Bodykits Reviews 250

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

The quality of the material is very bad a lot of imperfections the cut and the mold is not high quality. We have to add a lot of ponds to the fender like the hold fender. The Conner cut is bad not pro... See more

Rated 2 out of 5 stars

Finally received today….45 years in body shop and I must say worst fiberglass work I’ve ever seen. Back bumper has a 4 inch split in it and over all workmanship we’ll no other but”very shitty” believe... See more

Rated 3 out of 5 stars

I had a couple" hiccups" between a couple manufacturer issues, and a horrible customer service experience with one of their reps at first then Ivan came along and took my situation into his own care a... See more

Rated 5 out of 5 stars

Although I was scared for a couple weeks that I couldn't get a hold of customer service during business hours. Eventually I was emailed back and my product shipped and arrived quickly with only one c... See more

Company details

  1. Car Accessories Store

Information provided by various external sources

We are the Body Kits Super Store! We carry several different bodykits for all makes and models at discount prices. Check out our store for unbeatable Deals.


Contact info

3.0

Average

TrustScore 3 out of 5

250 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

No response from company after…

No response from company after purchase. Quality was extremely poor. It will cost me more to get the fitment correct then I spent on the whole kit. The wing fiberglass was so poorly drilled my body shop not sure it can be used at all. Was not happy with my purchase from this company and already shared it with my community.

20 September 2023
Unprompted review
Rated 1 out of 5 stars

Bumper was not good quality

Bumper was not good quality, had defects not readily apparent from box condition and was not a properly fitted mold.

2 September 2023
Unprompted review
Bodykits logo

Reply from Bodykits

Hey Esset all of these parts come unfinished and do need prep work to obtain a finished part. We do offer guaranteed fitment. Just need some pictures showing what is going on. Please shoot us an email to Support@BodyKits.com and we'd be happy to help.

Rated 1 out of 5 stars

I was promised rush shipping and got…

I was promised rush shipping and got standard shipping waited for back ordered stuff and paid extra to change out hood and then be told they can’t fix me not getting rush shipping. I don’t know if I willl be shopping here again after this.

15 August 2023
Unprompted review
Bodykits logo

Reply from Bodykits

Hey Anthony,
Thank you for reaching out. When we switched over your hood we also gave you a 10% discount due to the back order. Because you're so far outside of Wichita there are no rush shipping options for freight there unfortunately. Even with the back order though you still received the hood within 3 weeks from the day you ordered.
Thanks,
Don L.
BodyKits.com
(714)614-2484

Rated 1 out of 5 stars

BMW 5 series bumper doesn't work…

BMW 5 series bumper doesn't work without a ton of modifications and willingness to not install OEM parts. I had to buy another one elsewhere. Side skirts were a a skin that didn't wrap around the original. Unless you want to glue to the parts to your car and try to fi it, don't buy. Working on month 3 trying to get a refund for a least the side skirts (yeah, I ate the cost of the bumper.)

At least customer service was responsive in the begiinning, but would not recommend, better options elsewhere.

10 September 2022
Unprompted review
Rated 5 out of 5 stars

Ivan went above and beyond!!!

I called to check in my order to see when my fenders would ship? I was told they were back ordered for 4 weeks and was disappointed and upset . Ivan explained to me that the colonnade the fenders to order. He fixed it by offering me a more expensive set of fenders for the same price that were in stock !!! Thank you so much !!!!

1 June 2022
Unprompted review
Rated 5 out of 5 stars

Product arrived with a small damage…Great Customer Service

Product arrived with a small damage from transportation. I called and spoke with Ivan in customer service and he was very helpful. He stayed on the line while I submitted the proof ensuring that I documented everything correctly. He expedited my complaint and ensured that a resolution was promptly made.

21 April 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. I had issues with my taillight and they were able to get me one immediately. Probably one of the best customer service I’ve ever worked with.

18 January 2022
Unprompted review
Rated 1 out of 5 stars

Believe the reviews, stay away!

Believe the reviews, and beware. My son placed an order late last week. He received an email stating that the billing and shipping address didn't match (which was not accurate, they match). In order to verify, bodykits.com is requesting he send a picture of his ID and credit card. Of the thousands of online orders I've personally made, I've never been asked to provide information like this. I guess providing his social security card was deemed a little too risky?!? After speaking with a "supervisor", I was told the only way to cancel the order was to send them an email. I guess talking to me live on the phone, on a recorded line, will not suffice. So now we wait and will be ordering the parts from a more legitimate company. Don't trust this company, something just doesn't seem right...

After seeing the response below from bodykits.com, I can appreciate the caution taken. He's had that email for years, maybe you are just seeing when he created an account with you? He did place the order while we were on vacation. That said, the form of fraud verification is not sound, and you should consider changing your policy. Asking for a picture of ID and the CC is not a safe way of verification, especially when email is dependent to do other things like cancelling an order. Which is the second point. The support line is worthless if no one there can solve any problems. Over a secure recorded line, I wasn't even able to cancel the order? It's a shame that something that could have been resolved so easily has created a pain in the butt for me and a lost customer for you.

12 July 2021
Unprompted review
Bodykits logo

Reply from Bodykits

Thank you for reaching out. If you check our terms and conditions this is something we do ask for on certain orders due to the high value of the items and risk factors. Your son purchased using an email he had just created. The IP address he purchased from was in Berlin, MD 192 miles from the address he was requesting it to be shipped to. Our fraud filters flagged this as needing additional verification to make sure the credit card was not stolen and this was a legitimate order.

- Not a problem, understand where you are coming from. They requested the email because the customer himself (your son) was not calling in. You're all set though and this has been refunded in full for you.

Rated 1 out of 5 stars

Wring part and wrong year

Wring part and wrong year. Total stupidity and it is fiberglass not plastic with cheap screening(not ordered) and many , many problems.. Just junk and
worthless part from this company to say the least. Two months of waiting...anyone reading this just order from somewhere else or anywhere else...Then you wont be upset as the rest of us are.. company does not need to be in business.

26 May 2021
Unprompted review
Bodykits logo

Reply from Bodykits

Hey Chad we have 0 emails from you about any issues. We show you ordered and received a 99-04 Mustang KR-S Duraflex Rear bumper last month. Bumpers are fiberglass, we don't sell plastic. We do sell KBD Urethane if that is what you thought you were ordering. Either way though if you did receive the wrong part please email us at support@bodykits.com and we'd be happy to help get it fixed.

Rated 1 out of 5 stars

How dare you people we ordered 2 clear…

How dare you people we ordered 2 clear reflectors for an LS 400 and that was on April 14th and we're waiting the cost was over $67.00, and we've heard nothing 'Crickets' we've tried to contact someone anyone but zero? We've waited on hold in vain... I promise this much that this company will either refund my money or get my husbands lens' to us, Or they'll wish they had. Some people know people whom can and will take matters into their hands and do what it takes to get the job done. Your dealing with innocent consumers whom have unwittingly come upon your site. Pure bad luck.. How do you look at yourselves in the mirror. I believe in doing the right thing. Too bad your morally bankrupt. I hope you people close your doors! or grow up and do what's right. If you can't get the job done then please quit ripping innocent people off.

19 May 2021
Unprompted review
Bodykits logo

Reply from Bodykits

Please check your credit card statement. This was refunded shortly after purchase. This transaction flagged as possibly fraudulent. We reached out to you at pottse330@gmail.com and never heard back so we refunded it.

Rated 1 out of 5 stars

This company is such a scam

This company is such a scam. I bought a item for my son based off the description and the photos. They sent a completely different bumper then described. They also have horrible customer service trying to get anything resolved. Please don't buy from them.... So update here. Just seen the response from them. Yes I am upset that it did needed to be modified. But I am way past that now. The actual quality of this bumper is such trash . There's a 2 inch gap between my tail light and the top of the bumper. Let me guess I am supposed to modify that as well. Plus when you go modify it and place the cut outs where a actual M3 stlye would be . Like it the photos of # 106080. Which is impossible to look like with what they send you. But when you try... You find cracks and big holes all over that they tried to cover with there primer. If anyone would like to see photos please let me know and you can judge for yourself. I found another company online that has the actual M3 style bumpers with the quad tips cutout's for $300.00 including shipping. Definitely don't waste your time with this company

17 April 2021
Unprompted review
Bodykits logo

Reply from Bodykits

Customer purchased an M3 Look Bumper and was upset it needed additional modification to work with his son's current quad exhaust.

Rated 3 out of 5 stars

I had a couple" hiccups" between a…

I had a couple" hiccups" between a couple manufacturer issues, and a horrible customer service experience with one of their reps at first then Ivan came along and took my situation into his own care as if it was his own. He had been extraordinary through out this process thus far and has to be one of BKs greater assets. I appreciate Ivan. You don't find Customer service like that just anywhere. I give Ivan 5 stars personally and will rate again later once my process is complete. :)

16 March 2021
Unprompted review
Rated 1 out of 5 stars

Shop else where

Well I will continue to write these reviews until something is done. These guys are scammers and will not stand behind there product.
Don't buy from them

10 March 2021
Unprompted review
Bodykits logo

Reply from Bodykits

Buyer upset because he ordered Mustang parts for two separate year Mustangs. We are very clear on our site what years each part fits.

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