Boiler Booker Reviews 

23
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great service! I have used Boiler Booker a few times after being told I need to get my boiler tested annually... and was shocked to find the going rate elsewhere was easily several times that of the... See more

Company replied

Rated 5 out of 5 stars

I recommend Boiler Booker in a heartbeat! Before getting onto a group booking I have (almost) never serviced my boiler, mostly because it seemed daunting. With these guys, I didn't have to search... See more

Company replied

Rated 5 out of 5 stars

British Gas were terrible and kept letting me down with their home care plan. So I went for an annual service with my neighbours through Boiler Booker and am well happy with my savings.

Company replied

Rated 5 out of 5 stars

Great service! Boiler stoped working on the Wednesday night and Tom came out to see us the next morning a 9am. He fixed the problem in no time and provided great advice on maintenance. Took the tim... See more

Company replied

Company details

  1. Plumber

Information provided by various external sources

Take the hassle out of finding a heating engineer and join a group booking. The more people booked in your postcode, the less you pay. BoilerBooker engineers service boilers, unvented hot water cylinders and heating interface units.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(23)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good

Very good. Professional service. Fast and efficient. I trust them.

20 July 2020
Unprompted review
Boiler Booker logo

Reply from Boiler Booker

Thanks a lot, Sarah. See you next year!

Rated 5 out of 5 stars

Excellent communication and prompt…

Excellent communication and prompt service, the price is very reasonable. Will recommend!

17 July 2020
Unprompted review
Boiler Booker logo

Reply from Boiler Booker

Thank you, Ling. We look forward to seeing you again next year for your annual service!

Rated 5 out of 5 stars

Great service- have used several times and will continue to do so

Great service! I have used Boiler Booker a few times after being told I need to get my boiler tested annually... and was shocked to find the going rate elsewhere was easily several times that of the prices offered by Boiler Booker.
The process is easy- with a confirmation sent prior to the actual appointment. I've been part of a group booking with others in my block of flats and have been happy with the engineers each time. Would recommend to anyone needing an annual servicing.

8 June 2020
Unprompted review
Boiler Booker logo

Reply from Boiler Booker

Thanks so much for the feedback. We're looking forward to seeing you on your next annual service!

Rated 5 out of 5 stars

I recommend BoilerBooker in a heartbeat.

I recommend Boiler Booker in a heartbeat!

Before getting onto a group booking I have (almost) never serviced my boiler, mostly because it seemed daunting. With these guys, I didn't have to search for hours and wait for a myriad of quotes, or worse yet, just pay extortionate just cause I just can't be bothered anymore.

Used the service three times already and will definitely be back. Thanks, Philippe and the team!

2 April 2020
Unprompted review
Boiler Booker logo

Reply from Boiler Booker

Thanks Edgar! Great to have you in the group bookings.

Rated 5 out of 5 stars

Great service

Great service! Super easy to deal with.
Saved me money. I would recommend and I will definitely be using again.

8 January 2020
Unprompted review
Boiler Booker logo

Reply from Boiler Booker

Thanks for taking the time to review us, Caroline. We're glad we were able to save you money on your boiler service. Look forward to seeing you next year!

Rated 5 out of 5 stars

Professional & Great Value

The heating engineer was very professional, on time and diligent. Plus, you get to save £s on your annual check-up. Very happy with them and plan to use the service again next year.

30 October 2019
Unprompted review
Rated 5 out of 5 stars

Quick response

Quick response, very competitive prices, arrived right when they said they would for the appointment. I would definitely book this service again.

18 May 2019
Unprompted review
Rated 5 out of 5 stars

A great and affordable service

A great and affordable service also covering modern HIU cylinders/ heating systems. Found it convenient to suit my busy schedule, with the added benefit that the more bookings contracted and completed in your area, the nicer discount you receive. Would definitely recommend! "Word of mouth" is still the best marketing tool.

4 January 2019
Unprompted review
Boiler Booker logo

Reply from Boiler Booker

Thanks for all the referrals, Rocio. Great to hear you were happy with your discount. Look forward to seeing you again on the next group booking.

Rated 5 out of 5 stars

Great service

Great service. Efficient and trouble free. Serviced boiler in no time and saved me a tidy sum.

29 September 2018
Unprompted review
Boiler Booker logo

Reply from Boiler Booker

Thank you! Glad we were able to save you money on your boiler service.

Rated 5 out of 5 stars

Amazing Service

Amazing Service! Very impressed..

27 September 2018
Unprompted review
Boiler Booker logo

Reply from Boiler Booker

Thank you! You rock.

Rated 5 out of 5 stars

Saved me a packet

Friendly, helpful and professional service that saved me a packet. Will definitely use again.

24 September 2018
Unprompted review
Boiler Booker logo

Reply from Boiler Booker

Thanks, Alex. Glad we were able to save you some money on your boiler service.

Rated 5 out of 5 stars

Boiler service

Was very pleased with this service. Quick, cheap and easy to arrange.

20 September 2018
Unprompted review
Rated 5 out of 5 stars

The booking was easy and very happy…

The booking was easy and very happy with the service. Had a new thermostat installed and also got a scale reducer, as recommended. Engineer arrived on time too. Bonus.

20 September 2018
Unprompted review
Boiler Booker logo

Reply from Boiler Booker

Thanks Andy. Glad you were happy with the service. We hope the scale reducer has been working well.

Rated 5 out of 5 stars

Great service!

Brilliant! I live in a close so managed to get a few of my neighbours involved and saved even more. Thanks BB! See you next year :-)

20 September 2018
Unprompted review
Rated 5 out of 5 stars

Happy customer

After my annual boiler service I had a limescale reducer fitted. It was cheaper than any other quote and the service was great. Tom called me on the day with the exact time he'd be there which was great, no time wasting and hanging around at home all day. Very happy!

Will use again for my annual service next year.

4 September 2018
Unprompted review
Rated 5 out of 5 stars

Great service!

Great service!
Boiler stoped working on the Wednesday night and Tom came out to see us the next morning a 9am.
He fixed the problem in no time and provided great advice on maintenance. Took the time to explain what was at fault and why it happens. Fully recommend these guys!

30 August 2018
Unprompted review
Boiler Booker logo

Reply from Boiler Booker

Thanks Kwoky. Glad Tom was able to get the boiler running again super quick.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look