Wagnum Recovery Reviews 153

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly satisfied with the products, finding them to be of excellent quality and very effective for recovery and circulation issues. The ease of setup and use is frequently highlighted, making the overall user experience positive and straightforward. People also appreciate the fast delivery and the helpfulness of the customer service team when issues arise. However, some people mentioned issues with order fulfillment, including receiving incorrect items or experiencing significant delays in dispatch and delivery, with a lack of communication regarding these problems. A few other people also felt that the quality of certain products did not meet their expectations, describing them as different from what was advertised.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality and... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many reporting issues such as... See more

Order

People report ambiguous experiences with order, with many customers expressing frustration over delays, lack... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the product's ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As an athlete myself I was on the hunt for ways to recovery quicker at home. I have had previous experiences with using compression boots and loved the result so went on the hunt for pair myself. That... See more

Company replied

Rated 5 out of 5 stars

This is amazing. So good In between training sessions and really helps make the extra difference in terms of recovery (which I personally struggle with) - better recovery = better training. As a tra... See more

Company replied

Rated 5 out of 5 stars

I say this is the best mini spark massage i ever invested it’s soo good 👍🏼 I use everyday when my muscles ache. In the past i brought mini massages many different times but seems never good as this... See more

Company replied

Rated 5 out of 5 stars

The buying experience was perfect, delivery was next day even though I didn’t choose express. The product works well and is good quality. I have some circulation issues in my legs, I feel there is som... See more

Company replied


Company details

  1. Massage Supply Store

Written by the company

WAGNUM is built around one purpose: helping people recover better, move better and get more from the lifestyle they love. Our customers are athletes, professionals, fitness lovers and everyday performers who are committed to their goals and passionate about feeling their best. We create recovery products designed to support real routines, from training and performance to relaxation and everyday wellness. At WAGNUM, we focus on quality, practicality and customer experience, helping each person find the right recovery tools for their body, lifestyle and goals. Shop with WAGNUM and experience recovery gear made to support your next move.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

153 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

The buying experience was perfect

The buying experience was perfect, delivery was next day even though I didn’t choose express. The product works well and is good quality. I have some circulation issues in my legs, I feel there is some improvement/relief using the full leg massage sleeves twice a day for a week. Thanks.

25 August 2025
Unprompted review
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Reply from Wagnum Recovery

Hello Stuart, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

body massage australia rocks!

aww i really love these guys

i have gotten a few products from body massage australia now and have never been disappointed, every time i have any problems they are so quick to act i am definitely impressed…..

would 100 percent recommend there products

23 August 2025
Unprompted review
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Reply from Wagnum Recovery

Hello Mathew, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

Wagnum Pro Recovery Boots

Bought the Wagnum Pro Recovery Boots. Shipping was quick and on time. The product is of a great quality, easy to set up and use. I have used them everyday since purchasing and have noticed an improvement in recovery. Highly recommend this product when compared to others, as the quality matches other brands I’ve used and for a lower price point.

13 August 2025
Unprompted review
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Reply from Wagnum Recovery

Hello Dylan, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

Awesome Product, backed by great customer service.

I have had a recent major ACL injury. The compression boots ordered is of high quality and really helps with recovery after intense leg rehab daily.

I love how you can hang the boots up too. Such a great product and easy to use. Well packaged and customer service / communication has been great.

Well worth the wait. Love my Wagnum air compression boots.

1 July 2025
Unprompted review
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Reply from Wagnum Recovery

Hello Ronald, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 1 out of 5 stars

WAGNUM ELITE AIR BOOTS

I ordered Wagnum Elite Airboots on Wednesday 4th June 2025 for my sons 15th birthday and I was told dispatch was supposed to be on 12th June 2025. It is now 20th June 2025 and I have been emailing this company all week with no response from them and no delivery of order. The only tracking details I have received said it is pending by Australia Post and that they have not received the parcel details as of 19th June 2025. Non-existent customer service and no way other than email or Facebook Messenger OR writing a bad review. Will not be recommending this company to anyone!

20 June 2025
Unprompted review
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Reply from Wagnum Recovery

Thank you for your feedback, and we’re genuinely sorry to hear about your experience.

We understand how important it was for your son’s birthday gift to arrive on time, and we deeply regret the delay and any frustration caused. Please know it was never our intention to disappoint you or fall short of your expectations.

We’ve checked our records and can confirm that we responded to your emails during the week — it’s possible our replies may have landed in your spam or promotions folder. If you’re still unable to locate them, please don’t hesitate to reach out again and we’ll be happy to re-send the updates.

The delay in dispatch was due to an unexpectedly high volume of orders during our End of Financial Year event, which temporarily affected our fulfilment schedule. As a small Australian business, we’re doing our best to grow while maintaining high service standards, and we regret not being able to communicate the delays more proactively.

Your order has now been shipped, and you should have received tracking details. If not, please let us know and we’ll follow up immediately. We truly appreciate your patience and again apologise for any inconvenience caused.

Rated 5 out of 5 stars

I like the simplicity of it all

I like the simplicity of it all, actually feels like your getting a massage, the inbuilt compressor is not loud at all. Keen to see how it goes over next few months.

9 June 2025
Unprompted review
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Reply from Wagnum Recovery

Hello Daniel, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

Great recovery

Great quality, easy to use, fits well and a overall excellent recovery work out after a long physical session on the soccer field

3 June 2025
Unprompted review
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Reply from Wagnum Recovery

Hello Pam, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

I bought the elite compression boots…

I bought the elite compression boots and I was a bit skeptical at the price point in comparison to the big names like Normatec. But I have been happily humbled, my legs feel amazing. Running three times a week in the gym 4 and footy on the weekend. I feel great which is an amazing comparison to before I had them when I felt like I’d been hit by a car at the start of each new week.

2 June 2025
Unprompted review
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Reply from Wagnum Recovery

Hello Tyler, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

Such a great product

Such a great product! Quality is on point at an affordable price

1 June 2025
Unprompted review
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Reply from Wagnum Recovery

Hello Blake, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

Easy to order showed up super quick and…

Easy to order showed up super quick and works great on my circulation issues thank you

29 May 2025
Unprompted review
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Reply from Wagnum Recovery

Hello Adam, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

Purchased the elite compression legs

Purchased the elite compression legs. Great product. Very quick delivery. Our footballing son loves them. This old washed up tradie is enjoying them aswell after a long day at work.

23 May 2025
Unprompted review
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Reply from Wagnum Recovery

Hello Richard, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

Love my wagnum leg compression massager…

Love my wagnum leg compression massager it’s really made a difference to my aching legs after each day.

25 May 2025
Unprompted review
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Reply from Wagnum Recovery

Hello Michelle, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

The air elite boots are very good

The air elite boots are very good. I am a rower and use after training and events to help in the recovery. Thst wsy I can back up to compeye in 4 day events

20 May 2025
Unprompted review
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Reply from Wagnum Recovery

Hello Micah, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

Extremely Relaxing

My daughter loves the Wagnum Leg Pro and uses them to help recover and finds them extremely relaxing.

21 May 2025
Unprompted review
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Reply from Wagnum Recovery

Hello Dale, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

Mini Massage gun & Thermarelief pro waist

Mini Massage gun works amazing.
And my wife is loving the heat up back wrap.
Delivery was so quick also.
Very happy.

20 May 2025
Unprompted review
Wagnum Recovery logo

Reply from Wagnum Recovery

Hello Josh, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

I would highly recommend this product

I would highly recommend this product. Fast delivery, easy to use.

19 May 2025
Unprompted review
Wagnum Recovery logo

Reply from Wagnum Recovery

Hello Sarah, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 5 out of 5 stars

Bought your compression boots and I'm…

Bought your compression boots and I'm addicted. Before running and after running. Absolutely amazing!!!
Super fast postage aswell.
All round a fantastic experience.

19 May 2025
Unprompted review
Wagnum Recovery logo

Reply from Wagnum Recovery

Hello Sarah, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.

Rated 2 out of 5 stars

Faulty

Received my Elite boots today and couldn’t wait to try them. They worked perfect for me out of the box. My partner went to use them next and they wouldn’t work. There wasn’t a user guide to troubleshoot and couldn’t find any information online.

14 May 2025
Unprompted review
Wagnum Recovery logo

Reply from Wagnum Recovery

Thank you for your feedback and for choosing the WAGNUM Elite Air Boots!

We're glad to hear they worked perfectly for you right out of the box. As for the issue your partner experienced, we completely understand how frustrating that must have been.

We’ve since been in contact with you and are happy to hear that everything is now working as it should. It turns out the issue was simply due to the air hose not being fully connected, which can sometimes happen with a first-time setup. We’ll take this as a reminder to make our quick-start instructions even clearer moving forward.

If you ever need support, don’t hesitate to reach out, we are here to help. Enjoy the recovery!

Rated 5 out of 5 stars

Tracking number was super quick and…

Tracking number was super quick and packaging was great the boots are the best thing I’ve purchased by far easy to set up and can use them anywhere such a great product for an affordable price.

22 April 2025
Unprompted review
Wagnum Recovery logo

Reply from Wagnum Recovery

Hello Khloe, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM / Body Massager.

Rated 5 out of 5 stars

Dear Wagnum Body Massager


Wagnum Body Massager

Exceptional service and would highly recommend anyone buying recovery equipment to use website. Can’t recommend them enough!

21 April 2025
Unprompted review
Wagnum Recovery logo

Reply from Wagnum Recovery

Hello Barry, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM / Body Massager.

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