BOATERexam.com Reviews 17,761

Easy and fast class online.Get your card faster and drive that toy on the water . :)

I recently just took the boater exam and passed! Received my Permanent boating license Friday so I just wanted to say I recommend this class. It was easy and very helpful! Would give them 5 stars all over again!!

I passed the test last year and printed out the temporary card. After contacting them twice by phone and being told it was in the mail, I still have not received my permanent card nearly a year later.

This company is a complete scam. They do not issue the legit card. Do not spend your money here. They willl tell you to wait for your real card. Then after waiting they told me i waited too long and I would have to issue a new card and that i waited too long to get the issue resolved so I have to pay AGAIN for a card that never came. They do this to everyone. Scammers.

I wish I read these reviews beforehand. I enrolled in the Safety at Sea course. I tried to log in and like the other reviews, I got an Error 500 message. When you call the call center, you get someone who sounds like they are talking on a cell phone, not at an actual office. Several times I was told that my ticket was being escalated but no one called me back. They took my money, knowing full well that the Safety at Sea course was being taken over by US Sailing. Do not take a course with this company!

I bought the course and upgraded to the iLearntoboat option for $64.95 on November 11. At the time of writing this review, I have not been able to get in a take the course. I keep getting Error 500 no matter if I go in via boaterexam.com or iLeartoboat.com or mobile app. I had called after a week of trying and got a female support person (forgot her name) and she could not give me an answer for resolution ETA. I decided to give it another week and still no resolution. Tried calling again and got no one. Sent an email to the support email address - Julia O respond on 11/18 and said to try the mobile app but that did not work. Tried calling again and again. Sent more emails and no response. My last email (sent today) was to request a refund. I really do not understand the horrible support, and I can't see how they have a 5 star rating. You need to investigate this company and adjust your rating appropriately as the behavior appears to be a scam.

Customer service is horrible!! I been dealing with a issue with Boater Exam not sending my licensing paperwork over to my state, so I can get my official license. This issue has been on going for over 5 months and still no resolution. Every time I try to speak to supervisors, they “none available”. Don’t use Boater Exam!!!

Good course content. Upon competing of the class I did not get a temporary certificate as the link to it was bad. Contacted the company who a month later advised "in Massachusetts the class could only be used as a study guide" and that I would still have to take an 8 hour class sponsored by Masachusetts Environmental Police. they did not disclose that up front. Wasted time.

I took the test and passed but never received my license in the mail, waste of money.

Okay.

Okay. Okay. Okay. Okay. Okay.

Loved the videos, so much easier to pay attention and remember everything

I myself and couple friends took this course and paid up front. We all passed the course and got our "temporary" certificates that said we would get our permanent cards working 5 weeks and its been over 6 months and still no cards or a response from them after trying to contact them. Check their BBB rating I wish I did before I wasted my money.

The Exam was very thorough, take your time.

I had to edit my bad review...I had issues but as I was posting review, they quickly corrected the issues. Very good customer service.

Very easy to understand and available on all platforms!

It was very informative.
It was easy to navigate.

Great study guide, but would be great to go back and see which questions I got wrong. Good explanations and straight forward.

Lots of useful information, even for an old, seasoned boater.

World is like course comprehensive and inclusive thank you

I loved it and now I am free to have a great time on the water! It is super easy with voice recordings and videos to learn, along with the paragraphs.