Better n Brighter Cleaning Reviews 24

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

BnB are so great and so easy! Really quick communication, excellent service and very good prices. Really easy to use their website to book cleaning and can get last minute cleaning done as well. Defin... See more

Rated 5 out of 5 stars

An absolutely fantastic company - so helpful, flexible and go above and beyond to assist. I’ve used this company 10+ times now for my north London airbnb and would now not use anyone else. They have m... See more

Company replied

Rated 5 out of 5 stars

Recently moved to BnB Cleaning as I had an awful experience with Fantastic Services. I have been extremely impressed with this company's level of cleaning. Post clean pictures are sent via WhatsApp... See more

Company replied

Rated 3 out of 5 stars

Was after high quality cleaning for an Airbnb but the quality of clean was disappointing. Additionally I experienced bugs on the platform which prevented me from selected the linen items I needed and... See more

Company details

  1. Vacation Rental
  2. Cleaning Service
  3. House Cleaning Service

Written by the company

Better n Brighter Cleaning provides professional holiday let cleaning services and linen hire to hosts for short-let and serviced apartments in London. Our professional cleaners will clean your property to a hotel standard ensuring your guests are happy with their stay. If you are looking for all in one supplier solution call our team today.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

24 reviews

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Rated 5 out of 5 stars

Great company!

BnB are so great and so easy! Really quick communication, excellent service and very good prices. Really easy to use their website to book cleaning and can get last minute cleaning done as well. Definitely recommend as a cleaning service if you manage an Airbnb!

23 April 2026
Unprompted review
Rated 5 out of 5 stars

The best

Better n Brighter have been absolutely brilliant. They work best over WhatsApp, are extremely responsive and have always been able to accommodate changes. A super service and extremely convenient, I would strongly recommend.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service! “Lifesaver” doesn’t do this company justice. The cleaning is always spot on the service and communication is far far better than I’m used to. Highly recommend!

24 April 2025
Unprompted review
Rated 5 out of 5 stars

A great company. Definitely recommend.

I’ve used the services of Better n Brighter Cleaning for Airbnb cleaning three times so far and I’ve been more than happy each time. We’ve been assigned a regular cleaner, which makes such a difference, as it provides confidence in knowing they are familiar with your place and any specific requirements. Our cleaner has been doing a brilliant job so far and meets all my expectations. We have also chosen the provision of linen and towels and other add ons and found that they are high quality materials which our guests have enjoyed. I especially love our cleaner’s elaborate formations he does with the towels! Communication via WhatsApp is very good. On the few occasions I’ve messaged them, they’ve been quick and thorough in their response and also send photos of the apartment once cleaning has been completed. Using the website to book the appointments is very straightforward. I would definitely recommend bnb cleaning and I intend to carry on using them in future.

12 November 2024
Unprompted review
Better n Brighter Cleaning logo

Reply from Better n Brighter Cleaning

Dear Ian

Thank you for sharing your experience with our company. We are grateful for your kind words and honest evaluation. We hope you will soon trust our services again. We’ll be glad to assist you.

Warm Regards,
BnB Cleaning

Rated 5 out of 5 stars

So pleased to have come across BnB…

So pleased to have come across BnB cleaning. Not only is the housekeeping excellent but the support team also keep you informed, including some after photos.
Great value and easy booking system.
Thoroughly recommend

9 August 2024
Unprompted review
Better n Brighter Cleaning logo

Reply from Better n Brighter Cleaning

Dear Michael

Thank you for sharing your experience with our company. We are grateful for your kind words and honest evaluation. We hope you will soon trust our services again. We’ll be glad to assist you.

Warm Regards,
BnB Cleaning

Rated 5 out of 5 stars

Could not recommend them enough

Could not recommend them enough. They helped me get my Airbnb off the ground and thanks to them I’ve only ever had 5 star reviews. Easy to communicate, flexible and incredibly professional. My house is spotless thanks to them.

13 July 2024
Unprompted review
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Reply from Better n Brighter Cleaning

Dear Adriano

Thank you for sharing your experience with our company. We are grateful for your kind words and honest evaluation. We hope you will soon trust our services again. We’ll be glad to assist you.

Warm Regards,
BnB Cleaning

Rated 5 out of 5 stars

5* Brilliant Cleaning Company!

An absolutely fantastic company - so helpful, flexible and go above and beyond to assist. I’ve used this company 10+ times now for my north London airbnb and would now not use anyone else. They have manage to assist when I have needed last minute cleaning (moving their schedule around so helpfully). Communication is clear and quick. Couldn’t rate them higher!

9 July 2024
Unprompted review
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Reply from Better n Brighter Cleaning

Dear Camilla

Thank you for sharing your experience with our company. We are grateful for your kind words and honest evaluation. We hope you will soon trust our services again. We’ll be glad to assist you.

Warm Regards,
BnB Cleaning

Rated 5 out of 5 stars

Excellent level of service and cleans

Recently moved to BnB Cleaning as I had an awful experience with Fantastic Services. I have been extremely impressed with this company's level of cleaning. Post clean pictures are sent via WhatsApp and I can see the cleaners are very well trained in Airbnb cleans and presentation of the flat. Ross has been fantastic and very responsive. If you are looking for high level Airbnb cleans with linen hire all in one, I would highly recommend this company.

4 June 2024
Unprompted review
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Reply from Better n Brighter Cleaning

Dear Antonia

Thank you for sharing your experience with our company. We are grateful for your kind words and honest evaluation. We hope you will soon trust our services again. We’ll be glad to assist you.

Warm Regards,
BnB Cleaning

Rated 5 out of 5 stars

Brilliant service

Brilliant service, cleaners did a brilliant job, thank you!

4 June 2024
Unprompted review
Better n Brighter Cleaning logo

Reply from Better n Brighter Cleaning

Dear Laura

Thank you for sharing your experience with our company. We are grateful for your kind words and honest evaluation. We hope you will soon trust our services again. We’ll be glad to assist you.

Warm Regards,
BnB Cleaning

Rated 5 out of 5 stars

Reliable, friendly Air Bnb Cleaning

We used this company for Air Bnb cleaning and they were fantastic. They were reliable, good at cleaning and very flexible with any problems thrown up by guests doing strange things! I would highly recommend them to anyone looking for a cleaning service.

2 May 2024
Unprompted review
Better n Brighter Cleaning logo

Reply from Better n Brighter Cleaning

Dear Rose

Thank you for sharing your experience with our company. We are grateful for your kind words and honest evaluation. We hope you will soon trust our services again. We’ll be glad to assist you.

Warm Regards,
BnB Cleaning

Rated 5 out of 5 stars

I can't recommend this company highly enough

I've been using Better n Brighter Cleaning daily for 15+ apartments for few months now and they always manage to deliver outstanding service. They have been a real lifesaver. The cleaners leave our apartment spotless and shining. Linen quality is great too. Overall, I can't recommend this company highly enough

14 April 2024
Unprompted review
Better n Brighter Cleaning logo

Reply from Better n Brighter Cleaning

Dear Ves

Thank you for sharing your experience with our company. We are grateful for your kind words and honest evaluation. We hope you will soon trust our services again. We’ll be glad to assist you.

Warm Regards,
BnB Cleaning

Rated 3 out of 5 stars

Was after high quality cleaning for an…

Was after high quality cleaning for an Airbnb but the quality of clean was disappointing. Additionally I experienced bugs on the platform which prevented me from selected the linen items I needed and correctly totalling the quote. Intervention was needed from their team to rectify this. Friendly and helpful staff but some changes needed before I'd consider using them again, including quality assurances of clean and basic things like fixing their website.

19 October 2023
Unprompted review
Rated 5 out of 5 stars

Remarkable cleaning service for my Airbnb

I am delighted to share my experience for my Airbnb property. Their exceptional service has consistently exceeded my expectations, and I believe they are deserving of a strong recommendation.

Unwavering Reliability: The company's commitment to punctuality is unwavering. They consistently arrive on time, ensuring a seamless transition between guests.
Exemplary Professionalism: The team exhibits a remarkable level of professionalism. They are not only highly skilled but also exceptionally friendly and respectful, making every interaction a pleasant experience.
Efficient: Great attention to details and my property is always super clean
Effective Communication:
Total Peace of Mind: Entrusting my property to this cleaning company has granted me peace of mind. Their proficiency and dedication alleviate any concerns I may have, making hosting an effortless endeavor.

In summary, I could not be more satisfied with the professionalism and excellence displayed by this cleaning company. If you seek a reliable, professional, and friendly cleaning service for your Airbnb property, your search should end here. They have significantly enhanced my hosting experience, and I am confident they can do the same for you. I extend my deepest gratitude for their outstanding work.

5 October 2023
Unprompted review
Better n Brighter Cleaning logo

Reply from Better n Brighter Cleaning

Dear Eugenio

Thank you for sharing your experience with our company. We are grateful for your kind words and honest evaluation. We hope you will soon trust our services again. We’ll be glad to assist you.

Warm Regards,
BnB Cleaning

Rated 5 out of 5 stars

Absolutely Stellar Service!

I cannot express how impressed we are with the exceptional service provided by Better n Brighter Cleaning. From start to finish, they have exceeded all expectations and have made managing our vacation rental property an absolute breeze.

From the moment we reached out for a quote, their communication has been prompt, friendly, and professional.

The cleaning services they provide are nothing short of immaculate. The attention to detail is outstanding – from spotless surfaces to fresh, crisp linens carefully arranged on the beds. The linens are not only luxurious but also professionally laundered and delivered on time for each guest check-in. This convenience has saved me a tremendous amount of time and effort.

What truly sets this company apart, however, is their commitment to going above and beyond.

In a business where reliability and trust are paramount, Better n Brighter Cleaning has proven time and again to be an indispensable partner. Their professionalism, attention to detail, and outstanding customer service have undoubtedly elevated our Airbnb property to new heights.

I wholeheartedly recommend their services to any property owner looking for a top-tier cleaning and linen hire solution.

Thank you for making hosting a joy and for ensuring our property is always guest-ready!

19 August 2023
Unprompted review
Better n Brighter Cleaning logo

Reply from Better n Brighter Cleaning

Dear Grace

Thank you for taking the time to rate our services. We are grateful for your kind words and honest evaluation. It's always pleasure to work with you. Thank you

Warm Regards,
BnB Cleaning

Rated 5 out of 5 stars

Prompt and superb clean

Great communication, always on time, nothing is a problem and a proper clean is done head to toe of property. Thank you

1 July 2023
Unprompted review
Better n Brighter Cleaning logo

Reply from Better n Brighter Cleaning

Dear Michael

Thank you for sharing your experience with our company. We are grateful for your kind words and honest evaluation. We hope you will soon trust our services again. We’ll be glad to assist you.

Warm Regards,
BnB Cleaning

Rated 5 out of 5 stars

Excellent airbnb and short let cleaning…

Excellent airbnb and short let cleaning and linen changeover service. Super communicative and helpful and cleans of a high standard. Highly recommend.

12 June 2023
Unprompted review
Better n Brighter Cleaning logo

Reply from Better n Brighter Cleaning

Dear Rosie

Thank you for sharing your experience with our company. We are grateful for your kind words and honest evaluation. We hope you will soon trust our services again. We’ll be glad to assist you.

Warm Regards,
BnB Cleaning

Rated 5 out of 5 stars

Great quality linen and wonderful…

Great quality linen and wonderful people to work with. Super reliable and accommodating. Been working with them for months and have nothing but praise for them

13 May 2023
Unprompted review
Better n Brighter Cleaning logo

Reply from Better n Brighter Cleaning

Dear Natalia

Thank you for sharing your experience with our company. We are grateful for your kind words and honest evaluation. We hope you will soon trust our services again. We’ll be glad to assist you.

Warm Regards,
BnB Cleaning

Rated 5 out of 5 stars

Ross and his team are top notch

Ross and his team are top notch. Great service, easy to use booking system, flexible and great communication. Highly recommend to any holiday let hosts in London.

13 April 2023
Unprompted review
Better n Brighter Cleaning logo

Reply from Better n Brighter Cleaning

Dear Joe

Thank you for sharing your experience with our company. We are grateful for your kind words and honest evaluation. We hope you will soon trust our services again. We’ll be glad to assist you.

Warm Regards,
BnB Cleaning

Rated 5 out of 5 stars

I can't recommend BnB enough!

I can't recommend BnB enough, they have been absolutely incredible in cleaning and supplying linen for our Airbnb in London. Their communication is fantastic and they have been extremely reliable. I have felt totally comfortable leaving our home in their capable hands. Highly recommend using their services!

26 September 2022
Unprompted review
Better n Brighter Cleaning logo

Reply from Better n Brighter Cleaning

Dear Kirsten

Thank you for sharing your experience with our company. We are grateful for your kind words and honest evaluation. We hope you will soon trust our services again. We’ll be glad to assist you.

Warm Regards,
BnB Cleaning

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