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Bob Jane T-Marts - Preston Reviews 1

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TrustScore 3 out of 5

3.2

Tire Shop
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402 High Street, Murray Rd, 3072 PRESTON, VIC, AU

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03 9478 6444

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Company details

  1. Tire Shop
  2. Car Battery Store
  3. Wheel Store

Written by the company

Bob Jane T-Marts is the most trusted name in tyres and wheels in Australia. We have over 130 stores nationwide to assist with the best tyre and wheel prices, top brands, partnered with great service. Bob Jane T-Marts stocks the highest quality wheels and tyres for passenger cars, performance cars, 4x4s, vans and light trucks. All tyre prices include fitting, balance, tubeless valves (excluding tyre pressure monitoring systems), GST and tyre disposal. Australia Wide Warranty. Our Best Tyre Price Guarantee means that If you find a cheaper identical tyre stocked locally, we match the tyre price and pay you 10% of the difference. See our website www.bobjane.com.au for terms and conditions.

Contact info

  • 402 High Street, Murray Rd, 3072, PRESTON, VIC, Australia

  • 03 9478 6444

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

What a horrible encounter with Bob Jane…

What a horrible encounter with Bob Jane Preston. Customer service at the front desk was horrible and I could not wait to get out of there.
Was made to feel like I knew nothing and the older man consultant knew what I needed told me quite rudely he couldn't help me to Monday (which I never thought I was going to be helped same day) I would be waiting around 3 hrs and I needed to leave a deposit.

Left thinking surely I can find better drove down the road to a competitor to a completely different experience they were friendly extremely helpful they offered 5 tyres and not the cheap version I was told I needed as and amazingly they did it straight away.

Lesson to Bob Jane have your front house workers take a course on customer service there is no need to be rude to paying customers or made to feel they are bothering them.

29 November 2024
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