LPG Condenser Boiler Slight hitch on installation date but kept in the loop and rescheduled quickly. Fitters arrived and installed the new boiler with no fuss and quite fast. They cleaned up as they... See more
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Review summary
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Reviews shaping this summary
Would highly recommend, work was completed quickly and to a high standard, they were also happy to schedule around other commitments, which was a big help. The engineer went above and beyond as... See more
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Had a great service from start to finish. Excellent quote with a follow up call to explain any details. Job booked in very quickly. Engineer arrived exactly on time and had GasSafe ID ready, as req... See more
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Boilerhut were friendly, professional and very available by phone.Their engineers who installed my new boiler, Rob and Johnjo from Skegness, really went above and beyond.They were efficient, on time a... See more
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Company details
Written by the company
Boilerhut Ltd are an online Boiler and Central Heating installation company, covering all of the UK with our head office based in Cardiff. We specialise in installing high quality Gas, Oil, LPG and Biomass Boilers for Homeowners and Businesses. We are highly focused on combining these boilers with renewable energy devices that save money whilst reducing your carbon footprint. We are Approved Installers with major boiler manufacturers like Viessmann and Grant. Our staff are highly trained in all aspects of this market to ensure that our clients receive the best possible advice and customer service from start to finish. We provide a friendly and professional service and we could help you save money. Also all our engineers are all Gas Safe Registered, and APHC Certified giving you the peace of mind that you’re in safe hands. Not only is Boilerhut Gas Safe registered, but we are PAS 2030 accredited which means we work to a higher standard and maintain a quality management system. We have installed 1000s of boilers across the UK helping many clients save up to £590 per year by switching to a new A-rated condensing boiler, new controls and energy saving devices unique to Boilerhut.
Contact info
UK Head Office - Boilerhut, Above Willis Systems, Lamby Way Industrial Park, Wentloog Avenue, CF3 2EX, Cardiff, United Kingdom
- 02920099898
- sales@boilerhut.co.uk
- boilerhut.co.uk
4.9
Excellent
1K reviews
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Hasn’t replied to negative reviews
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Fantastic sales, installation and great quality combi.
Fantastic sales experience and advice, superbly quick install date arranged, expert friendly and efficient installation engineer. Outstanding boiler being a Viessmann Vitodens 050-W 35kW Combination Boiler
22 November 2024
Unprompted review
Reply from Boilerhut
Thank you for your Review and for choosing Boilerhut, it is greatly appreciated.
Excellent!
Boilerhut was able to solve a very serious problem at very short notice; installing an excellent boiler very efficiently - excellent service thank you.
25 November 2024
Reply from Boilerhut
Thank you for your Review and for choosing Boilerhut, it is greatly appreciated.
Good service & communication
Mark worked very hard to complete the installation in one day. The communication before and after installation was very good.
21 November 2024
The engineer was friendly and…
The engineer was friendly and efficient. Left the are clean and tidy.
16 October 2024
Reply from Boilerhut
Thank you for your Review and for choosing Boilerhut, it is greatly appreciated.
Had problem with pressure drop on…
Had problem with pressure drop on Navien boiler leaving us with no heating and hot water.
Was talked through the process by phone and within minutes pressure drop corrected.
Great firm. Excellent service
5 November 2024
Unprompted review
Reply from Boilerhut
Thank you for your Review, it is greatly appreciated.
Great service
From the initial phone call to fitting and usage, every aspect was covered quickly and professionally. Great service.
7 November 2024
Reply from Boilerhut
Thank you for your Review and for choosing Boilerhut, it is greatly appreciated.
Super concerned to receive an early…
Super concerned to receive an early morning call from my tenants saying no hot water on the new boiler fitted in April.
What a relief to have Phil, manager of the Operations team at Boilerhut, on the phone at 9am sharp and the situation resolved in seconds. Super grateful!
6 November 2024
Unprompted review
Reply from Boilerhut
Thank you for your Review, it is greatly appreciated.
Idiots
Don't give this company your details. Repeatedly called and left messages on multiple numbers. Do they really think that's a good way to treat customers.
5 November 2024
Unprompted review
Reply from Boilerhut
You are not a Boilerhut Customer and we have reported this Review to Trustpilot requesting this spurious Review to be taken down.
Reply from Boilerhut
Thank you for your Review and for choosing Boilerhut, it is greatly appreciated.
Installed next day from going on line…
Installed next day from going on line and all working fine by end of day
Very happy with all work done
24 October 2024
Unprompted review
Reply from Boilerhut
Thank you for your Review and for choosing Boilerhut, it is greatly appreciated.
The boiler installation work went…
The boiler installation work went smoothly and successfully. The engineer was nice, explained everything. After finishing the work he left everything tidy.
30 October 2024
Reply from Boilerhut
Thank you for your Review and for choosing Boilerhut, it is greatly appreciated.
Good Sales & Good Install
I wondered about using a non local company to upgrade my boiler. I needn't have worried.
The Sales service was excellent. Good advise, recognition of issues, good responses - overall I felt confident - Well done Paul
The install was very well done by a knowledgable engineer. Lots of suggestions and advise which I appreciated. Well done Matteo
Overall, Boilerhut did a very good job at a good price> I would be happy to recommend them.
28 October 2024
Reply from Boilerhut
Thank you very much for your feedback and for choosing and recommending Boilerhut, it is greatly appreciated.
Competent and professional
Competent and professional. The people I had contact with knew what they were talking about and what they were doing. Timely installation.
16 October 2024
Reply from Boilerhut
Thank you for your Review and for choosing Boilerhut, it is greatly appreciated.
Great service & communication
Great service & communication, would recommend for your new boiler
22 October 2024
Reply from Boilerhut
Thank you for your Review and for recommending Boilerhut, it is greatly appreciated.
Reply from Boilerhut
Thank you for your Review and for recommending Boilerhut, it is greatly appreciated.
Excellent Customer Support 👌
We had some issues with our external combi boiler. Boilerhut worked tiressly with the boiler manufacturer to install new boiler. The new boiler is working very well. Phil Kavanagh, customer service, was great in his support to organise the installation and he followed up all the way to ensure that the boiler is installed and works satisfactory. I am very happy with with Phil and his excellent support. Thanks Jay
22 August 2024
Unprompted review
Reply from Boilerhut
Thank you for your Feedback and for choosing Boilerhut, it is greatly appreciated.
Boiler installation
Great service from the boilethut team from the initial requirement to the installation. We had a tight schedule to get the work done and they delivered
7 October 2024
Reply from Boilerhut
Thank you for your Review and for choosing Boilerhut, it is greatly appreciated.
Viessmann Boiler installation
Kept me informed of progress of my order and when there was a glitch in obtaining the boiler arranged another installation date. Matteo who installed the boiler was very efficient and helpful.
2 October 2024
Reply from Boilerhut
Thank you for your Review and for choosing Boilerhut, it is greatly appreciated.
Great ongoing support post boiler install
BoilerHut installed entire LPG gas heating system including Viessmann boiler in 2022. Did a great job.
10 year warranty. Had an issue with the radiators not heating up Oct-24. Rang BoilerHut who could remotely see that the boiler was fine and talked me through some simple fault identification tests. We couldn’t fix it and they proactively arranged a Viessmann engineer on my behalf. Problem was a diverter that was likely jammed. All fixed now.
Great support, they don’t just sell you a boiler and disappear. Thanks guys.
2 October 2024
Unprompted review
Reply from Boilerhut
Thank you for your Review and for choosing Boilerhut, it is greatly apprecaited.
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