bodybud Reviews 

30
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

What started as a simple enquiry led to exceptional support at every turn. Very helpful, good communication and instruction. Body Bud's preferred method communication is via WhatsApp which I don't ha... See more

Company replied

Rated 5 out of 5 stars

Great products, amazing customer service. I am very pleased with the good quality amethyst and tourmaline heating pad and the customer service offered is over and beyond my expectations. I would highl... See more

Company replied

Rated 5 out of 5 stars

What a fantastic company, very responsive when you get in touch and super helpful. The equipment I bought is of very high quality, looks great, not over complicated to use. Overall I’m very please... See more

Company replied

Rated 1 out of 5 stars

I wrote a review on May 17th 2023. Terrible company. Avoid at all costs. This is a review based on their reply to my first review which I feel is necessary to share as they are being dishonest. The co... See more

Company replied

Company details

  1. Fitness Equipment Wholesaler

Written by the company

Optimising health and awakening wellness.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

30 reviews

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No recent history of asking for reviews

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4.4

All reviews

(30)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service & excellent products

I purchased a red light therapy panel from Body Bud and the product is amazing! Exceeded my expectations and the customer service was second to none from my enquiry to order. Massive thanks & I will be purchasing from you guys again!

5 September 2023
Unprompted review
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Reply from bodybud

Hello Jacob, so nice to hear your feedback. We always strive to provide the best customer experience possible. Look forward to serving you again! Body Bud x

Rated 5 out of 5 stars

Excellent product and customer service!

Purchased EMF Belly Band prior to going on a plane. I have worn the EMF Belly Band frequently upon my return and have been impressed with how light weight it is and inconspicuous. It is very easy to wear and it has given me peace of mind. Toni provided excellent customer service and rushed the item to me. I wouldn’t hesitate to purchase again. Thank you sincerely.

8 June 2023
Unprompted review
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Reply from bodybud

Hi Maree, thank you so much for your feedback, it means a lot. We hope to see you soon. Always here, Body Bud x

Rated 4 out of 5 stars

Solid tub …

Ordered my Ice Tub and it arrived quickly, although I didn't have any warning on the day it arrived. So good job I was home as its quite big.
It is a good sold plastic container and lid. My only complaint is the tap to empty tub keeps leaking on the (screw part ) not the tap bit and I am unable to screw it tighter, so will try plumbers tape next time I renew water.
Now to find a way to keep water from going off after a few days. Tried Hydrogen proxide, but still smells and cloudy. But the tub itself is made well. Just tap needs abit more thought.

26 June 2023
Unprompted review
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Reply from bodybud

Hey Sally, thanks for your review & great news that you're now set with your tub at home. We are working on having better delivery communication with our tub courier and believe plumbers tape should do the trick to keeping your tap leak-free. It is recommended to empty the tubs every 2-4 weeks to mitigate poor water quality and bad smells, which will depend on your location and surrounding environment. There are many different ways to clean and maintain ice tubs. However, we have found the best solution to be regular refills & emptying as well as using water cleaning tablets with a floating dispenser. Body Bud x

Rated 5 out of 5 stars

I purchased a red light therapy unit as…

I purchased a red light therapy unit as I had a grade 3 ankle tear , it's been fantastic. They called me both pre and post delivery. Couldn't have asked for more !

28 April 2023
Unprompted review
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Reply from bodybud

Hey Miley, great to hear your red light is helping you with your injury. We hope to see you soon! Body Bud x

Rated 5 out of 5 stars

Highly recommend, Amazing products and customer service

I bought a red light panel from these guys and I cannot recommend them enough! Really friendly customer service, fast delivery and they give really good advice to suit my needs.

Will be back in the future :)

12 May 2023
Unprompted review
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Reply from bodybud

Thank you so much for your kind words, Harry. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to seeing you again soon! Gratitude, Body Bud x

Rated 5 out of 5 stars

Customer service

Quick delivery, even got a call to check all was ok.
Great product and service

27 March 2023
Unprompted review
bodybud logo

Reply from bodybud

Thank you for your feedback Andy. We're thrilled to hear that you were pleased with our speedy delivery and that you were happy with the product and service that you received. Always here, Body Bud x

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