The internet connection is always strong and the customer service is kind, helpful and reliable! We’re very happy with our Boingo service!
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The wireless service is great no problems!
Boingo lives up to the word "Care" in their Customer Care. Their trained agents are able to quickly troubleshoot and assist general and specific questions related to my inquires. Having them available... See more
Very wonderful experience including customer service. Bingo is the way to go!
Company replied
Company details
Written by the company
Boingo connects you to the people and things you love with our 1 million+ Wi-Fi hotspots around the world.
Contact info
United States
- 800-880-4117
- support@boingo.com
- boingo.com
4.1
Great
535 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Boingo Wireless
Hi Devin,
Thank you for your feedback. We're happy to hear you are having an awesome wifi experience. Hope you have an enjoyable day!
Best Regards,
Art
Reply from Boingo Wireless
Hi Travarious,
Thank you for your feedback. Please contact us or send us an email at wecare@boingo.com. We'll take a look at the network in your area and your building as well. We look forward to working with you on this matter. Thank you for choosing Boingo Wireless and have a fantastic day!
Best Regards,
Art
Reply from Boingo Wireless
Hi Ramiro,
Thank you for your 5-Star review. We appreciate your awesome review. Thank you for choosing Boingo Wireless and have an amazing day!
Best Regards,
Art
Reply from Boingo Wireless
Hi Juan,
Thank you for your 5-Star review and your kind words. Thank you for choosing Boingo Wireless and have a fantastic day!
Best Regards,
Art
It was good internet for what I had in…
It was good internet for what I had in the barracks
24 July 2025
Unprompted review
Reply from Boingo Wireless
Hi Benjamin,
Thank you for your 5-Star review. We are glad you had a great Wi-Fi experience at your barracks. Thank you for choosing Boingo Wireless and have an amazing day!
Best Regards,
Art
Reply from Boingo Wireless
Hi Josue,
Thank you for your 5-Star review. Your Boingo Wireless account can also be used worldwide including Airports and other military bases wherever Boingo Wireless is available. Thank you for choosing Boingo Wireless and have an amazing day!
Best Regards,
Art
It’s very well put together
26 September 2025
Unprompted review
Reply from Boingo Wireless
Hi Iyanna,
Thank you for your 5-Star review. We appreciate your incredible compliment. Thank you for choosing Boingo Wireless and have a fantastic day!
Best Regards,
Art
Need more devices to add
26 September 2025
Unprompted review
Reply from Boingo Wireless
Hi Ariel,
Thank you for your 4-Star review. It's great to hear you are having an amazing Wi-Fi experience. Thank you for choosing Boingo Wireless and have an awesome day!
Best Regards,
Art
Reply from Boingo Wireless
Hi Sadie,
Thank you for your 5-Star review. It's awesome to hear you are having a great experience with Boingo Wireless. Thank you for choosing Boingo Wireless and have an amazing day!
Best Regards,
Art
The wireless service is great no…
The wireless service is great no problems!
26 September 2025
Unprompted review
They have a table
26 September 2025
Unprompted review
Perfect for being in the Barracks and…
Perfect for being in the Barracks and works smooth
26 September 2025
Unprompted review
Welcome to the booth with open arms…
Welcome to the booth with open arms very nice people!
26 September 2025
Unprompted review
Good WiFi and good internet speeds.
Good WiFi and good internet speeds.
3 September 2025
Unprompted review
Reply from Boingo Wireless
Hi Angela,
That sounds refreshing. Have an enjoyable day.
Thanks,
Art
Great people and great experience also…
Great people and great experience also really live their energy
26 September 2025
Unprompted review
Reply from Boingo Wireless
Hi Diasya,
Thank you for your 5-Star review. We are glad you had an amazing experience with our friendly staff. Thank you for choosing Boingo Wireless and have an amazing day!
Best Regards,
Art
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