I had a really complicated enquiry, which was dealt with so very helpfully in several emails to and from Vicky in sales, but which finally had to be passed to an equally helpful person in the technic... See more
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Review summary
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The customer service is exceptional! If you remember the time when you weren't dealing with an Ai voice at the of the line, and they listened to what you are saying and dealing with the issue rather... See more
After a fatigue failure of a crucial part of my ageing Body Sculpture exercise bike I gave them a call expecting a negative reply but no! They couldn't do enough for me. Despite the bike being 15+ yea... See more
The rowing machine went together easily and the components are clearly labelled. Just took my time and all went well. There was a slight defect with one component, so I called the number and everyon... See more
Company details
Written by the company
Body Sculpture is a reliable manufacturer of fitness accessories, equipment, multi-gyms, supplements & more. Body Sculpture is a leading fitness equipment brand dedicated to delivering high-quality, safe, and innovative designed products. This brand is a leading fitness equipment brand specializing in treadmills, dumbbells, yoga accessories, and other home workout essentials. Renowned for offering affordable solutions tailored for home use, we strive to empower individuals to achieve a balanced and healthy lifestyle. Our Mission At Body Sculpture, we believe in promoting wellness and supporting work-life balance through innovative fitness solutions. Our equipment is designed to seamlessly integrate into busy lifestyles, helping individuals prioritize their health without compromising their daily commitments. Diverse Solutions for Every Fitness Journey We cater to a wide range of fitness enthusiasts, from beginners to seasoned home workout devotees, and those exploring Pilates practices. Our product includes versatile options like adjustable dumbbells and customizable treadmill accessories, enabling users to personalize their fitness routines. Quality and Affordability We combine exceptional quality with reasonable pricing, ensuring our products are accessible to households seeking reliable and durable fitness solutions. Exceptional Customer Support We prioritize customer satisfaction through comprehensive after-sales services, including: User Guides: Clear instructions to maximize product benefits. Maintenance Support: Practical advice for product upkeep and longevity. Warranty Assurance: Robust coverage periods and swift responses to customer inquiries, ensuring peace of mind with every purchase. Empowering Health and Balance With Body Sculpture, fitness becomes an achievable goal for everyone, whether you are taking your first steps in a fitness journey or enhancing your home workout setup. Together, we inspire healthier lifestyles, making wellness a part of everyday living. Let Body Sculpture transform your approach to health and fitness today.
Contact info
Morley Carr Road, BD12 0RA, Low Moor, United Kingdom
- 01274 69 38 88
- sales@himarkgroup.co.uk
- bodysculpture.co.uk
4.4
Excellent
111 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 14% of negative reviews
Typically replies within 24 hours
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These were the wrong parts that do not…
These were the wrong parts that do not fit the equipment
6 March 2026
Top service highly recommended .
You queried the part number I requested and rightly so as I'd given the wrong one you had the parts in stock and promptly dispatched the items , an excellent service many thanks, Neil.
16 March 2026
spare parts delivered very quickly
very good customer care to advise what to order and then quick turn around on order
16 March 2026
Very Helpful and prompt service
Andy was really helpful with my purchase and ensured that it was dispatched that day.
25 February 2026
Absolutely love my new dumbbells
Absolutely love my new dumbbells, been used every day since I got them so will certainly be well used :) was kept up to date about delivery etc & was all good.
28 January 2026
The customer service is exceptional!
The customer service is exceptional!
If you remember the time when you weren't dealing with an Ai voice at the of the line, and they listened to what you are saying and dealing with the issue rather than reading a script, then you'll love dealing with the Boby Sculpture customer service team.
Customer service how it used to be!
3 February 2026
Couldn’t be happier with my purchase
Couldn’t be happier with my purchase, quality item, at a great price and delivered promptly. Would certainly recommend friends to check out your range instead of opting to navigate around second hand options .
24 January 2026
I have had no notification of where my…
I have had no notification of where my order is or when it’s due even though payment has been taken
15 January 2026
Brilliant customer service
Brilliant customer service. Went above and beyond to resolve my issue.
4 January 2026
Great People and Product
friendly and helpful personnel
looked after me all the way
could not be happier with the product and the service
15 December 2025
Great products with excellent customer service
Straightforward online order process for a great value set of dumbbells for my nephew. After a slight hiccup with delivery, Simon sorted things brilliantly. Highly recommended retailer with brilliant customer service.
4 December 2025
Unprompted review
Have not ordered anything from you!!!!
7 December 2025
Reply from Body Sculpture
Hello Linda. Our records show that you ordered a dumbbell tower from us on the 7th December which you kindly confirmed you received yesterday. Have a lovely Christmas.
Kind regards
Simon
I needed a spare part for a machine and…
I needed a spare part for a machine and the staff at Body Sculpture could not have been more helpful. Excellent people!
1 December 2025
Reply from Body Sculpture
thank you for your kind words Tim. Glad we could help.
kind regards
Simon
Reply from Body Sculpture
Thank you for your excellent review Howard.
kind regards
Simon
Stunning service
We have a an old cross trainer that was given to us many years ago from a friend. The machine is well built and has had a lot of use over the years.
a couple of weeks ago one of the bolts for the pedal snapped (just down to use and age). I reached out to the team at Body Sculpture to see if i could get a spare (not really hoping for much given the age of the machine)
They were prompt and courteous in their responses, but more importantly came through ... I have a new bolt and the machine is operational again. Stunning service
Shout out to Simon Dearing who helped with all of this.
24 November 2025
Reply from Body Sculpture
Hi Paul. Thank you for the kind words and really glad we could come through for you on this one!
kind regards
Simon
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