Boardgamist Reviews 442

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Quick delivery! My package had been packed with care, each item wrapped in tissue paper and a personalised note from the owner 😊 I’ll definitely be buying more games in the future!

Rated 5 out of 5 stars

Superb service. Quick response via email to a query, rapid delivery once ordered that even included a preoanal postcard message. And the best bit is that I now have the SETI expansion that was unavai... See more

Rated 5 out of 5 stars

Couldn't reccomend Boardgamist enough, amazing advice on what games to pick for me and my wife based on the brief I provided and super easy website to navigate to make the purchase. Games arrived quic... See more

Rated 5 out of 5 stars

Incredible business, run by lovely, passionate, and knowlegeable people. Quick delivery, carefully packaged, with lots of personal touch and character. Great price, and great customer service!

Company details

  1. Game Store
  2. Collectibles Store
  3. Trading Card Store

Written by the company

Boardgamist Ltd. is a small independent retailer focused on helping people run better game nights and choose games that genuinely fit their group. The company is run by one person (Dan Boardgamist) who handles everything from sourcing stock to packing orders to creating content that helps customers understand what they are buying and why it might be right for them. Nothing here is automated or faceless. It is a hands-on business built with care, not volume. The store is deliberately curated rather than overloaded with every title on the market. The aim is to offer games that are well designed, well tested in real groups, and more likely to be played regularly rather than purchased on impulse and forgotten. Customers often come to Boardgamist because they want straightforward guidance rather than marketing noise. The product descriptions, emails and blog posts are written to set expectations honestly and avoid overselling anything. Boardgamist is in a growth stage and the business is open about that. The day to day work involves a mix of retail operations, customer service, stock management, content creation and the steady improvements that keep a small online shop moving in the right direction. Customers who follow the journey see what is happening behind the scenes because transparency helps build trust and shows that every order makes a real difference. The long term direction for Boardgamist is to expand from retail into a more complete resource for players and hosts. That includes guides, practical advice, clearer recommendations and more ways to help people choose games that work for their group size, experience level and time available. The goal is simple. Make buying and playing board games easier for everyone while keeping the focus on quality, reliability and genuine customer support.


Contact info

5.0

Excellent

TrustScore 5 out of 5

442 reviews

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Rated 5 out of 5 stars

Great service

One of the few places that had stock of the game I wanted, at a great price. It was delivered super quick, in my hands in less than 48hrs! Really great service, I'll be back, thank you 🙌

12 July 2023
Unprompted review
Rated 5 out of 5 stars

Great all round!

I've wanted Cultivate for ages and finally found it in stock here at a really affordable price. Game shipped quickly- ordered Tuesday arrived by the end of the week!

25 June 2023
Rated 5 out of 5 stars

Great customer service.

Game was hard to track down. Managed to get a copy here.
Good price and the customer service was fantastic (I had a few questions).
Delivery was quick via Royal Mail.
Thank you. Will use again.

14 June 2023
Rated 5 out of 5 stars

Friendly firm

This was only the company with the game I wanted in stock. They delivered it very quickly and very well packaged with a lovely thank you card. All the packaging was recyclable.

4 June 2023
Rated 5 out of 5 stars

Fantastic board game store

I feel that the fantastic reviews on Google do Shelley and Out of Town Games proud. Would happily recommend this family run business to anyone looking to purchase a board game. Quick and friendly service, and has been mentioned elsewhere, competive on price. Deserving of the 5 stars!

13 April 2023
Rated 5 out of 5 stars

Very friendly and helpful

Very easy to place an order and once I had, Shelley from the company emailed me to let me know that I couldn’t play the game I ordered without an expansion. That was incredibly helpful because had I not known that, I would’ve had to have waited until I could get hold of an expansion. Very helpful! Would order from here again :)

12 April 2023
Unprompted review

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