Bob Jane T-Marts - Cannington Reviews 2

TrustScore 3.5 out of 5

3.4

1240 Albany Highway, 6107 CANNINGTON, WA, AU


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Company details

  1. Tire Shop
  2. Car Battery Store
  3. Wheel Store

Written by the company

Bob Jane T-Marts is the most trusted name in tyres and wheels in Australia. We have over 130 stores nationwide to assist with the best tyre and wheel prices, top brands, partnered with great service. Bob Jane T-Marts stocks the highest quality wheels and tyres for passenger cars, performance cars, 4x4s, vans and light trucks. All tyre prices include fitting, balance, tubeless valves (excluding tyre pressure monitoring systems), GST and tyre disposal. Australia Wide Warranty. Our Best Tyre Price Guarantee means that If you find a cheaper identical tyre stocked locally, we match the tyre price and pay you 10% of the difference. See our website www.bobjane.com.au for terms and conditions.


Contact info

  • 1240 Albany Highway, 6107, CANNINGTON, WA, Australia

  • 08 9356 8333

3.4

Average

TrustScore 3.5 out of 5

2 reviews

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Replied to 78% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Super friendly

Super friendly. Good price Excellent service. Clean customer waiting area.

11 September 2024
Unprompted review
Bob Jane T-Marts - Cannington logo

Reply from Bob Jane T-Marts - Cannington

Thanks for the great review Chris!

Rated 1 out of 5 stars

Had an wheel alignment and balance done…

Had an wheel alignment and balance done about a year ago the guy was cheeky at the start I should've stopped right there and took it to Somewhere else but I didn't after I took the car and drove it it was all over place it wasn't going straight and tyres seemed over pumped I rang them back the guy got angry on the phone and said I mentioned something about a little vibration but i wasnt sure I'm not a tyre mechanic car he said he'd check it out but didn't mention anything to me when I picked up the vehicle the car wasn't driving straight which wasn't like that before I handed my vehicle to bob jane tmart I asked what kpi they pumped it up to they said 35 when I had it at 32 I went to check the left front one was 36 right front 38 the two at the back were 35 so they lied I sent them a text but nothing was done I went for a service and report today my inner drive shaft boots torn and the sway bar links are broken and that can't occur just like that the reason why the car hasn't been driving running straight and it's started after I took my car to bob jane tmart in Cannington for a wheel alignment and wheel balance when I took the car back there after I complained he just balanced them in front of me and one was out so they didn't do their job they lied to me the guy was cheeky with me in the beginning got angry when I complained about the car being all over the place! and lied to about the kpi and they've done deliberate damage to car because I originally complained about my left side feeling a bit out that it that was my concern my tires shouldn't be over pumped and when I drive it shouldn't feel all over the place which occured after the wheel alignment and balance at bob jane I was disrespected in the beginning I was lied to as well and they most likely tampering with my car

21 September 2023
Unprompted review
Bob Jane T-Marts - Cannington logo

Reply from Bob Jane T-Marts - Cannington

Hi Adham, we are sorry to hear you’ve had a bad experiences at our store. If you'd like us to look into this for you, please send us an email at feedback@bobjane.com.au along with your rego number and we will escalate the matter. Thank you, Bob Jane T-Marts team

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