Boundless Technology Reviews 279

TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

This Company Treats It's Customer's 100% Right And Professionally - How You Want to Be Treated and should Be. They are Extremely Excellent at Communicating and helping Customer's out with Thei... See more

Rated 4 out of 5 stars

Although I enjoy their products, the quality control on the Tera has been terrible. I've had 5 Tera's fail. One lasted 6 months, all the others failed in 1 to 12 weeks of receiving them. I finally as... See more

Rated 1 out of 5 stars

They are scammers, they have several names for trustpilot, because of many red stars. Since last year I try to get my refund. I paid June and July, unsubscribed for August, my SEO check them, all fa... See more

Rated 2 out of 5 stars

Contacted them multiple times inquiring about parts pods, attachments foir a CFX+. Nothing, no reply, crickets.... Seems to be one of those companies who choose not does do customer support anymore.... See more

Company details

  1. Vaporizer Store
  2. Tobacco Shop

Written by the company

Boundless Technology has been manufacturing vaporizers since 2016 with a focus on providing high quality wax vape pens and dry herb vaporizers. We always strive to create innovative technology that keeps portability, subtlety, and effectiveness at the forefront. Every vaporizer we sell is backed by a 3 year warranty for peace of mind.


Contact info

2.9

Average

TrustScore 3 out of 5

279 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Boundless is the best

Warranty replacement was fast and seamless!

10 January 2022
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Reply from Boundless Technology

Thank you very much for the kind feedback! Please reach back out if you need any further assistance.

Rated 5 out of 5 stars

Bought the item as a Christmas gift for…

Bought the item as a Christmas gift for one of my son's. It came quickly and well packaged

10 January 2022
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Reply from Boundless Technology

We thank you for your support and please feel free to reach out if you need any further assistance.

Rated 1 out of 5 stars

Rubber gasket was making me sick

Good company and good products but after using the terp pen xl It was making me sick turns out that the rubber gasket they use for the cap to put the concentrate was heating up whenever I was taking hits I was getting really weird vapor taste then I smell the cap and smells really rubbery I took it off to smell it and sure enough it smelled like burnt rubber if your gonna use the terp pen xl I recommend you take it off this is a big problem and believe it's something they missed when making this product

7 January 2022
Unprompted review
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Reply from Boundless Technology

Sorry to hear about this and we'd like to see if there is anything we can do. Please email at carolina@bndlstech.com

Rated 5 out of 5 stars

Terp pen stopped working, but Boundless helped right away

My terp pen stopped working, but Boundless had a new one in my mailbox in less than a week's time. Their customer service was quick and easy to deal with. This is not my first time dealing with them, but the experience is consistently positive, pretty much flawless!

3 January 2022
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Reply from Boundless Technology

We appeciate the feedback and thank you for the kind words! Please reach out again if you need any further assistance.

Rated 1 out of 5 stars

Cons outweigh the pros…

I must say I was very excited to finally find a pen size device that I could use with my concentrate. But reality soon set in.

Pro
fast to charge.
Portable
Easy of use, just inhale. Awesome!
Reusable.

Cons:
The battery will last you approximately one evening.
Plugs up on first use. So sad!

If reviews were based on ease of use and portability you would love this device. However, if you were hoping to inhale your concentrate you might want to select another device.

If the inhale component battery cover was larger in diameter this thing would work like a charm.

15 December 2021
Unprompted review
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Reply from Boundless Technology

Hello Paul, sounds like you may need a replacement if the pen is only lasting one night. Please email me at carolina@bndlstech.com for further assistance.

Rated 5 out of 5 stars

I was truly amazed how quickly my…

I was truly amazed how quickly my concern was addressed. Above and beyond great customer care. I thank you.

9 December 2021
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Reply from Boundless Technology

Happy to help! Please reach out again if you need any further assistance.

Rated 5 out of 5 stars

Hi bought my vaporizer from another…

Hi bought my vaporizer from another site and it arrived dead upon arrival. I figured it would be a huge hassle getting it replaced under warranty. I contacted Boundless and within an hour I had a tracking number for ny replacement which was delivered the following day. Impeccable customer service in an industry where it is normally non existent. Thank you Boundless.

2 December 2021
Rated 4 out of 5 stars

Delivery was very fast but…

Delivery was very fast but unfortunately the pen doesn't seem to work very well. It just barely starts to grab up the concentrate before it shuts off. I maybe need to practice? I had a friend get one and hers worked great. Mine isn't even close.

2 December 2021
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Reply from Boundless Technology

We appreciate your honest review and I would like to help out. Perhaps we can swap that pen out for you. I will be emailing you directly.

Rated 3 out of 5 stars

i dont understand how to use it

i dont understand how to use it, so far very little vapor comes out

1 December 2021
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Reply from Boundless Technology

Hello Ben, I can help out with this. I'll email you directly to resolve this issue.

Rated 5 out of 5 stars

5/5.

I bought Boundless Tera for a very good price. Delivery is fast and transparent, the gadget works fine. Can't complain at all

1 December 2021
Rated 5 out of 5 stars

Awesome vape.

Awesome vape! Never had problem with the product! I’m such in love with it! And what to say about the compagny… it is so great 10/10 I really recommend.

10 November 2021
Rated 1 out of 5 stars

CFV is crap!!!

I’ve bought a few products from Boundless and I have always been happy but this purchase has changed that.
I bought the CFV because it went on sale. Boy, I’m glad I didn’t pay full price or I’d be even more upset.
So, I received it sooner than expected and I was super excited to try it out. I open the box and go to turn it on and nothing happens. I figured it needed to be charged. I charged it. Kept my eye on it closely because I was excited to try it. Ok. It says it’s fully charged. Load herb. Turn on. I have it set at 365 degrees. I take a long draw and nothing. No vapor. Then I look at the battery icon and it says the battery is now only 1/2 full. Wth. After one draw??!! So I turn up the heat to 416 and try another draw. Nothing. And now the temperature is going down?? And then it shut off. I tried turning it back on and guess what. No battery. I read reviews that said the battery life was horrible but surely not THIS bad?!
So, I’m charging it again. Maybe it will work. I’m super disappointed. I was so excited to get a new vape. But I am super unhappy.

5 November 2021
Unprompted review
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Reply from Boundless Technology

Sorry to hear about this experience. I would like to help resolve this. I didn't see an email listed for you. For assistance please feel free to email me directly at carolina@bndlstech.com

Rated 1 out of 5 stars

This thing doesn't work

I received my terp penXL on Friday the 29 of October, pulled it out of the box and charged it, once charged I was only able to take about 3 hits before the red light started blinking at me. Thinking that it might be a malfunctioning coil I proceeded to swap it out for a new one, as I was doing this the pen to change voltage settings on its own. After changing the settings back to my preference and recharging the pen I tired it again, getting the same result.

2 November 2021
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Reply from Boundless Technology

I would like to help out with this promptly. I will go ahead and email you directly.

Rated 5 out of 5 stars

So pleased

Surprisingly well made--gave the same first impression as a fine watch . $29.95, a 3 year warranty, and a free set of coils. How can you not buy this!

2 November 2021

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