Ordered on line raid delivery Well made product friendly service Telephone query well handled Have ordered from this company a number of times. always impressed Recommended
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I ordered my A4 oak picture frame with gold trim to show off my degree certificate. It was not expensive but from the photos looked elegant and beautiful. When I received it I was over the moon. It fr... See more
Extraordinarily good! Clear and thorough emails with notice of shipping, the receipt and the fact that I had specific delivery requirements. First-class packaging and absolutely fabulous frames!... See more
I just took delivery of a second beech picture frame. Both of the frames are perfect. Ordering online is simple due to the way options are presented to the buyer, which makes it easy to order the c... See more
Contact info
1 Bensham Street, NE35 9LN, Boldon, United Kingdom
- sales@boldonframing.co.uk
- boldonframing.co.uk
4.4
Excellent
374 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 24 hours
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Very reasonable prices and a good…
Very reasonable prices and a good choice of sizes.
I bought 2 shadow box frames for the fraction of the cost elsewhere. Good quality and the items were packed very well and delivered quickly!
29 October 2025
Great products and quickly delivered.
29 October 2025
Great product for no fuss medal…
Great product for no fuss medal framing. I was able to order the perfect frame after discussing my requirement with a member of staff. Thank you.
29 October 2025
The picture frames are very good and…
The picture frames are very good and are reasonably priced.
Any problems are sorted out very quickly and efficiently
29 October 2025
Great!
Great service great delivery time, very helpful when I contacted them.
Just please can you not use that white plastic strip in your packaging. Its damaging for the environment and recyclable.
29 October 2025
Frame
Easy website to navigate to choose the style and colour of frame I wanted, arrived well packaged on time and was as I expected, now up on my wall looking lovely
29 October 2025
Excellent quality at a reasonable price
28 October 2025
Beautiful and elegant frame
I ordered my A4 oak picture frame with gold trim to show off my degree certificate. It was not expensive but from the photos looked elegant and beautiful. When I received it I was over the moon. It frames my certificate beautifully and I couldn’t be happier with it.
28 October 2025
Unprompted review
The "glass like" plastic came mat and…
The "glass like" plastic came mat and chipped, so it was impossible to actually see the photos and we had to get a completely new glass fitted. A waste of money.
27 September 2025
Great service and delivery
Great service and delivery. Second time of ordering frames from boldon.
27 September 2025
Order refunded without explanation
Ordered a box frame direct after seeing what I wanted on ebay. Payment went through ok, and first thing the next morning I had 3 seperate emails confirming the order, sending the invoice, and confirming shipping with a tracking number.
In the afternoon I get an email saying my order had been refunded, with no explanation or apology, apparently AFTER my order had been dispatched.
I emailed that evening to ask for clarification, and hopefully get an apology, but had no response for the whole of the next day (today), and am still waiting. Good customer service obviously isn't a priority
9 September 2025
Unprompted review
Quick delivery and a very reasonably…
Quick delivery and a very reasonably priced frame.
Will shop again. Thanks
28 August 2025
Good range of frames
Good range of frames, affordable
Website good to Navigate. Delivered quickly
29 August 2025
Good company to do business with
Good company to do business with. My only wish is that glass was used with the frame
28 August 2025
All sorted!
Sent wrong size frame and still haven't got back to me - but have asked for a review! Quicker to use the contact email address on the website, rather than filling out the form - got back to me straight away and all sorted
28 August 2025
Reply from Boldon Picture Framing
I am very sorry that you have received the wrong size frame, can you get in touch so that we can help you with this?
Thank you lovely frame
28 August 2025
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