if this wasn't clear. All the best!

Rated 5 out of 5 stars

Tasty

Tasty! Healthy! Milkshakes are a worthy treat! Can I just ask to have a pot with aubergines, red pepper, onion and tomatoes and salt, and no other spices! Please!!! Anything else is just Spectacular!

2 December 2022
Unprompted review
BOL Foods logo

Reply from BOL Foods

Thank you for getting in touch! We really appreciate the feedback and we're proud to be such a treat. I've passed your ideas onto our innovation team, be sure to follow our Instagram for all out latest launches in the future.

Rated 2 out of 5 stars

I placed my order nearly 2 weeks and I…

I placed my order nearly 2 weeks and I am still waiting on a delivery date. Although customer services are quick to respond to my emails they have not yet resolved the issue with the courier saying they do not have the items.

I will not be ordering from them again.

1 December 2022
Unprompted review
BOL Foods logo

Reply from BOL Foods

Hi Sean, thanks for getting in touch. We hope we have managed to resolve some of your frustrations. We'd like to apologise that we couldn't deliver the service we aim to this time but also thank you for your feedback, it really helps us continue to improve our service and experience. If you have any other concerns please follow up our conversations over at hello@bolfoods.co. All the best, BŌL

Rated 5 out of 5 stars

Delicious food

Delicious food, the whole range is very wholesome and tasty, make for a very yummy lunch!

30 November 2022
Unprompted review
BOL Foods logo

Reply from BOL Foods

Always great to hear! Thank you so much for your great feedback, glad we've made your lunchtimes yummier.

Rated 5 out of 5 stars

Very quick response

Love this company, esp for the shakes!

I have recently got a few of them on offer in Tesco + Waitrose. When they are normal price just buy one though as not cheap!

Can't wait for them to bring out new flavours of Soups/Shakes.

I highly recommend this brand. 😃

23 November 2022
Unprompted review
BOL Foods logo

Reply from BOL Foods

Thank you! We love your feedback! be sure to give us a follow on instagram @bolfoods to keep an eye out for any giveaways or news on our new launches

Rated 1 out of 5 stars

The quality and quantity are on a downward spiral

As someone who has been eating these meals since the Innocent veg & noodle pot days, I have noticed a dramatic decline in quality, taste, volume, and value for money.

Given that Bol was founded by a former pro-athlete, I am surprised that they are not substantial 'meal' pots (often <300 calories) and are consequently very overpriced for a tiny portion of vegetables (i.e. the cost:calorie ratio is very off).

In this COL + Food insecurity crisis, in a time when we are encouraging a higher intake of plant-based meals (climate change), I would sincerely recommend that BOL fills their pots to consitute a more nutritionally balanced meal (400-600 cals) and/or lowers the costs.

I for one, a former daily consumer of BOL, can now only justify buying them when they are on a generous offer and/or reduced.

19 November 2022
Unprompted review
Rated 5 out of 5 stars

Good Quality Products and Good Customer Service

I particularly enjoyed BOL's Roasted Red Pepper and Tomato Protein Boosting Power Soup. Lots of flavour without adding sugar. I emailed BOL to tell them how much I'd liked it, got a very nice email in return and some vouchers sent to me. Really friendly company with a personal touch and very tasty products.

8 November 2022
Unprompted review
BOL Foods logo

Reply from BOL Foods

A huge thanks for your feedback. It is so great to hear you've been loving our Roasted Red Pepper and Tomato Protein Boosting Power Soup. We love hearing feedback so please do continue to let us know how you’re finding our recipes.

Eat plants, love life.
Team BOL

Rated 5 out of 5 stars

BOL Korean Sweet Chilly Ramen

Tried the Korean Sweet Chilly Ramen, and it was excellent. I was so impressed, that I contacted BOL to give them some well deserved praise.
I love the company ethic and would recommend everyone tries their food.

30 September 2022
Unprompted review
BOL Foods logo

Reply from BOL Foods

Thanks so much for your lovely feedback on the Korean Sweet Chilli Ramen Posh Noodles. We're so glad to have you as a BOLiever.

Eat plants, love life,
Team BOL

Rated 1 out of 5 stars

Made me ill

Had one of the curry veg pots last week and was violently ill from food poisoning 6 hours later.

Will never buy this brand again. Something wrong at the factory causing contaminated food.

18 October 2022
Unprompted review
BOL Foods logo

Reply from BOL Foods

Hi Dawn,

Thanks for getting in touch, we're extremely sorry to hear about your recent experience.
Please could you send us an email at hello@bolfoods.com so one of our technicians can get in touch for some more details.

Thanks,
Team BOL x

Rated 1 out of 5 stars

BOL butternut squash and chilli soup

BOL butternut squash and chilli soup.
Oh you have it so so wrong.
Flavourless baby soup with so little taste I tried unsuccessfully to add things to it but it actually reminded me of baby food.
Each jar might as you say contain good things but it does not mean I have to suffer and I had to throw it away down the sink. Are you food vetting people frightened to tell you the truth.

21 October 2022
Unprompted review
BOL Foods logo

Reply from BOL Foods

Thank you for your feedback. We're really gutted to hear this, please be assured that this is far from the experience we're looking to provide. We work hard to make sure all of our BŌL recipes are nutritious and delicious and it sounds like on this occasion this has fallen short of our standards. Please could you drop us an email over at hello@bolfoods.com so we can follow up with you directly on this?

Eat plants, love life,
Team BOL

Rated 1 out of 5 stars

Terrible food poisoning

I have terrible food poisoning from a protein boosting BOL soup. There is no question it was that as i didn't eat anything else and there was something odd in retrospect. I was horribly sick within 2 hours of consuming and still am. Terrible experience. It was my first BOL soup. Never ever again.

17 October 2022
Unprompted review
BOL Foods logo

Reply from BOL Foods

Hi Sarah,

Thanks for getting in touch, we're extremely sorry to hear about your recent experience.
Please could you send us an email at hello@bolfoods.com so one of our technicians can get in touch for some more details.

Thanks,
Team BOL x

Rated 5 out of 5 stars

Hearty

Hearty, and healthy , I’m not vegetarian but I always head to the chilled section in my local shop to see what’s still available. I exercise a lot yet these soups still fill me up

2 October 2022
Unprompted review
BOL Foods logo

Reply from BOL Foods

Thanks so much for your feedback. You definitely don't have to be veggie to enjoy a BŌL, all you need is a hearty appetite for healthy and deliciously tasty meals! Be sure to follow our Instagram for updates on all things BŌL.

Rated 4 out of 5 stars

Bol soups were wonderful, then terrible, then wonderful again

[Edit] New Review:
I tried them again a few months ago and they're back to like they used to be - lovely and thick. I don't think the stats on the label have changed but there's far more in there than there was a year or so ago.

Original 1 star review:
Bol soups used to be wonderful for a quick, healthy, and nice vegan meal. The pea and spinach one had:

4 of 5-a-day,
35g protein,
42g of fibre,

And it was nice. I noticed this week that they started tasting weak and unpleasant, and found that those numbers have changed to:

3 of 5-a-day,
18g protein,
19g of fibre.

So they've just removed about 40-50% of the good bits and replaced them with water. A quick look at the butternut squash looks like a similar issue.

If they just increased the price or decreased the size by 15% or something due to inflation, that would be reasonable at the moment. But they haven't changed the size or price, just decreased the quality by 40-50%.

In addition I don't think they've changed the salt content, though I don't have the previous nutrition information to hand. So the salt/goodness ratio is also much worse.

I used to eat about 4 Bol soups per week. Won't be doing that anymore. I wonder if the "great taste" award sticker refers to the current iteration or the good one...

28 September 2022
Unprompted review
BOL Foods logo

Reply from BOL Foods

Thanks for your feedback. We work hard to make sure all of our BŌL recipes are equally delicious and nutritious, and we are committed to never containing any 'red's' in our nutritionals on the traffic light food labelling system. We pride ourselves on packing our products full of fresh veg however fresh ingredients can be prone to nutritional value change and so industry standard testing is conducted on a routine basis. Any packaging updates reflect the results of this routine nutritional testing.

If you want to know about more this or find out more about some of our other range such as our high protein One Pot Meals or nutritionally complete Power Shakes, please feel free to email us at hello@bolfoods.com or drop us a DM on instagram.

Eat plants, love life,
Team BOL

Rated 5 out of 5 stars

Bol power shake! Damn good!

I had a lovely BOL Power Shake, chocolate and peanut butter following a 10k run. It was so so good! The taste was phenomenal, so thick and creamy. It felt like it was a really naughty shake, almost like a pudding. But it was actually a meal! Packed with 26 essential vitamins and minerals and 20g of protein!

Definitely a must have and I’m off to find the other flavours now!

25 September 2022
Unprompted review
BOL Foods logo

Reply from BOL Foods

Thank you so much for taking the time to get in touch! We're so glad we could help and to hear that you're such a BŌLiever. Head over to our Instagram @bolfoods if you want to stay updated on new product launches and more!

Eat plants, love life.
Team BOL

Rated 5 out of 5 stars

I love the one pot meals

I love the one pot meals, my current favourite it the Piri Piri Sweet Potato Stew. The meals are filling and tasty and so easy to pop in the microwave or cook on the job, whatever your preference is. I can’t recommend them highly enough.

21 September 2022
Unprompted review
Rated 5 out of 5 stars

Amazing for my busy vegan lifestyle: healthy and delicious

I don’t normally do reviews but just wanted to say, I love Bol products!! I’ve been stuck in with a horrible cold and they’ve been getting me through. I especially love the smoky bean pot and protein booster. Thank you, Bol, as it’s hard as a vegan with a busy lifestyle, and who is not a fabulous cook, to get quick but proper meals that are healthy and delicious :)

22 September 2022
Unprompted review
Rated 1 out of 5 stars

Has the Thai one before and loved it !

Has the Thai one before and loved it !! This time tasted disgusting so tried katsu tasted exactly the same sweet and like it was off !! never again had to spit it out offered up to son and said worst thing he ever tasted !! Waste of money !!! What have you done to it !!! yuk !!!

22 July 2022
Unprompted review
Rated 5 out of 5 stars

Sweet Chilli Ramen

I had the Korean Sweet Chilli Ramen Posh Noodles for lunch, and I thought they were fab! A really lovely sauce. Not hot-spicy, but nice and flavoursome, and the sauce was thick so it held onto the noodles. Yum!

20 July 2022
Unprompted review

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