Bodyenspa Shop Reviews 

490
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Placed order on 28th May, money was removed from my Bank account right away. Not received my order and have had no reply to the several emails I have sent although they do say that you will receive... See more

Company replied

Rated 5 out of 5 stars

Was so pleased to have found this company after sampling some Olivia Thinks products on holiday in Rhodes. There was a delay in my order due to the courier company however Bodyenspa responded... See more

Rated 4 out of 5 stars

I ordered the Olivia Thinks Body Lotion and Shower Gel and both are very nice to use. The gel provides a good lather and smells very nice as does the body lotion. I will order these again despite the... See more

Rated 5 out of 5 stars

My name is Alessandro Vettoretto I thank you for everything you give.Products of excellence and formidable staff I had placed an order and I was missing a product immediately they went into action to... See more

Company details


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4.2

Great

TrustScore 4 out of 5

490 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(490)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect

Perfect communication purchase and order absolutely uncomplicated. Package arrived extremely quick and was packed. Very secure.

3 August 2023
Unprompted review
Rated 5 out of 5 stars

Great products, great customer service

Was so pleased to have found this company after sampling some Olivia Thinks products on holiday in Rhodes.

There was a delay in my order due to the courier company however Bodyenspa responded immediately and rectified the situation.

Amazing products and customer service, will definitely use again

Thank you

12 June 2023
Unprompted review
Rated 5 out of 5 stars

Perfect order

Perfect communication purchase and order absolutely uncomplicated. Package arrived extremely quick and was packed. Very secure. Thank you so much.

30 June 2023
Rated 1 out of 5 stars

Where is my order.? Still not here then

I have not received any information regarding my items or the delivery of these.
You said you would be reviewing my order but another 2 days has elapsed and no news!!
I think that 1 star was overly generous of me.
Thanks for the prompt reply.
I'll take the full refund option Thanks
It was good product but can't be waiting for who knows how long.

24 June 2023
Bodyenspa Shop logo

Reply from Bodyenspa Shop

we will refund your order, sorry for the inconvenience, unfortunately unforseen circumstances happen to us too.

Rated 1 out of 5 stars

Very disappointed with how I received…

Very disappointed with how I received my order, when I opened the box all the bottles were open, lotion, shampoo and conditioner everywhere. Very poorly packaged.

27 March 2023
Bodyenspa Shop logo

Reply from Bodyenspa Shop

I hope you have received the new package in tact, once again sorry for the inconvenience

Best Regards

Body & Spa

Rated 3 out of 5 stars

Part of the goods was damaged and was…

Part of the goods was damaged and was reported immediately. So far no response from Bodyenspa. Very upset as this is a gift. Photos were already sent by mail to bodyenspa.nl on 03/09/23.

8 March 2023
Bodyenspa Shop logo

Reply from Bodyenspa Shop

Hi! Im really sorry you have not received a response yet, I will make note of this, and request the person responsible for our email support to resolve your issue as soon as possible!

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