Bodog Canada Reviews 156

I am a verified player from Toronto, Ontario, reporting a serious breach of trust and licensing regulations by Ozoon.eu (Rocketship Ventures S.R.L.).

The operator is currently withholding a balance of $3,600 CAD based on a "VPN/Proxy" flag that is demonstrably false. Despite my willingness to provide a valid Ontario Driver’s License and residential internet utility bills, the operator refuses to release my funds or provide technical evidence to substantiate their claim.

Key Issues for Potential Players:
• Regulatory Silence: The operator has ignored a 7-day resolution window issued by their own advisory group, Differentia Licensing Advisory Group (DLAG), on March 26th.
• Predatory Tactics: My cash balance was moved to a "Bonus" category with an expiration timer while the dispute was active—a clear attempt to drain funds before a ruling can be made.
• Licensing Escalation: This matter has been formally escalated to the Tobique Gaming Commission (TGC), the Neqotkuk Chief and Council, and the Isle of Man headquarters of DLAG Global.

I have also initiated reports with the Canadian Anti-Fraud Centre (CAFC) and Interac Corp regarding the fraudulent withholding of winnings from a Canadian resident.

Avoid this site until they honor their licensing obligations and return my $3,600 balance.

I am contacting you to report a problem with the deactivation of my affiliate account, which occurred on March 30, 2026, without any clear explanation. Currently, there is a balance of $3,300 and a total of 55 confirmed FTDs.

Since November 2025, I have been generating legitimate traffic, always respecting the platform's terms and acting in good faith. I emphasize that there was no fraud of any kind in my activities.

Before the deactivation, the platform underwent a name change to ignitionpoker, and during this period my affiliate link had problems, resulting in 24 FTDs pending confirmation. After analysis by manager Rogério, 15 of these FTDs were considered valid and approved by him.

However, the following month, my account was unexpectedly blocked without justification. I have been trying to resolve the situation amicably with the manager for a week now, but I have not received a response to date.

I would also like to point out that I have outstanding payments to receive: $900 relating to the 15 valid FTDs from the previous month, approved by the manager, plus $3,300 corresponding to the 55 FTDs already confirmed, totaling $4,200 to be paid.

All of this amount was confirmed by manager Rogério as being paid this month.

The payment is scheduled for the 10th, and, with the date approaching, my account remains deactivated without any explanation, even after sending proof of my activities, including screenshots of my posts and the traffic generated, demonstrating total transparency and absence of irregularities.

Therefore, I request support in resolving this case, seeking a fair solution and due clarification regarding what happened.

Changed a wager of mine after it was placed. No change in the bet slip of odds or line. Check after the game and they gave me a completely different line. Have screenshots as proof. Support chat does nothing. No supervisor available. Stay far far away from these complete scammers. The website since changing to Ozoon has gone complete garbage

update 04/08- after 2 months of making me wait to access my account and money they finally unlocked it and I have received my first payout. The delay was ridiculous but at least they eventually paid. I will continue to update if this changes.
-----------------------------------------------------------I have been using Bodog for over 5 years. I would deposit $50-$100 every couple of nights and bet different hockey and baseball bets for fun while I watched the games. I enjoyed the site and I assume they enjoyed my business as I probably lost over 30 grand over the years.

This past year I decided to take it more seriously and put a lot more work into it. With a mix of hard work and luck I was able to finally start winning. I went on an amazing run and won over 120k! I was so excited because finally I was able to make some good money sports betting. I had such a great sense of accomplishment with the fact that my hard work and perseverance paid off.

One day I went to log in and received a message that my account was locked and to contact support. Obviously I was worried and got in touch with them right away. They told me not to worry this is a standard account review and it will take 2-3 days. They asked me to send in my id which I did.

This was almost two months ago! I have contacted them a multitude of times and every time they say it's still under review please be patient. THEY TOLD ME 2-3 DAYS ITS BEEN ALMOST TWO MONTHS!!

I guess a loyal customer for 5 years that has lost over 30 grand is treated well until they actually win money. At that point they lock your account, provide no detail and likely will steal it your funds.

I am hoping they will actually get back to me eventually. If not I guess I will have to price our a lawyer and see if they think there is anything to do about it and what that would cost.

I will update this review if they ever get back to me but as of now I have to assume if you bet on this site they will steal your money if you win big.

I'm having the same problem as Pr4mnce is.
I'm status black for a long time. Recently I was betting nfl football and my bets didnt show as open bets after placing the bets. Same for NHL hockey. I can only see my bets under transactions SO 3 TIMES I went to chat with an agent and ALL 3 TIMES they told me it's the new system What ????
When I place a bet on NHL hockey etc I should be able to see it under Open Bets like it has been for years.
Now when I place a bet and click open bets to look at it it says I have no open bets and can only look at it in transactions which of course never shows and Cashout options.
Can someone look into my account and fix this ASAP .. or after all these years i'll join the others who have left because of all the problems we endure and there have been many. We used to offered compensation when the site had problems, sometimes days. This placing bets and having them not show on open bets is the last straw. Why should I have to go to transactions to see my bets ??? And all 3 agents told me that's the way it is now.. if you guys record our chats you'll see what I am saying .. very disappointing .. and no compensation offered. As I said I've been in the black tier for years..
Somebody please look into my account and fix whatever needs to be fixed at ( ron general at gmail dot com ( all one word no spaces )

UPDATE FEB 19, 2026: DO NOT FOLLOW THE REBRAND TO OZOON

I am updating this review to warn the community about the catastrophic lack of safety protocols during the Bodog-to-Ozoon transition. While Bodog was once a staple, the new "Ozoon" brand is operating with a predatory disregard for player safety.

I am currently involved in a $108,000.00 dispute where Ozoon manually declined a massive withdrawal while simultaneously ignoring a formal self-exclusion request. I have forensic .eml proof of the timeline, yet they allowed play to continue and even sent me VIP marketing solicitations while I was in a declared state of vulnerability.

Compared to regulated sites like Bet365 or Sports Interaction, Ozoon is miles behind. They utilize "Asymmetric Friction"—making it easy to deposit but manually obstructing your ability to withdraw or protect yourself.

A formal Licensee Compliance Breach has been filed with the CGA. If you have funds on Bodog, get them out now and do not trust the Ozoon rebrand. They have admitted to technical sync failures that leave your balance (and your safety) at risk. STAY AWAY.Warning to Canadian players: Bodog is currently in breach of the duty of care standards established by the 2025 Manitoba Court of King's Bench. Despite my formal safety inquiry on Feb 8th, the site allowed continued high-stakes play while simultaneously performing manual interventions on my account (including declining a $108k withdrawal on Feb 8th).
They prioritize financial monitoring over safety protocols—the definition of Predatory Retention. I have forensic proof (Message-IDs) of these manual interventions occurring while my safety pleas were ignored. Formal filings with the Competition Bureau and JIGIT are pending. Avoid this site if you value regulatory protection.

This site has gone so far downhill.
Then : We used to be able to call and customer support would remedy issues
Now : They removed the phone # and to chat with an agent about an issue by typing novels and they still dont understand
Then : We used to get weekly bonus options for deposits
Now : that also has been removed and the bonuses are crypto which I dont use and they dont change weekly, both my bonuses expire in 2031 - how ridiculous
Then : sports betting you could see your bets in "open bets " and you could cash out
Now : your bets dont show in open bets anymore, you have to go to transactions and the cash out option is removed
Overall I used to rate them 8 out of 10
Now I rate them as 2 out of 10 .. the website has been going downhill for the past 3 years and now ... it's awful :(

One of my favourite sportsbooks. Almost every single game and market is available, competitive odds, great bonuses and giveaways. Read the terms and conditions on the bonuses and you'll never run into any problems. They even warn you if you break them, before outright banning you/taking funds like most offshore books do.

Been with this platform for just about 2 decades, referred a countless number of friends over that time, not even 1 issue related to withdrawals/anything else. Absolute class act

Highly recommended

best platform on the market i believe , honestly a great site !!!

Great website to gamble on with a wide variety of trustworthy slots and live table games.

Now that it is ozoon, I can’t recommend this site

Officially 3 weeks since I’ve submitted my verification and 2 weeks since I’ve heard from anybody….all my earnings, initial deposit…taken. Everything was submitted on my end, can’t even get a response from anyone.

This is a good site for poker. Player pool is solid with an equally strong and weak field. Good for learning, and building a bank roll. Some sites are fishy with their algorithms, and if not that the players are so splashy it becomes hard to have fun. Only issue I see is ZONE lacks players at certain times.

Bodog is my new permanent platform, and my preferred ecosystem!

My long-standing account was suddenly disabled after a withdrawal request. Bodog requested documentation which I quickly submitted. I've followed up numerous times since. I received one reply claiming they'll tend to the request when they can. It's been over a week. I fear they're withholding my money indefinitely.

*In response to bodog: what additional information are you waiting for? I sent everything you requested nearly two weeks ago. Your reply still suggests you're not taking this seriously and are just using strategic wording to continue to withhold my money . I will update this when issue is resolved.

**Another week has gone by with no communication. We are at THREE weeks now.

***Now after a month, my account has been reopened and I've been able to make withdrawals.

I don't really like playing with the bonuses because it makes me think it's all rigged cause 150 spoons and won't only 3 and some change. But other than that I love this casino.

Was a lot of fun.
Liked how many free spins we won!!
Thank you

Bodog is a good site but very stingy on bonuses

It took forever for the money I deposited into my Bodog account to be credited into the account . 14 hours later I was still waiting for the money to be deposited into the Bodog account . When I talked to customer service by chat they said they see the deposit request but they could experiencing a back log of deposits.

I stated I was unhappy with this situation and I had been betting with Bodog for over ten years , where I have bet thousands of dollars with them . I asked if there was any way I could get $25 free play for the inconvenience and they said no . At that point they all the sudden ended the chat . I was not rude to them, they were in fact very unprofessional just ending the chat unexpectedly.

I’m very unhappy with the customer service of Bodog and will be taking my money out and closing my account . This is not how you treat a customer of over ten years !

Update-shortly after the chat the money was finally credited to my account so bet 15 hours later …

They de activated my account 3 weeks ago and requested documents. I sent the documents in twice because the first time they said they couldn't receive them.

They only tell me to keep waiting on customer support. I am very worried about getting my account re opened and am worried they are stealing my money.

edit: bodog has requested additional details through trustpilot from me but nobody has reached out to help and i remain locked out of my account with no access to my money

edit #2: My account is still disabled and I have not been contacted by bodog. $187,000 balance that I have not had access to for 5 weeks now.

Honest review from a real gambler is if you don't have the money to put up or your looking for hand outs because you don't understand odds this isn't for you .

Now I've been playing bodog FOR YEARS it's actually my first online casino
They are the absolute best customer service I've ever experienced.
They pay out proper
Last week I hit a jackpot

80 000 CAD ...
THEIR RESPONSE WAS IMMEDIATE

I DON'T EVEN KNOW IF OTHER CASINO JACKPOTS ARE REAL THEY JUST SHOW GENERIC FAKE NAMES

Little to say the less if anyone disses bodog they are used to 7 11 gas stations for super 4 times a week and should go to a social casino l

This is high class educate