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Rated 1 out of 5 stars

I wish I had done some research before I bought from this website . Dresses look nothing like the picture , are too big and material is cheap . I’d give no stars if possible . Don’t buy from them . Ev... See more

Rated 3 out of 5 stars

I ordered 5 items back on March 6, 2021. As if today, March 24 the status still says quality inspection completed. They say 15-25 days for delivery. The 31st I will move to 1 star if I do not get my p... See more

Rated 1 out of 5 stars

Terrible customer service, poor quality merchandise. I ordered a few pieces from Bucomo. Took forever to arrive. Merchandise was not as described (looked really cheap ) and sizing was way off. I s... See more

Rated 4 out of 5 stars

I love these dresses, I purchased 2 of them. They were definitely not jersey material, more like a polyester blend. But I still love them, very comfortable.

2.4

Poor

TrustScore 2.5 out of 5

59 reviews

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2.4

All reviews

(59)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I wish I had done some research before…

I wish I had done some research before I bought from this website . Dresses look nothing like the picture , are too big and material is cheap . I’d give no stars if possible . Don’t buy from them . Even though they will change their name in a few months and start over ripping people off .

22 June 2021
Unprompted review
Rated 1 out of 5 stars

Buyer Beware!

I placed an order online on March 11,2021 for $140.96 and I haven't received the merchandise since then. On April 15th over a month later I submitted a chargeback with my CC company. On May 19th I received a second charge for $146.96 and still never received the merchandise.I am out almost $300 and still have no merchandise to show for it!!! Bucamo has not been helpful or responsive to any of my emails sent! Beware, do not shop here!

31 May 2021
Unprompted review
Rated 1 out of 5 stars

Do not buy

Do not buy. They offer 100% guarantee on their products. Looks nothing like pics. Now they want me to send to Dubai on my dime. Minimum
Shipping charges of 41 USD on a 100 USD purchase.

29 May 2021
Unprompted review
Rated 1 out of 5 stars

Disappointing!!!

I ordered a few things from Bocuma. It took 60 days to arrive! I tried to cancel, but they would not. Poor quality and damaged goods, they would not allow me to return the item and offered me $35.00 credit on a $126.00 purchase. Stay away from this company!

27 May 2021
Unprompted review
Rated 1 out of 5 stars

Terrible customer service -do not order from them

Terrible customer service, poor quality merchandise. I ordered a few pieces from Bucomo. Took forever to arrive. Merchandise was not as described (looked really cheap ) and sizing was way off. I sent them an email asking for return instructions but several weeks and emails later, still have not heard back from the company.

18 May 2021
Unprompted review
Rated 1 out of 5 stars

This company is a joke I repeatedly…

This company is a joke I repeatedly requested the order be canceled
For some reason they will not do so
When I requested to return the item they claim it will cost more than the order is worth
STAY AWAY SCAM COMPANY CRAP CLOTHING

15 May 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS VENDOR

DO NOT BUY FROM THIS VENDOR - BOCUMO is now using the name QUIRTON.

Recently received 3 shirts from this vendor. The merchandise arrived 6 weeks after I ordered and the shirts were small and of poor quality. They refused to allow a return of the merchandise.

7 May 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT order from this company

DO NOT order from this company. The products aren’t even close to what is presented, and they won’t let me return my clothes. There is no explanation of why they won’t let me return my clothes.

4 May 2021
Unprompted review
Rated 1 out of 5 stars

Stay away from this company

Stay away from this company, as stated before nonexistent customer service they send you an email that doesn’t allow you to send pictures as they requested. What a scam!!! Even one star is more than what they deserve

3 May 2021
Unprompted review
Rated 1 out of 5 stars

Horrible !

Horrible !! Do not order from this company takes weeks to get your order and the clothing I purchased looks nothing like what it did online cheap quality trying to contact them to get a refund and having a horrible time getting ahold of anyone !

3 May 2021
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible. I ordered a dress almost 2 months ago. Never received it. They are no longer answering my emails demanding a refund. Stay away.

29 April 2021
Unprompted review
Rated 1 out of 5 stars

Non-existent customer service.

The items I ordered were of poor quality and did not fit. They no longer respond to emails regarding how I can return them. Stay as far away as you can from this company. The last email I had from them offered me $9 and told me to keep the clothes.

27 April 2021
Unprompted review
Rated 1 out of 5 stars

Total scam!!

I ordered a dress based on the picture and good reviews I saw in a Facebook ad. It took forever to arrive and it's NOTHING at all like what I ordered. The material is awful, it's the wrong color and for a size medium, it's huge. I emailed them that day along with pictures. First they claimed they couldn't see the pictures, so I resent them. They replied that they can refund $5 if I can please keep the dress. " I'm still waiting for their next response because $5 when I spent almost $50 is ridiculous. Never again!!

***Edit to add: The email address for Customer Service is no longer in service. That should tell you all you need to know about these scam artists.

26 April 2021
Unprompted review
Rated 1 out of 5 stars

I ordered 4 tops a month ago

I ordered 4 tops a month ago. I haven’t heard anything from Bocumo. I have no way of getting a hold of customer service. This has been a horrible experience. They took my money right away, but I haven’t received the merchandise. I’m not sure if I lost my money or going to get my order.

26 April 2021
Unprompted review
Rated 1 out of 5 stars

If i could give negative stars I would

If i could give negative stars I would! RUN away from this company and never look back! Took 2 months to get my clothes but my credit card was charged immediately. Material cheap like bad 1970 pajamas. When asked for return policy as I was not satisfied with quality and they did not fit properly they asked for pictures of the damage. I told them they were not defective just not to my liking and did not fit they offered me 18 US dollars and to keep the product! Now they are offering 30 dollars in an over $200 purchase! Total scam

25 April 2021
Unprompted review
Rated 1 out of 5 stars

Horrible fit and quality!!!

Horrible fit and quality!!!! Very poorly made! There are no instructions for returns and NO customer service! I had the same horrible experience with NinaCloth...am so mad at myself for falling for this AGAIN!!!

25 April 2021
Unprompted review
Rated 1 out of 5 stars

Horrible, No Refund Scammers

I placed my order then waited nearly 7 weeks for my 4 dresses to arrive. They were all substandard in quality and fit and they refused to refund my money. I’d caution everyone from dealing with this company.

25 April 2021
Unprompted review
Rated 2 out of 5 stars

Bocumo dresses bad quality

I bought 3 dresses and expected a good quality. They are 100% poliester and very low quality. I will never buy to this seller again. For clothing if not 100% cotton at least a blend would be acceptable.

24 April 2021
Unprompted review
Rated 1 out of 5 stars

I gave 1 star because I had to pick 1-5…

I gave 1 star because I had to pick 1-5 otherwise my reviee would be a zero. I ordered a dress and when it came in the mail it was a completely different color than what the photo looked like. Also the material was cheap. I sent multiple emails asking for return info. The only response I got asked me to send pictures of the item. I did this and still no response after 6 days. I emailed again asking for return info.. please do not order from this company their products are not as depicted and they will not let you return items..

23 April 2021
Unprompted review

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