I am so frustrated after not receiving my product, no response to emails and would like a refund… I’ve never ever written a bad review on anything but this is bad!!!
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Very easy to set up! My top tip though— try to use it alongside other exercises for the best of results. It works even better after cardio helping with cooling down. Target muscles that weren’t fully... See more
Don't normally write negative reviews, neither do I slate a company. But getting rather impatient now, made an order Thursday the 29th for the electric scooter, Saturday I had an email saying out of... See more
I'm reaching out regarding the status of my refund for order #[1114], canceled 8 days ago after been waiting for 18 days. It's been 8 days since the cancellation, and I'm yet to receive the refund. I'... See more
Company details
Written by the company
From high-performance products that enhance muscle recovery, strength and promote fitness to mobility devices that keep you moving effortlessly, we help you stay active every day. Whether you’re building losing weight, exploring new terrain, or embracing an active lifestyle.
Contact info
United Kingdom
- bodrelectric.com
2.4
Poor
25 reviews
No recent history of asking for reviews
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Be careful Ordered a scooter from them…
Be careful I Ordered a scooter from them 5 days ago took my money supposed to be 1/3 days delivery dispatched within 24 hours nothing I have messaged them at least 6 times no reply, update I have received a full refund after the bad review so it's not a scam site as I thought just bad seller communication it was not a good experience but was put right in the end
8 April 2024
Unprompted review
Reply from BLectric
Hello there,
We are sorry to hear about your experience. It's understandable to feel frustrated when things don't go as expected with an order. Due to unexpected surge in demand for the model you purchased, causing it to go out of stock sooner than anticipated.
We apologise for any inconvenience this may have caused you. We have implemented measures to improve our communication channels to ensure that you receive timely updates regarding your order status.
Your matter has been responded to via email and proceeded with a full refund.
Your satisfaction is important to us. Thank you for bringing this to our attention.
Warm regards,
Customer Support
BODR Electric
Update
Was disappointed as they were making to look like you buy a Xiaomi M365 Pro 2. Then you receive a unknown brand HT-T4 Pro? However I have been promised a refund and the listing has now been edited to be much clearer
1 March 2024
Unprompted review
Reply from BLectric
Hello Luke,
We extend our heartfelt gratitude for gracing us with your review.
Your astute observation that our listing didn't/doesn't explicitly state that our "M365 HT-T4 Scooter" isn’t a Xiaomi M365 model has not gone unnoticed. We clearly didn’t and don’t state anywhere on our site that this is a Xiaomi model. It is clearly obvious.
However we have taken swift action to update our listing, sparing no effort to eliminate any potential confusion for you. After all, what would we do without your invaluable insight. Rest assured, our listing is now not only clearly branded but also meticulously described, leaving no stone unturned in providing all the information.
We understand that the mysteries of brand recognition are a treacherous path to navigate. If a brand is unknown to you, it doesn't make it a "knock-off”. But fret not, for the internet stands as a beacon of knowledge to research in these trying times.
In line with our commitment to customer satisfaction, we are more than willing to provide a full refund as per our "30-day money-back guarantee." Please don't hesitate to reach out to us so that we can promptly assist you with this matter.
Thank you once again for your feedback and for choosing BODR Electric.
Warm regards,
Customer Support
BODR Electric
Well satisfied 👏🏾
Great products and great support from the team. Loving my M365 scooter. I’ll be shopping again!
15 December 2023
Unprompted review
Reply from BLectric
Hello there,
Thank your for sharing your experience with us we are delighted to know you are enjoying your new scooter. You are welcome back anytime.
Happy Scooting out there.
Regards,
BODR Electric
Highly recommend!
Son loved the scooter for his birthday! Great customer support from the team to decide which model. Wasn't sure to go for the M365 or G30 but advised for the M365 as its a good entry for him.
Amazing experience for him, so can't complain. 👍🏼
7 November 2023
Unprompted review
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